Lawton Chrysler Jeep Dodge RAM

This is the second vehicle we bought here! Heathe was an amazing salesman to deal with! Definitely going back the next time we need a vehicle! amazing salesman to deal with! Definitely going back the next time we need a vehicle! More

eveyone was pleasant and in a short time a somewhat family feeling. joked and enjoyed our chit-chat. Alex worked with me on pricing and covered all my ortions in a knowledgeable manner... This is my 2n family feeling. joked and enjoyed our chit-chat. Alex worked with me on pricing and covered all my ortions in a knowledgeable manner... This is my 2nd new veh. dating back to 12/10 and used 9/13..... your dealership is well kepted and clean. Would recommend your dealership. As another commercial states " SHOP FIRST, SHOP US LAST, JUST SHOP US............ More

Never had such an amazing experience. Wasn't sure of what to expect due to my credit. I had prayed for 6 yrs and it was answered the day you honored me with buying my car from you. Thank you to expect due to my credit. I had prayed for 6 yrs and it was answered the day you honored me with buying my car from you. Thank you More

MarKeith was amazing! He truly helped me and my husband get our very first dream truck! Thank you for taking a chance on The Hoover’s! get our very first dream truck! Thank you for taking a chance on The Hoover’s! More

I went in knowing what vehicle i wanted and Rey helped me get it with no problems just a little wait. A loaner car was offered while I waited for my car to come in, which helped a lot. get it with no problems just a little wait. A loaner car was offered while I waited for my car to come in, which helped a lot. More

Very friendly and professional. Got things done quickly and efficiently. Dealership very clean. Kind of difficult to find—sort of tucked away.overall excellent experience. and efficiently. Dealership very clean. Kind of difficult to find—sort of tucked away.overall excellent experience. More

Excellent service all around.....everyone was great, nice and while waiting asked if we needed anything....I would recommend this business to family and friends and while waiting asked if we needed anything....I would recommend this business to family and friends More

This was the worst experience I have ever had. I dropped my vehicle off 2 days before my service appointment. My appointment was at 1030 on the 31st. At 330 that day I call to see what was going on with my my vehicle off 2 days before my service appointment. My appointment was at 1030 on the 31st. At 330 that day I call to see what was going on with my car, because when I dropped it off a gentleman named Erik told me they would run diagnostic on it and call me to let me know before any repairs would be done, when I called the lady that answered the phone couldn't find my car because Erik nor the person that set the appointment up when called updated my phone number in the system when I gave it to both of them since the number they had was no longer correct. Once she found my car she told me the tech was sending me the report right then. I never received that report. With the next day being a holiday and the weekend I gave them the benefit of the doubt and waited to call for it again on monday the 4th. Once again when I called they couldn't find my vehicle, they finally found it in the truck center and once again were sending me the report right then. I never received that report either. An hour and a half after I called on the 4th my husband called because I still had not received the diagnostic report on my vehicle and once again they could not find it and told my husband they would send him the report to which he asked if they could just tell him on the phone right then since they had already told me that twice and never sent it. They told him it was a sensor and they had one in stock and the price. My husband told them to go ahead and replace it, they told him they would that day and we would have the car back that evening or the next morning. The next day on the 5th, my husband showed up around 2 in the afternoon because they never called to tell us it was ready and once AGAIN they could not find my car nor did they do the work on it. When I got there about 10 minutes after my husband they told him the found my car in the truck lot and that they would go get it for us which was a lie because I saw my car as soon as I pulled on the lot and it was parked right by the service center. When I got in my vehicle they seat were all the way back and leaned back and everything that was in the front of my car when i dropped it off was now in the front passenger seat floor board. As i drove my car to another mechanic shop to get the work done I heard clanking sounds in my backseat so when i got there i look to see what it was and my entire back seat was covered in papers and make up, all kinds of stuff. While I was looking at it I notice my sister's name on some of the papers so i looked in my trunk and found that the bag all of my sister's stuff was no longer there and all of her stuff was scattered throughout my car if not some of it missing because I dont know exactly all that she had in that bag. After i dropped my car off at the other mechanic shop i drove back to the dealership and told Erik i wanted to know exactly who worked on my car while it was there and he sent someone to get his manager tony. When told came put he told me that Erik and Tim were the people that worked on my car but that there was no way they would have done that to my car and they someone else must have gone through it. When I asked who and how he told me that they cant keep my car in the shop 24/7 and that it must have happened when it was parked outside. I told him it was obvious it was someone that had access to my key and car since it wasn't broke into and asked him if they parked my car why it didn't get locked. Tony's response was they he couldn't explain that and he would happily clean my car for me when I got it from the other shop. I will not be bringing my car in to be cleaned since they already "lost" it 3 times and went through mine and my sister's belongings while it was in their care. I will also never be doing business with this establishment again nor recommending them to anyone. I would hate myself if I recommended them to someone and they get the same horrible service and experience that I got. More

Just an oil change this time but really fast service and I like the recommendations sent to my phone while I was waiting but I also like getting the inspection copy. Forgot to ask for it. Good job Eric I like the recommendations sent to my phone while I was waiting but I also like getting the inspection copy. Forgot to ask for it. Good job Eric More

Our experiance was great! Stephan love was our sales man he was very professional and great at his job! He listened to us and we got what we came for. he was very professional and great at his job! He listened to us and we got what we came for. More