
Lawton Chrysler Jeep Dodge RAM
Lawton, OK
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
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I turned my ram in earlier in the month and I’m still waiting on 3 items to be resolved for over 3 weeks now. My uconnect is jacked my truck was there for 4 days and was told they couldn’t get the softwa waiting on 3 items to be resolved for over 3 weeks now. My uconnect is jacked my truck was there for 4 days and was told they couldn’t get the software update because of download speed. Sounds kinda weird for a company that has broadband. Then the defrost module for the rear window had come detached and the solution was to order a whole new rear window versus Re Attaching the defrost module back to window. I knew I just should have driven the extra miles to Patterson in WF to see Henry who cares about his customers and would have had all this taken care of by now. My fault for choosing convenience over proven reliability. I’m a senior leader on Fort Sill and I will not be recommending any of my junior soldiers to visit Lawton Chrysler Jeep I will be sending them to Wichita Falls Patterson More
Loved my experience!!! Wonderful staff!! Just need to bring some coffee back lol. I knew what I wanted, had most of my ducks in a row. Found the perfect one! Thank you Ryan and Justin 💜 bring some coffee back lol. I knew what I wanted, had most of my ducks in a row. Found the perfect one! Thank you Ryan and Justin 💜 More
Very helpful and willing to work with us on our budget! Very friendly and didn't feel pressured. Very satisfied with my purchase. 100% recommend. Very friendly and didn't feel pressured. Very satisfied with my purchase. 100% recommend. More
Great service, treatment and they knew exactly what I wanted after asking me what I was looking for and I'm greatly satisfied. Couldn't have gone to another dealership with due to the great deals and car wanted after asking me what I was looking for and I'm greatly satisfied. Couldn't have gone to another dealership with due to the great deals and care for their customers. More
Markeith was excellent to work with. He was very helpful and even called after the sale to make sure that everything was good. Great service after the sale. and even called after the sale to make sure that everything was good. Great service after the sale. More
Excellent customer service and care! I was allowed to bring my Labrador Retriever with me. Everyone greeted me nicely. Happy it was a fast service time. bring my Labrador Retriever with me. Everyone greeted me nicely. Happy it was a fast service time. More
extremely pleased with the quality and expediency of the service I received on my Eco Diesel Ram!! The service advisors are very knowlegable and competent. Overall, I'm very pleased with the service perform service I received on my Eco Diesel Ram!! The service advisors are very knowlegable and competent. Overall, I'm very pleased with the service performed. THANKS More
Was told they would remove cigarette smoke, they tried but didn’t succeed. I had to have it removed myself and wasn’t happy about that. Wish they just would have told me they couldn’t do it. but didn’t succeed. I had to have it removed myself and wasn’t happy about that. Wish they just would have told me they couldn’t do it. More
I've had my truck serviced here a few times over the past year and a half. The service has been slowly improving during that time period. Early last year I had my drivers side mirror cowling replaced under w year and a half. The service has been slowly improving during that time period. Early last year I had my drivers side mirror cowling replaced under warranty repair. During that visit one of the service techs broke the mirror and it needed replaced. I waited a few weeks for the part to come in and it was replaced but the self retracting mirrors did not retract correctly and continue to cycle a few times before opening or closing. Yesterday, I brought up this issue to the service department to see what going on with them. He said it could probably be reset somehow. I was informed by the service guy that the mirror system needed replacing in its entirety. No problem I thought until he said it would cost $200(deductible) to replace them using my extended warranty. I asked why I would have to pay that deductible if it was caused by the service department. He stated that it was probably caused by a car wash attendant pushing in the mirrors. I wash the truck by hand at home in the driveway so it isn't possible for that to have happened. I don't appreciate the insinuation and the additional time I will need to spend getting this repaired for the 3rd time! More