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Lawrence Kia

Lawrence, KS

3.2
987 Reviews

1225 E 23rd St

Lawrence, KS

66046

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Showing 987 reviews

September 04, 2016

Easy to buy the car you've been looking for! Dealing with our sales person Rich was as easy as talking to family. Their financial manager, Valerie, was kind and straight forward during contract More

by truthsayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Givens in Allstate insurance., Chin Rajapaksha, Valerie Abarca, Rich Joseph, Quentin Crews, Mario Willamson
Sep 30, 2016 -

Lawrence Kia responded

truthsayer- What an amazing review you left for our dealership! It looks like you had the full customer buying experience, from car buying to saving money on your car insurance with Allstate! Thank you for taking time to write a thoughtful review for all of our team members. Congrats on your new Kia purchase and welcome to the Lawrence Kia family. -Anne Kelley

September 03, 2016

Great salesman ...not as happy with rest of dealership Our sales associate Braden Erickson was very helpful and we would definitely go back to him but as far as the dealership itself, we were not impressed More

by Missy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Gift, Braden Erickson
Sep 30, 2016 -

Lawrence Kia responded

Missy- First, thank you for this feedback. We take it very seriously and use the feedback to improve our processes. Everyday we try to provide the very best experience for our customers. Unfortunately, sometimes we fall short. I have brought your experience to our management and will make sure this type of communication breakdown doesn't happen again.

September 01, 2016

Salesman Braden Buying a vehicle here is totally different at Lawrence Kia. They had us check our financial first which made buying easy. We got a great deal and fast More

by datompkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Luginbill, Braden Erickson
Sep 30, 2016 -

Lawrence Kia responded

datompkins- I'm so glad you noticed our different approach to the car buying process. We feel it is better to get the financing out of the way, so the rest of the experience can be the fun part; finding the perfect Kia. I'm so glad you worked with Braden and Jacob, both are great customer advocates. Congrats on your new Kia and welcome to the Lawrence Kia family. -Anne Kelley

September 01, 2016

Braden got us the best deal! The service was excellent and very polite. Braden and the entire staff worked their hardest and got the best deal out of all the dealerships in the ar More

by Loverboyjrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Luginbill, Matthew Pauly, Sam Rajapakse, Angie Burris, Braden Erickson
Sep 30, 2016 -

Lawrence Kia responded

Loverboyjrh- Wow, you worked with a lot of the Lawrence Kia staff! You even gave Angie, our dealership receptionist 5 stars! I will make sure she sees your kind review! I'm so glad you had a good time with us. Congrats on your car purchase. Welcome to the Lawrence Kia family and come back and see us again soon! -Anne Kelley

September 01, 2016

Best car buying experience ever!! My husband and I were fortunate enough to find Lawrence Kia online and every experience - from the initial contact, to driving out of the lot with our More

by bhalseth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Robeson, Jacob Luginbill
Sep 30, 2016 -

Lawrence Kia responded

bhalseth- Hooray on your new Kia Optima! Thank you for taking time to leave a detailed review for the Lawrence Kia team. What a great experience you had. There is nothing like feeling as if you are the only customer a sales consultant is working with. I'm so glad Mike, Jacob and Angie, our receptions, took such great care of you! Thank you for choosing Lawrence Kia and come back to see us again soon! Welcome to the Lawrence Kia family! -Anne Kelley

August 27, 2016

Trustworthy Good Vehicle Every thing went great. Very smooth. Very helpful and accommodating I defiantly will come back when searching for another vehicle. Good staff that ar More

by Dugdigsit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Gift
Sep 30, 2016 -

Lawrence Kia responded

Dugdigsit- Thank you for taking time to write a positive review for Lawrence Kia. I'm so glad Terry Gift took such good care of you during car buying experience. Come back and see us again anytime. Welcome to the Lawrence Kia family. -Anne Kelley

August 27, 2016

Easy buying experience We had a pretty good idea we were ready to buy a car and the staff at Lawrence Kia made the experience so easy! Sales people were friendly and helpful More

by Bethany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Zahorik, Erika Campbell
Sep 30, 2016 -

Lawrence Kia responded

Bethany- Congrats on your new Kia Soul!! I'm so glad Erika and Ron made you feel so comfortable and not is a pushy environment. The car buying experience should always be a fun and exciting one! Thank you for taking time to write a positive review for us. Welcome to the Lawrence Kia family and come back to see us soon. -Anne Kelley

August 26, 2016

Good deal Nick was very accommodating and worked with us on fitting our budget. He set us up with a fantastic used Kia Sorento! Thanks very much Nick! More

by Dbriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Williams
Sep 30, 2016 -

Lawrence Kia responded

Dbriz- Congrats on your Kia Sorento. You will love your Sorento this winter! I'm so glad you had the opportunity to work with Nick our southern gentleman. Nick is one of our best customer advocates. Thank you for taking time to write Lawrence Kia a positive review. Welcome to the Lawrence Kia family! -Anne Kelley

August 26, 2016

Great experience We aren't "frequent" car buyers but found ourselves having to replace two vehicles this year. Our second purchase (from Lawrence KIA) was far superio More

by Jon
Recommend Dealer
Yes
Employees Worked With
Terry Gift, Mario Willamson
Sep 30, 2016 -

Lawrence Kia responded

Jon- First, congrats on your new Kia! I'm on my second Kia and I won't buy any other brand ! Between the 100K mile manufacturer warranty and all the amazing standard Kia features, other makes just don't size up. I'm so glad you worked with Terry Gift and Mario Willamson. Terry knows the car buying process inside and out. We are humbled by your kind review and we look forward to giving you exceptional service on your next visit. Welcome to the Lawrence Kia family!

August 26, 2016

New Sedona Super smooth service! No pushy sales. Went the extra mile. Thank you for a great experience. Would recommend Braden Erickson to anyone looking for ne More

by Dlaveta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Erickson
Sep 30, 2016 -

Lawrence Kia responded

Dlaveta- I'm so glad you had a great experience with Braden. He is one of our newest sales consultants, so it is nice to receive feedback that he is doing a great job. Congrats on your new Kia. Welcome to the Lawrence Kia family and come back to see us again soon. -Anne Kelley

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