Lawrence Kia
Lawrence, KS
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What a treat to be able to drive almost an hour to see a car and find it to be such an enjoyable visit!! I worked with Stephanie Sparks, and couldn’t be happier! I was met with a lovely young woman that wa car and find it to be such an enjoyable visit!! I worked with Stephanie Sparks, and couldn’t be happier! I was met with a lovely young woman that was the whole package……kind, polite, knowledgeable, confident, helpful, and fun. Exactly the kind of person you wish to do business with!! Honestly, she was something else. Never gave me the feeling of pushing or hurrying me, and answered any questions I may have, and I had many. Stephanie gave me all the time I needed … respecting that for me the customer, this was a big decision! I was able to leave that evening very happy I purchased from this dealership 😆. I also appreciated the others I met , a very professional group of team members. Something Stephanie provided for me was being able to feel comfortable, I felt that immediately, I was grateful for that. This dealership was so on top of things. I was pleased to find the Allstate Insurance co right inside Lawrence/Kia! I had a great visit with Michael and we ended up doing business together! I am very excited about the entire experience finding my beautiful new car! YES 👍 THANK YOU SO VERY MUCH Stephanie & Kim, and to all!! I apologize this is rather lengthy, but you are certainly well deserving of my positive words🚗 Denise Heishman More
Thanks Dodge, for making our car buying experience pleasant. Dodge is knowledgeable , polite, respectful. Buying a car at Lawrenceville Kia was a great experience because of Dodge W. Thanks Dodge pleasant. Dodge is knowledgeable , polite, respectful. Buying a car at Lawrenceville Kia was a great experience because of Dodge W. Thanks Dodge More
Evil dealership! I would never ever buy a Kia again they Evil dealership! I would never ever buy a Kia again they do not stand behind there product. Evil dealership! I would never ever buy a Kia again they do not stand behind there product. More
Just having moved to Lawrence I had a tire sensor on my new K5. Air was put in the tire and the sensor which displays on the center console showed 37 in all tires. I was told to see the local Kia dealersh new K5. Air was put in the tire and the sensor which displays on the center console showed 37 in all tires. I was told to see the local Kia dealership. It took a week to get in. I arrived at 8:30 as I was told, explained the gage said 37 on all tires as I'd seen for one week. The service person, not the one I'd been working with, two hours later told me my tire pressure was 27 in one tire. Not 37 as my gage said. I asked if my new car had a faulty sensor since I, a ER Trauma nurse , Can certainly distinguish between 27 and 37!!!!!! I was argued with making me feel petty and because I'm a woman I can't be believed between knowing 27 and 37. I was dismissed about the faulty gage idea. I WILL never go back. The gentleman from the Carolina's was very nice and I'm sorry he has to work with the other one More
Chose Lawrence KIA because of the great experience I had when I purchased my wife’s Carnival from them a month ago. I needed a commuter car for work and Kelly Engler took car of me again. That’s two great c when I purchased my wife’s Carnival from them a month ago. I needed a commuter car for work and Kelly Engler took car of me again. That’s two great customer service experiences here from two different people More
Lawrence Kia looked from the outside like the best dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the marker for the dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the marker for the most in-demand vehicle-the Kia Carnival. I put a deposit on one and waited. When it came in and I was contacted, the first thing they did was raise the price above MSRP. I was specifically told that would not happen because I paid a deposit. They did adjust that but gave me the lowest offer for my trade out of anyone I’ve talked to. The argument was that they couldn’t give me more because I was getting the vehicle at MSRP. Excuse me? That is what the vehicle should be sold at. Giving me fair trade value was expected. They tried to argue because I showed them the KBB cash value offer that it didn’t count because I was gaining another $1,600 off of my taxes. I explained that this offer included the fact that I could trade and get this price. They also said they took off $500 off my trade with bad tires. I told them the KBB offer had been figured in that all four tires needed replacing. Basically they’re telling you that you won’t get a good deal one way or another. They’ll either sell the vehicle over MSRP or screw you on your trade. More
Couldn't find a 2021 KIA Soul with manual transmission in my state (Washington) so I went online and found a well-priced one at Lawrence KIA. It was exactly what I wanted so I bought it online and travelled my state (Washington) so I went online and found a well-priced one at Lawrence KIA. It was exactly what I wanted so I bought it online and travelled to Lawrence to pick it up. Chris W greeted me at the dealership and my Soul was sparkling clean and fueled, ready for my drive back to Seattle. Chris and his team were great to work with, low-key and professional. Great KC restaurant recommendations, too! Well worth the travel; I'd definitely recommend Lawrence KIA to my friends here in Washington State. More
Save your time and money. They are very rude and do not negotiate at all. Stay away !! The sales guy was pretty cool but when he went to get the “manager” for negotiations everything went downhill. He spec negotiate at all. Stay away !! The sales guy was pretty cool but when he went to get the “manager” for negotiations everything went downhill. He specifically told me “this car is not for you”. I said I wasn’t an enthusiast and that was his response. Just to be fair, I don’t think anyone is a Toyota Corolla enthusiast when they buy one. More
I sold a used car to this dealership dealing directly with the owner/GM and then found out afterward that despite his insistence the car would have to be discounted for having been in an accident it is b with the owner/GM and then found out afterward that despite his insistence the car would have to be discounted for having been in an accident it is being resold for even more than I thought it would be. I feel mislead and cheated. More