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Lawrence Kia

Lawrence, KS

3.2
987 Reviews

1225 E 23rd St

Lawrence, KS

66046

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Showing 987 reviews

November 04, 2021

What a treat to be able to drive almost an hour to see a car and find it to be such an enjoyable visit!! I worked with Stephanie Sparks, and couldn’t be happier! I was met with a lovely young woman that wa More

by deniseheishman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sparks
November 02, 2021

Dodge W was very helpful when I was searching for a car for my daughter More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dodge W
November 02, 2021

Thanks Dodge, for making our car buying experience pleasant. Dodge is knowledgeable , polite, respectful. Buying a car at Lawrenceville Kia was a great experience because of Dodge W. Thanks Dodge More

by Donna.bresley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dodge Wasinger
October 13, 2021

Evil dealership! I would never ever buy a Kia again they Evil dealership! I would never ever buy a Kia again they do not stand behind there product. More

by God is my anchor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Woods
August 18, 2021

Just having moved to Lawrence I had a tire sensor on my new K5. Air was put in the tire and the sensor which displays on the center console showed 37 in all tires. I was told to see the local Kia dealersh More

by Gay
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Denning
July 23, 2021

Chose Lawrence KIA because of the great experience I had when I purchased my wife’s Carnival from them a month ago. I needed a commuter car for work and Kelly Engler took car of me again. That’s two great c More

by tim.nellessen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Pena, Matt Jamison, Kelly Engler
July 09, 2021

Lawrence Kia looked from the outside like the best dealership to go with. I liked the idea of the unlimited warranty. We all realize at this time vehicles are in demand and I was in the marker for the More

by adumler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Merriam
May 27, 2021

Couldn't find a 2021 KIA Soul with manual transmission in my state (Washington) so I went online and found a well-priced one at Lawrence KIA. It was exactly what I wanted so I bought it online and travelled More

by John
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris W
April 15, 2021

Save your time and money. They are very rude and do not negotiate at all. Stay away !! The sales guy was pretty cool but when he went to get the “manager” for negotiations everything went downhill. He spec More

by alfredmills81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Engler
June 12, 2020

I sold a used car to this dealership dealing directly with the owner/GM and then found out afterward that despite his insistence the car would have to be discounted for having been in an accident it is b More

by Joshem
Recommend Dealer
No
Employees Worked With
Chin Rajapaksha, Sam Rajapakse
Jun 16, 2020 -

Lawrence Kia responded

Thank you for bringing this to our attention. After reviewing your transaction, here are the facts. We offered you $3000 for your Prius. You wanted more for your vehicle because vehicles similar to yours are selling for around $6000 in the retail market. As discussed during the transaction, we cannot purchase a vehicle from customers closer to retail value. You insisted you wanted more for your car. As we explained to you before the transaction, since the vehicle shows an accident on the vehicle history report, it will be challenging to sell it for top dollar. So, therefore, we cannot pay top dollar. However, you negotiated with the owner and were able to sell the vehicle to us for $3500. You were very happy with the transaction. Also, you were pleased with how we made sure your vehicle was sanitized properly during the vehicle appraisal process. You were also satisfied with us regarding how we accommodated your request and safety requirements due to COVID-19. (IE. We sanitized all touchpoints of your vehicle during the appraisal process and completed the entire transaction on the parking lot because you did not want to set foot in the dealership). You were thrilled with the entire process, to where you wanted to buy your next car from the dealership. However, a few weeks later, you saw that your vehicle was priced for $6900 on our website. We understand that you felt that we should have paid you more for your car. Unfortunately, we have to price our vehicles according to current market demands. As all dealerships, we price "FRESH" inventory at the highest margin possible; this does NOT mean we will sell it for that. Most customers just like you would want to negotiate and get a better price. When pricing our cars, we have to consider things like reconditioning cost, carrying cost, marketing cost, employee commissions, dealership overhead, titling cost, insurance cost, and various other costs. We also have to disclose to our buyers the fact that your vehicle has an accident, which will reduce the vehicle's value. Therefore it would be challenging to sell the vehicle for the asking price. We sincerely apologize that you felt you were misled. Clearly, that is not our intention.

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