Lawrence Kia
Lawrence, KS
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Novice buyer and was treated with great consideration I'm a novice at car buying, and therefore a wary customer; but I am very good at understanding my own budget, financial plans and financial limitation I'm a novice at car buying, and therefore a wary customer; but I am very good at understanding my own budget, financial plans and financial limitations. This experience was very informative in a good way. I believe I'll be a better and more confident car buyer in the future. Including remembering to check on insurance quotes for whatever car I'm looking at, beforehand! Ken Coltharp worked very hard to try to help me obtain my goals of building my credit at an affordable monthly rate, in a reliable car and with the ability to pay my car off within a set limit of time (as long as I was able to pay the surplus I'd budgeted for for those last two years). Despite my very overt reservations throughout the purchasing process, everyone was very patient in answering every question I had and did seem to hear me as I reiterated that I have to be very cognizant of my budget in order to walk away feeling like both parties have won. I appreciated being heard and felt valued as a customer, overall. And feel like I made the best decision for my own personal situation. I also appreciate the warranties that come with the car!! I was recommended to Kia Lawrence by a friend/neighbor, and have already recommended them to a friend/co-worker who's in the market for a mini-van =) More
Great service My credit situation made getting a car difficult. Erika and Valerie went above and beyond to make me feel comfortable about using this as an opportuni My credit situation made getting a car difficult. Erika and Valerie went above and beyond to make me feel comfortable about using this as an opportunity to rebuild my credit and reestablish myself while placing me in a much needed new vehicle. More
Very easy to work with. Didn't know exactly what I wanted walking in but very happy walking out. Would recommend to others as they were very friendly and helpful. Didn't know exactly what I wanted walking in but very happy walking out. Would recommend to others as they were very friendly and helpful. More
Deal was hard to by pass at a lower rate I was impressed when I had a question and everyone was so friendly and gracious. I would recommend to anyone. The employees were nice to work with a I was impressed when I had a question and everyone was so friendly and gracious. I would recommend to anyone. The employees were nice to work with and hope to do business again. More
experences at Lawrence Kia experences at lawrence kia, service department is excellent you take your vehicle to get it worked on and your greeted with a smile and how can i heip experences at lawrence kia, service department is excellent you take your vehicle to get it worked on and your greeted with a smile and how can i heip you and a hand shake. darrin and will are excellent to work with they go out of their way to take care of your vehicle, i have purchased 4 vehicles, so i have seen this dealership grow from the ground up and i can tell you if all your other dealerships were as positive as lawrence kia your ratings would be excellent, when i purchase my first kia i went to my local kia dealership in my town and walked in to the showroom to purchase a kia soul, several salesmen were talking to each other so i walked over to the kia soul and looked at the vehicle, i walked around this vehicle several times, i was standing for about and hour so i decided to leave i was walking towards the door when one of the salesmen said can we help you, i told him yes a hour ago. im not bragging about lawrence kia it doesnt matter which door you come in to the dealership your greeted with a smile and how can i help you. that means a lot. More
Patience Appreciated the patience and honesty as I considered my options and financing possibilities. Ultimately chose the RIO for its value. Now I can go home Appreciated the patience and honesty as I considered my options and financing possibilities. Ultimately chose the RIO for its value. Now I can go home and sleep. More
Friendly Service Fast, friendly, and convenient customer service. Comfortable waiting area while you wait. Questions answered confidently and in a straight-forward man Fast, friendly, and convenient customer service. Comfortable waiting area while you wait. Questions answered confidently and in a straight-forward manner. Sales rep presented himself in a sincere manner. More
Buying a car Mike Robeson helped me buy my first car and made the process seem easy and fun! I loved the customer service here and the everyone is very friendly! Mike Robeson helped me buy my first car and made the process seem easy and fun! I loved the customer service here and the everyone is very friendly! More
Absolutely taken care of and made to feel like a million I gave this rating of excellence because the employees have always been very polite and professional. Have always been speedy giving me regular update I gave this rating of excellence because the employees have always been very polite and professional. Have always been speedy giving me regular updates on what is happening. More
An Welcoming Experience with Braden at Lawrence Kia Lawrence Kia has an excellent team of people! I was met at the door by Braden, who helped to guide me through the purchase of my new Kia. His knowledg Lawrence Kia has an excellent team of people! I was met at the door by Braden, who helped to guide me through the purchase of my new Kia. His knowledge and fun, friendly & outgoing personality made the whole process of buying a car enjoyable, relaxing & easy. He also did a fantastic job in helping me get one of best prices in the area on my Forte! I am thrilled with my new set of wheels! Every staff member I had interactions with both while at the dealership & over the phone were very friendly, courteous, and helpful. I couldn't have received better service elsewhere. I highly recommend this dealership to any persons interested in finding a new vehicle, and don't forget to ask for Braden when you visit Lawrence Kia!!! More