Lawrence Kia

Overall a good experience with a few little bumps Positives--Braden Erickson was very friendly to deal with. Facility is clean. Car was detailed and pretty to take home. Car was what was represente Positives--Braden Erickson was very friendly to deal with. Facility is clean. Car was detailed and pretty to take home. Car was what was represented online. Process was relatively smooth. Staff were respectful. Car is great so far. Braden took the time to connect my phone to the Bluetooth which was very considerate. I felt well taken care of. Negatives--Took too long. I would have appreciated the financing explained earlier in the process. After three hours, I was too worn down and didn't fully understand what was being sold to me. Could have had more gas in the car I left with, had to immediately fill up. Overall--more positives than negatives and definitely a FAR better experience than many I have had More

Exceptional!! Erika and Mike were so awesome to work with! Genuinely caring and nice people who have the customer's best interest at heart. They took great care of Erika and Mike were so awesome to work with! Genuinely caring and nice people who have the customer's best interest at heart. They took great care of us! Excellent customer service!!! More

Fantastic Service Nick Williams was fantastic with helping us find a car in our price range and right fit for our family. We walked away feeling very satisfied with our Nick Williams was fantastic with helping us find a car in our price range and right fit for our family. We walked away feeling very satisfied with our purchase and every need was filled. More

Great car wash Detail department did a great job cleaning my truck up for the weekend! The guys working on the service side always make me feel at home. Detail department did a great job cleaning my truck up for the weekend! The guys working on the service side always make me feel at home. More

Vacation Mishap While visiting friends in Lawrence, my car started acting up so I took it to Lawrence KIA. The service person, Darren, diagnosed my problem quickly. While visiting friends in Lawrence, my car started acting up so I took it to Lawrence KIA. The service person, Darren, diagnosed my problem quickly. They fixed the problem and I was back to my vacation! Thanks, Guys!! More

New car Went to 5 different dealerships looking for a car that I liked. Most of the other dealerships were very pushy or didn't listen to my wishes or must h Went to 5 different dealerships looking for a car that I liked. Most of the other dealerships were very pushy or didn't listen to my wishes or must haves. At lawrence Kia they really paid attention and worked hard to make sure I got the car I would be happy with and that had all my must have. They were not even pushy about financing through them or my own bank. More

Braden at Kia They do what they can to help and get you into a car. I would highly recommend Kia. Contact Braden. We were in and out in a timely manner. The deale They do what they can to help and get you into a car. I would highly recommend Kia. Contact Braden. We were in and out in a timely manner. The dealership is the BEST I have been to. More

Oil Change Great service and always friendly! There was a recall, they took care of that. Replaced two parts that needed replaced. And topped it off by cleaning Great service and always friendly! There was a recall, they took care of that. Replaced two parts that needed replaced. And topped it off by cleaning the exterior and interior. More

Factory recall maintenance. When I purchased the Kia for my wife I realized that I would need to visit an out of town dealer for related work. I had not decided on which one as w When I purchased the Kia for my wife I realized that I would need to visit an out of town dealer for related work. I had not decided on which one as we are located almost equal distant from those dealers in the area. In the past, I had visited dealers for work on other makes of cars in Lawrence and was always satisfied plus it was an easy drive from our home. I needed some recall work done so I decided it would be a chance to evaluate the Lawrence Kia group. It has been my experience in the past that most dealerships are as reliable as are their service departments customer oriented. I was not disappointed with Lawrence Kia. Nate met me as soon as I arrived and began the process of getting me checked in even though I was early for the appointment. He had indicated that the needed work would take about 2 hours. It took less time than expected and I was on my way. The total experience was great and I will absolutely return to Lawrence Kia for my work in the future. Thanks, Nate for a great job. More

We love the service we get at Lawrence Kia We purchased our Soul in 2012 and routinely come back to have both vehicles serviced there because of the customer service we receive from Darin Denni We purchased our Soul in 2012 and routinely come back to have both vehicles serviced there because of the customer service we receive from Darin Denning. His professionalism and expertise are appreciated, as is his friendly attitude. He is a great representation for the dealership. More