Ed Morse Chrysler Dodge Jeep Ram
Sierra Vista, AZ
By Type
24 Reviews of Ed Morse Chrysler Dodge Jeep Ram
Took my RAM 3500 to Lawley for an oil change. At pick up they said front and rear brakes were needed and it would be $270 to replace front pads and machine rotors and they'd have to take wheels At pick up they said front and rear brakes were needed and it would be $270 to replace front pads and machine rotors and they'd have to take wheels off to determine cost for back brakes. Recommended I not drive it before having that done so I took it in a few days later for front brakes and to get estimate for rears. At pick up, the price for fronts had gone up to $330 (I contested and they brought it down 10%). They then urgently recommended rear brakes be replaced at $895 estimate (again to replace pads and just machine the rotors). I decided to get some other estimates in town since I wasn't comfortable with the price on the front brakes increasing, for no reason, over 20% and their unwillingness to provide a formal estimate for the rear. Took it to 2 places the next day for estimates. Really shocked to have both tell me I had 75%+ pad left on rears, they were in perfect condition, and I did not need new brakes. Still wondering if the fronts needed to be changed at all - I'm thinking not since I’d had no issues and the rears were so far from needing changed. Lawley is completely untrustworthy and clearly recommended expensive service that wasn't needed. Will never deal with Lawley in any capacity again. I WOULD however recommend Auto Logic and Desert Automotive!! Honest, trustworthy and they do great work! More
Can't do I simple 2 bolt recall, and other issues I took my 2018 in for a error code issue, it took 4 trips for them to find the simple wiring problem. Went in for a easy steering damper safety reca I took my 2018 in for a error code issue, it took 4 trips for them to find the simple wiring problem. Went in for a easy steering damper safety recall (2 bolts) and an oil change. With an appointment, it took 3 hours and they installed the damper upside down. After arguing with the service manager (providing him with the instructions I downloaded online and showing him 3 times what was wrong) he finally had it flipped over (twisted most likely). If they can't handle easy service jobs, I'm not trusting them with anything. More
Amazing service! I’ve purchased 2 Trucks in the last 9 months. Lawley automotive goes above and beyond to provide the best deals. Amazing service and great prices. I’ve purchased 2 Trucks in the last 9 months. Lawley automotive goes above and beyond to provide the best deals. Amazing service and great prices. More
Awesome, fun, professional, service Jeff, Marty and Jeremy we were great to work with, completely satisfied! Will purchase another vehiclevel from them at the end of the year. Fantastic! Jeff, Marty and Jeremy we were great to work with, completely satisfied! Will purchase another vehiclevel from them at the end of the year. Fantastic! More
Car buying made simple! We are from Bisbee, AZ and we originally contacted Donovan Dodge, which by the way has changed hands recently, via their online sales team and spoke w We are from Bisbee, AZ and we originally contacted Donovan Dodge, which by the way has changed hands recently, via their online sales team and spoke with Taylor. Told him what we were looking for and recieved a reply almost immediately with a picture of the car we had described! Today we went in to simply look at said car for a future purchase and between Taylor, Rusty and Marty Garcia ( a Bisbee Boy), who took care of the financing, we walked out with the car of our dreams. A big thank you to Rusty and Taylor for handling the sales portion and Marty for getting us the best interest rate and making the process easy and comfortable. I would highly recommend them for anyone looking for a new or used Dodge, Chrysler, Jeep or Ram. More
Purchased used vehicle Purchased a used vehicle at a good price. sales staff was easy to work with. would buy from again. New management staff makes it better than what it w Purchased a used vehicle at a good price. sales staff was easy to work with. would buy from again. New management staff makes it better than what it was before More
New purchase Have purchased form Donovan in the past and didn't have the best experience...but they have made a lot of changes in personnel and it shows. From Mr. Have purchased form Donovan in the past and didn't have the best experience...but they have made a lot of changes in personnel and it shows. From Mr. Dupont in new sales to Mr. Cardone in Finance they both took exceptional care of my wife and I. Never forced, no pressure, no gimmicks and no BS. I was straight forward from the beginning as they were with me. They worked an amazing deal and kept me in the loop every step of the process. I will recommend them to everyone. More
Talk about bait and switch. Found vehicle on internet for one price. And was about to buy the vehicle cash outright. Only to get to this dealer and get told the price was incorre Found vehicle on internet for one price. And was about to buy the vehicle cash outright. Only to get to this dealer and get told the price was incorrect and should have been $5000 higher. They have a fine print clause of vehicles prices might be wrong. Yet this was on the internet at least 24 hours. After talking with both sales associate and sales manager they agreed on only $500 over what was advertised. Then came the rest of the fees and taxes that put the vehicle out reach without financing. So if you see a good price from this dealership and think a cash price will work in your favor go somewhere else. Because this is not the dealership. Wasted over 3 hours. More
Crooks These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN These people are crooks. Be careful with this dealership. I was interested to purchase a vehicle that the advertised for 23,495 usd for 2 specific VIN number vehicles. I send them an email and they called back the next day confirming the price. I drove 2 hours to the dealership to purchase the vehicle and when i got their they said that they can sell it for 32,000 and change. Even after prroving them the advertising they claimed that they did not advertise the vehicle at this price. But all of the advertising shower the vin number of the vehicle and photos of the vehicles at their dealership. They don't care about the customer and they try to get you can in on false advertising. Nobody really cares at this dealship and the don't take responsibility for the advertising. STAY AWAY AND DEAL WITH A REPUTABLE DEALER. More