Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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I bought my Jeep at a different dealer, but do to a problem, I had to get service right away. I had a 10 month long battle with heavy vibrations and my dealer kept telling me it was the tires. I brough problem, I had to get service right away. I had a 10 month long battle with heavy vibrations and my dealer kept telling me it was the tires. I brought it to Lawless and within a few hours over two visits, they determined it was all 4 u-joints. Jaclyn was extremely helpful and very easy to work with. I received updates on how my jeep was doing and the work done by the techs was great. I would definitely recommend going there for service. More
I had a fantastic experience with Lawless. When I could not come to terms on a certified pre-owned vehicle, they kept in touch with me. When I decided to buy new, I gave them a shot. I compared them with not come to terms on a certified pre-owned vehicle, they kept in touch with me. When I decided to buy new, I gave them a shot. I compared them with 6 other dealers, and they came in the lowest. Even after I got the lowest price, I asked them to go a little lower and they did. The customer service during the pick-up was just as good. They had delivery within 24 hours of accepting the deal. I highly reccomend them, would refer people to them, and will use them again. More
I have nothing but great things to say about Lawless! Everyone I dealt with was very friendly and heplful. Being an informed consumer and previous Chrysler and Jeep owner I knew exactly what I wanted and Everyone I dealt with was very friendly and heplful. Being an informed consumer and previous Chrysler and Jeep owner I knew exactly what I wanted and the team @ Lawless was able to make it happen. My overall experience with them was seemless and would definately buy from them again! More
This dealership is very clean and friendly. Chris the finance person is very pleasant and makes you feel at ease and really explains things so you can understand. Sham is like a friend that helps you get finance person is very pleasant and makes you feel at ease and really explains things so you can understand. Sham is like a friend that helps you get exactly what you are looking for and takes the time to show you everything and explains very clearly and is so friendly. Both Sham and Chris make you feel like you are at a place that does not rush at you and lets you take your time.In fact everyone when you walk in stops and says Hi so everyone that we have meet there has been so nice. The over all of Lawless is the best car buying experience that my husband and I have had. We tell all are friends about this place. Keep the Jeeps they are the best. More
I was looking for a used Saturn Sky and they had one out I was looking for a used Saturn Sky and they had one out front. I met chuck, who is in sales, and started up a conversation.He was very sincere an I was looking for a used Saturn Sky and they had one out front. I met chuck, who is in sales, and started up a conversation.He was very sincere and not pushy at all.We went for a test drive and he let me do most of the talking. Back at the office he introduced me to Jerry the sales manager.We joked about the roadster and he filled me in on some background info. The car was very clean and represented their inventory. Again not pushy. All through the negotiations it was upbeat and going in the right direction.again both Chuck and Jerry made me feel relaxed and not pressured.The final metting was with Chris chapman,the director of finance, who very professionally walked me through the paperwork. All in all they made buying a car enjoyable and I would hlghly recommend These gentelmen to anyone. Paul from Burlington More
My wife has been getting her Compass serviced at Lawless for 3 years now. She has had nothing but wonderful things to say about the service department so when the time came to upgrade my car I chose to go t for 3 years now. She has had nothing but wonderful things to say about the service department so when the time came to upgrade my car I chose to go to Lawless over a dealership that is closer to home. It was well worth it! Chris Dicarlo went above and beyond to make us feel comfortable with not only the car we choose (Wrangler) but the entire process. He took the time to discuss buy /lease and what was in OUR best interest. At no time did we feel pressured into something we were not expecting /ready for /could not afford etc. Chris was very professional and attentive to what we needed. He did not try to oversell us or make us go above the payment we said we were comfortable with. A few times when Chris was not readily available the other staff members were very helpful and friendly. Overall we had a wonderful experience with Chris Dicarlo at Lawless Jeep and will get our new Wrangler serviced here as well as the continued maintaince with the Compass. When it is time for another new car we will most definitly be going back to see Chris Dicarlo. More
Phil: I want to thank you for your professionalism and Phil: I want to thank you for your professionalism and assistance in our recent 2010 Jeep Wrangler “Sport” Unlimited acquisition. Lauren a Phil: I want to thank you for your professionalism and assistance in our recent 2010 Jeep Wrangler “Sport” Unlimited acquisition. Lauren and I were impressed with your business knowledge, along with your interpersonal and selling skills. We were equally impressed with Chris’s customer support and assistance in your brief absence. In our estimation, it was a pleasant process without the usual bickering that goes on between a new car buyer and seller. Also, compliments to your management and financial personnel for an excellent deal on Lauren’s lease release regarding mileage and her new car lease agreement. She was certainly pleased with both outcomes. Lawless has earned our loyalty by providing; a quality product/service, fostering good customer relations and being forthright in their business transactions. In closing, and I quote, Lee Iacocca, past Chrysler CEO, said you either “Lead, Follow, or Get Out of the Way”. It stands just as true today as it did when he said it. Obviously, you’re on the forefront of his quote…congratulations! Sincerely, Jim Washnock More
Phil and Kevin made the used car buying experience extremely pleasant. They were both receptive to our needs and worked with us to give us the best deal possible on the vehicle we chose. We believe extremely pleasant. They were both receptive to our needs and worked with us to give us the best deal possible on the vehicle we chose. We believe we got the best deal possible for the vehicle and appreciated the attentiveness they gave me. Even though we did not want to buy a Jeep/Chrysler product at no point did they try to pressure us into even looking at one of their flagship vehicles. They respected what we wanted and willing to work with us to meet us at our best offer. I highly recommend the Lawless group and especially Phil for his professional manner and positive attitude. I have purchased vehicles both privately and through dealers and usually do not have the best experience at dealers but I must say my attitude has changed after dealing with Lawless. Other dealers should take note!!! Thanks Phil More
From day one we had an awesome experience. Jovan heard everything that we wanted and worked with us for the long haul until we were happy. We apprecieate the hard work from Kevin and Chris to get us the p everything that we wanted and worked with us for the long haul until we were happy. We apprecieate the hard work from Kevin and Chris to get us the price that we wanted. We are expected to move in June, but even after I leav here, my wife and I plan on pruchasing our extended warranty from Chris. My wife, children and I are very greatful for the team that we dealt with at Lawless. More
Great service from every rep. To have them go as far as to drive the floor model out so we could have the car that very night was above and beyond. Appreciated the honest feedback on the various models an to drive the floor model out so we could have the car that very night was above and beyond. Appreciated the honest feedback on the various models and we're loving the car we've chosen. Thanks again guys! More