Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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The whole staff was wonderfull to me and my mother very helpfull. the only problem i had was i was at the dealership for along time but while i was there i could talk to the staf and joke around with them helpfull. the only problem i had was i was at the dealership for along time but while i was there i could talk to the staf and joke around with them so it was not so bad i would recomend lawless to my family and friends More
Brad was fantastic, and was the reason way we purchased the vehicle at Lawless. First sales manager was not the easiest person to work with. I was slightly insulted when the sales manager sent back the f the vehicle at Lawless. First sales manager was not the easiest person to work with. I was slightly insulted when the sales manager sent back the first offer. Finance manager was also very easy to work with and friendly. More
I was very satisfied with the whole experience at Lawless Jeep Chrysler. My salesperson "Nick" went above and beyond my expectations in selling me a used vehicle. The vehicle I purchased needed some addition Jeep Chrysler. My salesperson "Nick" went above and beyond my expectations in selling me a used vehicle. The vehicle I purchased needed some additional work done so the dealership dropped off a pretty nice loaner car for me. They went through my used vehicle very thoroughly and made the repairs as needed. I have and will continue to recommended him and the dealership to anyone in the market for a vehicle. More
I cant say enough about the team here, very knowledgeable, curtious with a "no-preasure" approach. I searched around to alot of dealerships, customer service and car selection here were by far knowledgeable, curtious with a "no-preasure" approach. I searched around to alot of dealerships, customer service and car selection here were by far superior over others. I would highly recommend visiting. More
They went out of their way to get the car I really wanted. Spent a lot of time with me to get the car I wanted. This was a dealer that I had used before, and I was happy the second time around. Als wanted. Spent a lot of time with me to get the car I wanted. This was a dealer that I had used before, and I was happy the second time around. Also, took his time explaining all of the new features that came with the car. More
The employee's at lawless were there to help us from the srart. We saw the car on there website, and they followd up by email and a phone call.The sales specialist Chuck Marinaccio followed thru after the srart. We saw the car on there website, and they followd up by email and a phone call.The sales specialist Chuck Marinaccio followed thru after the sale to make sure all the details were taken care of.Chris Chapman took the time to explain all the finance options to make sure we got the plan that worked for us. More
The overall customer experience was great from both the Sales process through completion on the Finance side. Based on the friendliness and helpfulness of the sales staff with questions and the overall Sales process through completion on the Finance side. Based on the friendliness and helpfulness of the sales staff with questions and the overall process in identifying my needs as the customerwould I would reccommend this dealer to others. Nick was great to work with. Additionally, i worked with Chris Chapman on the Finance side made the finance side of it very easy. Thanks! Lisa More
Enjoyed everything about my experience at Lawless Jeep in Woburn MA. My dealer Chuck Marinaccio was friendly, courteous, answered every question I had, and followed through with every request I made. Lawless Woburn MA. My dealer Chuck Marinaccio was friendly, courteous, answered every question I had, and followed through with every request I made. Lawless Jeep did everything they could to get me into my new Dodge Ram 1500 and they made the process easy. Their Finance Manager was a pleasure to work with and went out of his way to explain every option I had. The overall experience was the best I have ever had purchasing a vehicle, which is a process that can be troublesome and stressful. I will look forward to purchasing another vehicle from Lawless Jeep in the future. Thank you to the Lawless Jeep staff!!! More
Nick was very friendly, but not as knowledgeable (or able to differentiate) between the two models I was considering. Some of the "after the sale" stuff was not as complete as I might have hoped. Additiona to differentiate) between the two models I was considering. Some of the "after the sale" stuff was not as complete as I might have hoped. Additionally, I felt that I was given inadequate information related to the financing of the vehicle. I am confident that I could have secured a lower interest rate had I waited and applied with my husband as a co-financer, but the process got moved along too quickly and it was too late. Additionally, the payments that were offered to me by the salesperson were revoked by the financial representative. That felt a little deceptive to me... More
I had a great experience with Lawless Jeep. I had been searching for a vehicle for the past 6 months, and at Lawless, I found one that was very competitively price. It was the cheapest New 2010 Jeep Grand searching for a vehicle for the past 6 months, and at Lawless, I found one that was very competitively price. It was the cheapest New 2010 Jeep Grand Cherokee Limited that I could find in the entire country. That's the reason I chose Lawless, despite the fact that I had to fly in to MA and drive all the way back to GA. But the money I saved was worth it! Chuck was helpful since the beginning, answering all my questions very promptly. This one email I had send him 10+ long questions, which he stayed late at work and answered. Once we got there, we got a ride back to the dealership and all additional questions were answered as well. Chuck and the dealership team were all very helpful and I would definitely recommend them to anyone, even out of state. More