Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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Overall the service Friendly and Quick. All work performed on the car was explained to me and the paper confirmed the work that was discussed. I was greeted immediately at the service desk and shown performed on the car was explained to me and the paper confirmed the work that was discussed. I was greeted immediately at the service desk and shown to the waiting room. I was very pleased with my first visit at Lawless. More
I thought that Phil did an outstanding job understanding exectly what I was looking for in a truck. From the time I walk through the door to the time I drive off the lot Phil was able ot explain the truck, exectly what I was looking for in a truck. From the time I walk through the door to the time I drive off the lot Phil was able ot explain the truck, price and any other questions I had. Everyone else that I encourted at the dealership was extremely nice. I also enjoy working with the business manager the paperwork was done in no time. I would recommand this dealership to my friends and family. More
We came in to purchase our leased vehicle and I have to say it was a good experience unlike our buying vehicles in the past. There was a big promotion going on that day we didn't even know about. Deanna wa say it was a good experience unlike our buying vehicles in the past. There was a big promotion going on that day we didn't even know about. Deanna was great to work with, she was friendly and excited about working with us even though it was just a lease buyout. The only issue that day was that we were there a long time. More
As I stated above, they all go out of their way to help in their particular position. This is my third car purchase from Lawless. Service and Body work when needed was outstanding, helpful in explaining wh in their particular position. This is my third car purchase from Lawless. Service and Body work when needed was outstanding, helpful in explaining what was needed. From the Sale to the Service, I have been satisfied. More
I have been dealing with the Lawless service department for about 6 years relating to 2 jeeps I have leased over that period of time.I can say I have never had a better experience in my life(I'm 64 years o for about 6 years relating to 2 jeeps I have leased over that period of time.I can say I have never had a better experience in my life(I'm 64 years old)in dealing with a service department.They are professional,polite and thorough with their handling of all matters with cutomers.I don't know the names of the people who work there but I recognize them by sight,they have been there since I started going there ,both male and female,but they are outstanding workers and a pleasure to deal with. More
On Nov. 26, I came here to get a duplicate key made for a used 2004 Chrysler Concorde I had just bought. Steve Pedro was very professional and courteous. The new key was a little stiff in the tumbler. Steve used 2004 Chrysler Concorde I had just bought. Steve Pedro was very professional and courteous. The new key was a little stiff in the tumbler. Steve sprayed some WD40 -- and wiped clean the key so it wouldn't stain my pocket! Now that's GOOD SERVICE, "far beyond the call of duty." I'll be back for other service needs. Your second line above re "WHY ... will not be accepted" (WHO CARES?)is threatening, offensive and unnecessary. Please remove it entirely or reword it. More
I am happy with my Towm/Country Van. I want to thank's I am happy with my Towm/Country Van. I want to thank's to Amani for his attencion, honesty & frendly. Overall every one their were very plesant and I am happy with my Towm/Country Van. I want to thank's to Amani for his attencion, honesty & frendly. Overall every one their were very plesant and frendly. I realy recommend LAWLESS CRYSLER JEEP DODGE. Good luck Amani on your career as a sales person. More
I bought my 2007 Sebring from Lawless in January of 2008 and have been having the regular service there ever since. they are always accommodating with setting up convenient appointments, are straighforward and have been having the regular service there ever since. they are always accommodating with setting up convenient appointments, are straighforward in letting you know what service is recommended and don't try to push anything you don't want. They always followup with a phone call to see if you are satisfied. I have always been satisfied with the work and they will make it right if I'm not satisfied with something. Steve and Jacqueline are the best! Their waiting lounge has great wifi and coffee too! More
Every experience is Great!!! They make you feel like you are the only customer.They work well with the extended warranty company.I would buy a vehicle there because of the service department. The only other are the only customer.They work well with the extended warranty company.I would buy a vehicle there because of the service department. The only other service advisor I have dealt with is Frank. I realy like that they tell you how long the wait is and it is ready when they say it will be ready. More
although i didnt buy a car from her, Deanna was a pleasure to work with. i ended up buying a much older jeep, but had the dealership had a cherokee on the lot i would have been very inclined to have pleasure to work with. i ended up buying a much older jeep, but had the dealership had a cherokee on the lot i would have been very inclined to have bought it from them (her) because of my experience that day. More