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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

January 04, 2011

I worked with Sham on my last lease and it was nice that we knew each other. Sham responded to all my questions promptly. I wasn't kept longer than necessary. Overall it was the best experience I have had More

by rickytherope
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sham Elleisy, Sham Elleisy
January 04, 2011

I usually do not look forward to purchasing a car but I was very impressed with the service given at Lawless. The salesperson (Nick Dicarlo) was extremely helpful and I can honestly say that if they serv More

by johnldennehy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dicarlo
December 29, 2010

I had a good new car buying experience at Lawless. I felt like a recieved a fair price on my 2010 Grand Cherokee. The car was prepped well. I have been in for routine service a couple of times. Frank in ser More

by jc123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank., Frank Mutz
December 29, 2010

These two young men were the most personable, friendly, and polite salesmen my husband and I had ever had dealings with. They worked with the price we wanted to pay for a used vehicle. There was no pressur More

by J.Skerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dicarlo, and Phil Ossino
December 29, 2010

Bill Passanisi was exceptional to work with. Such a nice guy with great customer service skills. I had a maximum price I could spend and he and David worked out what vehicles could meet my price range with More

by kperri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Passanisi, David Graham & Danielle (? online sales)
December 27, 2010

From the very beginning, John and his team took the initiative to get my car fixed and back to me as fast as possible, which is very important as I drive my car to work every day. They also worked with More

by Mpelissi5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John from Service, John Ogles
December 27, 2010

From the time I got there, to the time I picked up my car, to when I brought it back to have the remote starter installed, Phil and the rest of the staff were helpful, patient, and hospitable. I had been More

by joedelaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil ossino
December 24, 2010

I have been a customer at Lawless for 8 and a half years. I bought a 2002 Sebring GTC and have gone there for service ever since. Steve is an outstanding service advisor. They are quick, efficient, and very More

by erforman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Digiovanni and Steve Pedro, Steve Pedro
December 23, 2010

Lawless is the only place I have ever purchased a car (now my 3rd new purchase) and the only place I will ever take my car to be serviced. John Ogles runs a great service department so as long as he is t More

by nicknatick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ogles, David LoCicero, Gabe Testa, John Ogles
December 19, 2010

When I arrived at the dealership I was immediately greeted by Frank Mutz who was extremely outgoing, polite, and knowledgeable. He was able to diagnose my car in no time and have me back on the road More

by artistg90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Frank Mutz
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