Lawless Chrysler Dodge Jeep Ram

Fantastic... They were extremely friendly and they worked with me on the price. Everyone there was extremely friendly and very nice. They wanted me to get the car I wanted. They didn't try to sell me some with me on the price. Everyone there was extremely friendly and very nice. They wanted me to get the car I wanted. They didn't try to sell me something I didn't want. I was very surprised at how classy the dealership was.... My sales person (Chris) was extremely genuine and so were his bosses, they said they wanted to earn my business (Which is a phrase I typically hate) but they did just that.... The continued to work on the price with me. I would recommend anyone go to this dealership they are fantastic! If you're buying a jeep do yourself a favor and go to LawLess More

I was looking for a Pre-Owned Certified Jeep Grand Cherokee. After searching the web, I found that Lawless had 6 or 7 vehicles that met my requirements. I made an appointment, spent a morning lookin Cherokee. After searching the web, I found that Lawless had 6 or 7 vehicles that met my requirements. I made an appointment, spent a morning looking and test driving, and ended up buying exactly what I was looking for at a reasonable price. Everyone was very helpful and I had a pleasant experience. More

Amani and the rest of the team at Lawless Chrysler Jeep were great. Amani took the time to get to know me, which made the experience a lot more enjoyable. I appreciated the professionalism and class in wh were great. Amani took the time to get to know me, which made the experience a lot more enjoyable. I appreciated the professionalism and class in which Amani handled himself throughout the entire process, and look forward to doing business with him in the future. More

Everyone is always friendly when we come in for service or have questions. We LOVE the waiting room! Couch is comfortable, good coffee, nice tv and great magazines! I LOVE that I can schedule the appoin or have questions. We LOVE the waiting room! Couch is comfortable, good coffee, nice tv and great magazines! I LOVE that I can schedule the appointment online, SO convenient and easy! I recommend this place to everyone I know! More

Phil, the salesman, was terrific .. friendly, warm, very knowledgeable + considerate, but it seemed he had to continuously rely and wait for others to do simple tasks (ie: paperwork ... the invoice had to b knowledgeable + considerate, but it seemed he had to continuously rely and wait for others to do simple tasks (ie: paperwork ... the invoice had to be redone 3 times; so many mistakes + accounting people kept blaming the computers). Phil was constantly running back and forth, in + out of offices, due to others incompetence, wasting valuable time. We had a 1pm appointment to pick up a new vehicle and trade in an old; no financing to be done. Sales manager seemed messed up, and unaware we were picking up vehicle that day, tho arrangements had been made 4 days prior, confirmed the day before. The whole procedure took all afternoon (more than 4 hours), and we missed a local (we live 30 miles from Woburn, in NH) appointment, which we told them about earlier in the afternoon. The receptionist's answer was "well, if you get hungry, there's a great restaurant across the street", showing no concern or importance. The sole reason we would ever return to that dealership would be Phil. Other sales people + managers passed by on numerous occasions, never speaking, smiling, even acknowledging our presence (exceptions were Danielle + Danny ... I had spoken to both of them on telephone during the last couple weeks and they wanted to meet me). Phil, however, was terrific and if ever he relocated, we certainly would see him again. (Our previous NH dealership which we used for 25 YEARS, until Chrysler closed it via reorganization, took 30 minutes to pick up a new vehicle and trade in the old !!!!!) More

I have been doing business with Lawless since 2000. I just purchased my 4th Jeep from them. The sales staff is honest, friendly and fair. The service staff (Steve and Jackie) are always so helpful. I just purchased my 4th Jeep from them. The sales staff is honest, friendly and fair. The service staff (Steve and Jackie) are always so helpful. I have never brought my vehicles back for services twice for the same issue. I highly recommend Lawless Chrylser Jeep for your next purchase. Gerry Duffy Billerica, MA More

The whole sales staff, managers, salesman, buisness manager, were friendly and knowledgeble. The total buying experiance was painless. The dealer had a large inventory, so I was able to find the car I manager, were friendly and knowledgeble. The total buying experiance was painless. The dealer had a large inventory, so I was able to find the car I wanted. The price was fair, I did my homework on the internet, and I knew what it was before I even went to the dealership. More

We shopped around at multiple Jeep dealerships before purchasing a vehicle from Lawless. This dealership stands out from others because the salespeople are friendly and the prices are fair. Other dealers purchasing a vehicle from Lawless. This dealership stands out from others because the salespeople are friendly and the prices are fair. Other dealerships offer deals to get you in the door but then tack on multiple fees. The prices advertised at Lawless are not the lowest, but they included all fees and in the end are the best deal. Our one critisism was how the numbers of our trade value amount were presented. It was a bit confusing but in the end we felt satisfied with the transaction. Chuck our salesman was pleasent to deal with and we'd reccommend this dealership to others who inquire about purchasing a vechicle from Lawless. More

Chuck was wonderful to work with. He went above and beyond to make me feel comfortable at all times. I plan on doing future buiness with Chuck and I will be recommending him to friends coworkers. beyond to make me feel comfortable at all times. I plan on doing future buiness with Chuck and I will be recommending him to friends coworkers. Thankful, Colleen Lunny More

I had been to a couple of other dealers - Kelly and Herb Chambers - and was treated like I didn't matter. At Herb they kept trying to sell me a 2010 model even though I repeatdly told them I wanted a 2011. Chambers - and was treated like I didn't matter. At Herb they kept trying to sell me a 2010 model even though I repeatdly told them I wanted a 2011. They weren't interested in meeting my needs or listening to me, they just wanted the sale. When I walked into Lawless it was a completely different experience. I really felt like they weren't trying to take advantage of a 28 year old female who might not know everything there is to car buying. Tom was my first salesman, he was so nice, down to earth, and it was clear from the get go that he had been doing this for a long time and at his age, it wasn't about the money anymore. He truely enjoyed his job. Jerry came into the picture next to help with financing and they didn't try to screw around with me. They wanted to meet me halfway which I found other dealerships didn't want to do. I felt like I was treated like I should have been treated, like a customer who should be happy with the car buying process. Buying a car shouldn't be stressful - for the amount of money one spends on a buying a car it should be an enjoyable experience. Tom and Jerry made this such a memorable and positive experience. I even have my car serviced even though I live in Winthrop. Tom and Jerry talked up their serice department - something that the other dealerships didn't do. Herb Chambers told me, "if you want to continue to go to your mechanic in town, do it, why come here?" The service department IS part of the package! When it came down to it I believed Tom and Jerry and everything they mentioned about their service department and I'm glad I did, because whenever I go there now, I feel at ease. Getting your car fixed or an oil change, it's not stressful, they are understanding and treat you like you should be treated. They are not out to scam you or take advantage of you. They truely mean well. Now and forever I will be a Lawless customer. More