Lawless Chrysler Dodge Jeep Ram

I had been looking to buy a new jeep wrangler unlimited and after visiting a few dealerships I ended up at lawless. I found the staff to be incredibly knowledgeable, friendly, and helpful. They were not pu and after visiting a few dealerships I ended up at lawless. I found the staff to be incredibly knowledgeable, friendly, and helpful. They were not pushy at all and wanted to do what they could to accommodate me. Their prices were extremely competitive and the service by all of the people I dealt with was top notch. I highly recommend buying a car at this dealership and would come back for my next purchase. More

My husband and I went to Lawless Jeep to look at and purchase a new car. We were met by our sales associate, Sham. He was wonderful to deal with. His honesty and personality was unlike most car salesmen purchase a new car. We were met by our sales associate, Sham. He was wonderful to deal with. His honesty and personality was unlike most car salesmen. His knowledge of the vehicles surpassed my expectations. He made the entire process a pleasure, which in general can sometimes be very daunting. There was a glitch with the vehicle that we wanted to buy (a 2013 Jeep Grand Cherokee Outland). Sham found out it was out on demo but not showing in the computer as such. He went above and beyond to look for another car elsewhere with the exact same specs, but was unsuccessful. We decided to get the leftover 2012 that had exactly what we were looking for and because of the mix-up, we were given a very good deal. Sham was working diligently for us to be happy. I would recommend Lawless Jeep with Sham as your salesperson. He will work with you and give you a great overview of your new car when it is ready for pickup. More

I must say that I was very impressed with the service there in particular Shane Boucher. He took the time to explain the car's features and was extremely professional. This is my third car that I have br there in particular Shane Boucher. He took the time to explain the car's features and was extremely professional. This is my third car that I have brought from Lawless and I will continue to be a repeat customer. All of the staff greeted you with a smile and a hello and were very considerate. This dealership will do you no wrong and I recommened them highly if looking for a new or used car. More

Sham was a pleasure to deal with. He was quite informative and helpful in making my decision. The transaction was smooth. I would return to Sham and the dealership for future purchases. informative and helpful in making my decision. The transaction was smooth. I would return to Sham and the dealership for future purchases. More

So far I have a great experience with the people there from the girl answering the phone to the sales guys very friendly , hoping to put a deal together soon on a used pilot they have. Got some real good from the girl answering the phone to the sales guys very friendly , hoping to put a deal together soon on a used pilot they have. Got some real good feedback from other Dodge dealers that I know about this dealership. More

Exelent truck buying experience. I walked in and felt comfortable imediately.Shane Boucher found the exact vehicle I wanted. Chis Chapman's fingers were lying on the keyboard to set me up with the best f comfortable imediately.Shane Boucher found the exact vehicle I wanted. Chis Chapman's fingers were lying on the keyboard to set me up with the best finance rate and all the warratees that really made sense for me. It was such a good experience i went back and bought my wife a new vehicle the following week. More

Hi Sham, I could not find you to say thank you last Hi Sham, I could not find you to say thank you last Sat but I just wanted to say I am extremely happy with the Jeep! It's really for my wife but I Hi Sham, I could not find you to say thank you last Sat but I just wanted to say I am extremely happy with the Jeep! It's really for my wife but I can't stop using it! I have had Range Rovers, Jaguars, BMWs etc etc in the past and I can honestly say this is the best! Maybe I should get rid of the Porsche and have another Cherokee! Best, Hugh More

The Business Development Manager Dan Matranga called me The Business Development Manager Dan Matranga called me and did his best to take care of issues with purchasing a Jeep at Lawless. His communication The Business Development Manager Dan Matranga called me and did his best to take care of issues with purchasing a Jeep at Lawless. His communication and follow through were Very Good. The Dealership is lucky to have a Business Development Manager like Dan and I can say I appreciate His candor and willingness to solve issues. Thank You Wes Atkins More

I went to Lawless because they are a long-standing dealer and friends had a good experience purchasing there. Dimitar Kastelov , my salesperson was a straight shooter and handled things very professionally. and friends had a good experience purchasing there. Dimitar Kastelov , my salesperson was a straight shooter and handled things very professionally. He allowed me to test drive a Wrangler extensively and on my own - no pressure or being pushy. Dimitar offered me the option of purchasing a vehicle on the lot, locating a model on another dealer's lot or ordering from the factory. I never felt rushed. We ended up ordering the Wrangler to get it built with the options that were important to me without paying for items I didn't need. We were able to accomplish much of our conversation on the phone and over email, which worked better for me with my busy schedule. Dan Matranga, Lawless's Business Development Manager has been very helpful in making my purchase of the Wrangler a reality. His willingness to assist and candidly work with me is much appreciated. He is very professional and has been instrumental in my decision to purchase the Wrangler from Lawless. He's great to work with. We agreed on a reasonable price and ordered the Wrangler. I'm looking forward to having it arrive in January. I'll report back on the delivery experience after I pick the car up. Can't want for it to get here!! More

Brought my car in to be painted, John quoted me $6,100 (and possibly more) which is an outrageous price for a paint job! I called two local body shops and then emailed them my insurance adjusters work e (and possibly more) which is an outrageous price for a paint job! I called two local body shops and then emailed them my insurance adjusters work estimate and price quote, both dealerships contacted me and said they would do the entire job for the $4,900 that Traveler's quoted. I called back that day and got John's voicemail, I left instructions not to work on the car and to have it waiting for me the next day. I show up and John states he never got my voicemail?? He goes on to tell me that they outsource their body work to East Boston?? Why would anyone pay Lawless to outsource the work? And now I am stuck taking a $40 cab ride home. Terrible communication and customer service. I wanted to state that I did have some mechanical work done on the car first, and Frank in the service dept. was very helpful and friendly. I do feel the diagnostics work took way too long and that I was overcharged because of this. More