Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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I was in the market for a new SUV, I contacted a few local dealers Quirk, Clark, DeLuca and Lawless. I provided the same specifications/trim level requirements to all 4 dealerships. Some quotes were out local dealers Quirk, Clark, DeLuca and Lawless. I provided the same specifications/trim level requirements to all 4 dealerships. Some quotes were outrageous and one was reasonable from get go. I then, visited Lawless and was greeted by Dimitar. After dealing and visiting the other dealers it was clear to me that purchasing and dealing with Lawless was a complete pleasure; no pressure, no games, no typical salesman pitches. They provided exactly what I wanted for a reasonable price. Upon pickup Dimitar (came in on his day off) and spent time explaining the car’s functionality in detail. He has been available on email and even provided his assistance during a minor emergency/question with the vehicle. The honest to God truth is, for me personally, it really was a pleasure dealing with Lawless, specifically Dimitar and I would definitely recommend this dealership. More
Great service, outstanding follow up, got the car we wanted and the price with no games. one of the pleasant car buying experienced I have had. thank you wanted and the price with no games. one of the pleasant car buying experienced I have had. thank you More
The overall experience was great. The staff was very welcoming and Shane helped me with any questions that I had with buying a used Murano. He was very in tune in knowing about the car and what it had t welcoming and Shane helped me with any questions that I had with buying a used Murano. He was very in tune in knowing about the car and what it had to offer! More
Sham was great, I came in looking for a used car within a certian budget. Sham was able to pinpoint a great car and work out a great deal. I was very happy with my experiance at Lawless and will Absolutly re certian budget. Sham was able to pinpoint a great car and work out a great deal. I was very happy with my experiance at Lawless and will Absolutly return for future transactions. Thanks to everyone at Lawless, specially Sham. More
Dmitar and Chris were both wonderful to work with. They did not play the "typical" car salesman game. I told them exactly what I was looking for and the price that I wanted to pay. They came back and we did not play the "typical" car salesman game. I told them exactly what I was looking for and the price that I wanted to pay. They came back and we worked out a deal that was beneficial to both of us. I would highly recommend Lawless to others. Thank you for everything and I look forward to working with you in the future! More
Let me preface this rating with the fact that I am not the most easiest customer to please out there....however, Shane bravely approached my husband and I in the parking lot and made my car shopping and p the most easiest customer to please out there....however, Shane bravely approached my husband and I in the parking lot and made my car shopping and purchasing experience outrageous! To be perfectly honest...I was shopping around dealerships and stopped over to Lawless to test drive a Durango. Shane hooked us up immediately and within ten minutes knew exactly what my budget was and what vehicle was perfect for me! I had to leave early to pick up my kids and with no hassle and pressure he accommodated our needs and allowed us to be on time for them...that was huge! He went above and and beyond any car salesman we have ever dealt with before. He not only located the Durango I wanted to the tee, but drove himself to get it and deliver all in the same day!! He made purchasing a brand new 2013 Durango a pleasure at Lawless! I would rate him a 10 out of 10 and recommend him to any friend or family member looking for a vehicle. Shane is newer to Lawless and by far their best addition yet! I have never laughed and joked and got exactly what I wanted in a car until I stepped into Lawless and met Shane Boucher. Put it this way....my husband and I will always buy, trade and deal with vehicles with Shane as long as he is in the business... ~Dawn..."the diva" More
I already posted on Google but for some reason, it did not go through. I saw some mixed reviews about Lawless and those folks are flat wrong. I had been driving a 2004 Dodge Durango (which I loved and it not go through. I saw some mixed reviews about Lawless and those folks are flat wrong. I had been driving a 2004 Dodge Durango (which I loved and it has served me well) but recently, the repairs started to become more costly than what the car was worth. It started to make a funny sound this past Monday (12/10/2012) and I knew it was time. Of course I was bummed out. I went home that evening and looked on line (cars.com) and a 2011 Jeep Unlimited (certified pre-owned) came up which looked good.It was at Lawless and out of impulse, I wanted to "just go and look at it" which I did the nxt day. There was no pressure and no one who came out to meet me for a pressure sale in the lot. When I went into the showroom, I met Shane Boucher who was very helpful. Shane who is a consummate professional was more than helpful actually. He was friendly and I felt like I knew this guy in some other life or something. The deal was smooth and Shane even helped me go and get my Durango and made my life that much easier! Some might say that he was just doing his job but Shane actually did much more. I felt like I could depend on him. I did my whole deal that day and have ABSOLUTELY loved my car these last two days. My Jeep is "smokin'"!!!! My daughter owns a Rubicon and she wants to learn to drive stick so she can use my car!! Since the deal, I realized I left my CD's in the multi-CD disc changer and called Shane who got it out for me. I highly recommend Lawless and Shane Boucher and the team over there. I don't understand people who go to a dealership with some issue and a bad attitude and then blame the folks trying to help them. Lawless has a beautiful showroom, a team who is very attentive, and I am looking forward to my 5 years of oil changes I got with my extended warranty. I am a psychologist and a college professor and I understand people. I was so happy to work with Shane and his team and I will go back to them in the future for sure. Highly recommended without any reservations whatsoever. Oh and by the way, leave the attitude at the door and ask for help from these guys and they will help you out!!! More
excellent sales associate, understood our needs, listened to us, helped negotiate the kind of deal we were looking to get, with out any pressure on us, great experience overall. to us, helped negotiate the kind of deal we were looking to get, with out any pressure on us, great experience overall. More
I just leased my 3rd vehicle from Lawless. For the first vehicle, it was pure chance that Sham ended up as my salesman. For the last 2 leases, I specifically requested Sham. He is professional, knowledgea vehicle, it was pure chance that Sham ended up as my salesman. For the last 2 leases, I specifically requested Sham. He is professional, knowledgeable, approachable, accessible, and hard working. He was able to get the exact vehicles I wanted, and he worked closely with the management and finance team at Lawless to help me get the best deals. I highly recommend Sham to anyone looking to purchase/lease a vehicle. More
I went to Lawless Jeep to look at a used car that I saw on the internet. I was very impressed with the dealership especially with Shane Boucher. His unique personality was a refreshing change from most s on the internet. I was very impressed with the dealership especially with Shane Boucher. His unique personality was a refreshing change from most sales specialist. His openness made it easy to deal with him. His knowledge of the vehicle exceeded my expectations. He took the time to explain the car's features and took the scary out of the whole process. Shane went above and beyond to make me comfortable and happy. I would recommend and return to Shane and the dealership for future purchases. More