Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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I would definitely recommend Lawless and I will be going back there for my next vehicle. I dealt with Kanita and she made my first new car buying experience so much fun I will never forget it. She didn't wa back there for my next vehicle. I dealt with Kanita and she made my first new car buying experience so much fun I will never forget it. She didn't want nee to just sign the dotted line, she wanted me to have the exact bricks that I wanted. Very professional and I can't wait to go back. Five stars all the way. Thank you, Jason W More
sham made buying a new jeep a great experience he was helpful knowledgeable professional he has great customer service skills i would recommend him to anyone looking to buy a new car helpful knowledgeable professional he has great customer service skills i would recommend him to anyone looking to buy a new car More
Salesman was very knowledgable, very accommodating to our needs, and punctual returning all phone calls. I would highly recommend Fred Foster and the Lawless car dealership. needs, and punctual returning all phone calls. I would highly recommend Fred Foster and the Lawless car dealership. More
Recently purchased a new Jeep from the folks at Lawless. The process worked out perfectly; they were able to find the exact vehicle I wanted, with the right options and were able to meet my price range. My The process worked out perfectly; they were able to find the exact vehicle I wanted, with the right options and were able to meet my price range. My salesman Dmitar Kastelov is a great all around guy. Really knocks down that "car salesman" stereotype, I was able to talk and have a few laughs with him. Overall the process was very simple and I would highly recommend this dealer to others in the market. I previously walked from another dealer who was acting sketchy, so clearly I was happy with Lawless. More
Kanita was very helpful and professional. Whenever I asked for information or a service she provided the same day. When I showed up without an appointment and she had one she made sure my needs were tak asked for information or a service she provided the same day. When I showed up without an appointment and she had one she made sure my needs were taken care of whilst looking after the appointment as well. Despite the fact my purchase decision took several weeks she was not pushy in the follow-up, touching base every few days and respecting my request to use email instead of calling me. More
I felt comfortable, no pressure the staff are very knowledgeable and want to make the customer happy. They are friendly and I feel like I made new friends at Lawless. I would highly recommend purchasi knowledgeable and want to make the customer happy. They are friendly and I feel like I made new friends at Lawless. I would highly recommend purchasing a vehicle from them to anyone. I will continue to refer family and friends to the dealership. This is the third new Wrangler I have purchased in my lifetime and this was far the best experience I've had. The Lawless team is fabulous!!! Plus it has been 11 years since I bought a new car and I was so excited that my salesman Hesham was so thoughtful and put a Big red and gold bow on the hood of the car when I came to pick it! I was so excited that words can express. Thank you for allowing me to share my experience. More
I made an appointment on 11-22-13 in person at Lawless. I wanted my tires rotated and my car detailed.I was told to bring it in on 11-26-13 and they would have a loaner for me. I went on 11-26-13 at 8 AM and wanted my tires rotated and my car detailed.I was told to bring it in on 11-26-13 and they would have a loaner for me. I went on 11-26-13 at 8 AM and was told there was NO loaner available. Then why was I told to come on this day? I live in Medford and now i'm wondering why i'm I going to Lawless and not Grava. SEcond thing bad in 3 days, 3 strikes and your out. I was also told I would be called when a loaner became available. Its after 2:30 pm now and no call. I guess they meant a different day! More
The second car I have got from Sham and he is great. The problem I have is that after finishing the deal with Sham my son na I waited 1 1/2 hrs befroe we could see the finance man Kevin. This is totally ana problem I have is that after finishing the deal with Sham my son na I waited 1 1/2 hrs befroe we could see the finance man Kevin. This is totally anaceptable.We were there for 4 1/2 hours w/o so much as a drink.Something has to be done to speed up the process. By the time we saw Kevin we just wanted to leave so we could have cared less what he was saying. I feel that a speedier process we may have spent more. More
Kanita Biloglavic was a very friendly, helpful and detail minded sales person. She followed up on all my questions, I usually find auto sales staff very difficult to work with, but Kanita came through as minded sales person. She followed up on all my questions, I usually find auto sales staff very difficult to work with, but Kanita came through as an honest sales person to help me through the complex auto purchase process. I will specifically recommend Kanita to any friends interested in purchasing an auto. More
After test driving a few used Jeep Grand Cherokees at various dealerships I ended up at Lawless Jeep after seeing one I liked online. On my first visit/test drive, I spoke with Fred Foster who was very various dealerships I ended up at Lawless Jeep after seeing one I liked online. On my first visit/test drive, I spoke with Fred Foster who was very friendly and knowledgeable about the particular Jeep I was looking at. After deciding this was the Jeep I wanted, I went back a few days later with my wife for another test drive and ended up purchasing. On that visit I worked with Dimitar Kastelov who closed the deal for me. He was not your stereotypical used car salesman. He's a no BS kind of guy, very straight forward, friendly and I felt really worked to get me the best value for my trade in. It was a pleasure working with him. Chris Chapman was very helpful with our finance questions and put my wife's mind at ease with regards to financing through the dealership, which essentially is DCU. I have to say that I had a wonderful experience with the team at Lawless and would not hesitate to send friends there or to go back for my next purchase! Thanks Dimitar and Fred! More