Lawless Chrysler Dodge Jeep Ram

nice people they helped me when others would not I went to a few local dealers and was embarrassed about my credit situation. Long story short, I went through a tough time but things are going good n I went to a few local dealers and was embarrassed about my credit situation. Long story short, I went through a tough time but things are going good now. I went to a local dealership and was happy to be able to get a new car. The first place I went to kept picking apart my past credit which is in the past. Maybe it was a method to get me to pay more, I do not know,but I am not going to spend my money and buy a car to get belittled. I went to Lawless, and I am very happy I did. When I walked into Lawless I ran into the sales manager Jason. He was very nice and listened to me. He introduced me to Dimitar who showed me my new Jeep Cherokee. I knew after the test drive I wanted it. Dimitar was great he knows his stuff. I also met Chris the GM who was very nice and wanted to make sure his Team was taking good care of me. He even got me a cold spring water, their own Lawless Brand! I want to thank Jason and Dimitar again and would highly recommend Lawless Jeep Chrysler. They do not play any games and treat you with respect. More

Purchased 2015 Jeep Compass Negotiated good price with knowledgeable saleswoman, haggled a bit on trade-in allowance, quick meeting of minds, overall pleasant experience. As a b Negotiated good price with knowledgeable saleswoman, haggled a bit on trade-in allowance, quick meeting of minds, overall pleasant experience. As a big fan of the Jeep line, we will go to Lawless first for next new car purchase. More

Fantastic dealership and salesman This auto buying experience was by far, hands down, the best experience I have ever had. I went to Lawless Chrysler Jeep Dodge on the recommendation This auto buying experience was by far, hands down, the best experience I have ever had. I went to Lawless Chrysler Jeep Dodge on the recommendation of a friend. I was pleasantly surprised at how I was treated. My salesman Matt Saia was the very best I have had the pleasure of dealing with. He had a fantastic knowledge of his automobiles both to purchase and lease. I feel he was very honest with me about everything and answered every question I presented to him. He did not pressure me and let me make my own decision on what I wanted. I feel I received the best deal possible anywhere. I was also very impressed with the sales manager, Chris Chapman . I could not be more happy with the treatment I received, especially from Matt Saia. I ended up Leasing a Jeep Patriot Latitude and my daughter-in-law purchased a Jeep Cherokee. I have dealt with several dealerships and salesmen, but none have been as professional and courteous as Matt and Chris!! I would absolutely recommend Lawless Chrysler Jeep Dodge to anyone looking to buy or lease one of their automobiles I also have been told by several customers that they also have an excellent service dept. I don't know how much more I can say about my positive experience at this dealership and especially with Matt Saia my salesman.!! More

great experience. Just bought a '15 Dodge Ram 1500...got a great deal, and the salesman Jack was very helpful and straightforward. I would recommend this dealership hig Just bought a '15 Dodge Ram 1500...got a great deal, and the salesman Jack was very helpful and straightforward. I would recommend this dealership highly. More

Great Experience! Our experience at Lawless was great. The staff especially Jack were helpful and efficient. After some negotiation on price and the amount they would g Our experience at Lawless was great. The staff especially Jack were helpful and efficient. After some negotiation on price and the amount they would give for our trade-in we got the 2015 Jeep Grand Cherokee Overland which we are very happy with. We defiantly recommend this dealership for anyone looking to purchase new or used vehicle from Chrysler. The Smith's More

quick and easy great experience at Lawless. Saw several vehicles online (2015 Chrysler Town and Country) with the features and prices we wanted, clicked on one car i great experience at Lawless. Saw several vehicles online (2015 Chrysler Town and Country) with the features and prices we wanted, clicked on one car in the color we preferred, and received a call back in a few minutes. We saw the car on a Monday, and we were allowed to test drive it to our home to make sure it would fit in our garage. (Amazing that we were allowed to do this, without the sales rep with us, but much appreciated.) Had to negotiate on the price some, but final price was close enough to our bottom line. Purchased it, and was able to pick it up the next day, with all paperwork completed including the transfer of the registration via their on site connection with the Mass. registry of motor vehicles. All in all, everyone was very accommodating and helpful, and we received the car we wanted very quickly and easily at the price we were comfortable with. More

Fantastic Experience I just bought a RAM 1500 from John Murphy at Lawless. Honest and great guy. Listened, did not try to over sell. Worked to find me what I was lookin I just bought a RAM 1500 from John Murphy at Lawless. Honest and great guy. Listened, did not try to over sell. Worked to find me what I was looking for. Followed up by email and phone. Turned the transaction around quickly. I also worked with Steve and Jason during the sale. I was really impressed and will definitely buy my next vehicle from Lawless. I highly recommend this dealership. More

Excellent experience I was looking for a Jeep. We had a great, personable, salesman named Amani. He was very helpful, no pressure was put on us to purchase. We ended up I was looking for a Jeep. We had a great, personable, salesman named Amani. He was very helpful, no pressure was put on us to purchase. We ended up speaking with Alexander about numbers, payment we ended up with was reasonable. Lastly, signed everything with Steven, he went through everything with us and was very knowledgeable about the information he had to review with us. the whole process was great overall, would go back and I live 2 hours away! More

Not personable and very arrogant I placed an inquiry online about a jeep Cherokee, Mary got back to me and was very pleasant. I was on my way home so I told her I would come in to spe I placed an inquiry online about a jeep Cherokee, Mary got back to me and was very pleasant. I was on my way home so I told her I would come in to speak in person. She put me in contact with Amani who was also very personable and friendly. I told him I was interested in buying and motivated to do so in the next few weeks. We talked numbers for a few minutes then his sales manager, a bald guy came over. It was over at this point, before he sat down he said "tell me about the deal you want " I can't help you really since you aren't going to buy until February" mind you I wish and hope to buy within two weeks as I told him I live in the city and its a mess from the recent snow storms and don't want to risk something happening to a brand new car. He was very combative the whole time and out right condescending, maybe because I am a woman and had questions about different packages and what was included. He told me again "I can't do anything for you if you don't plan to buy today" making me extremely uncomfortable as I wanted to get information from them as it was the second dealership I visited. When I told him what another dealer was offering and pulled up the window sticker on my phone he said "ya go to them" and sat back in his chair. This was the worst customer service I have ever seen and completely ruined my experience at Lawless. Too bad one rude employee can ruin a sale for another employee. This dealership should really re-think their sale tactics -Erica More