Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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Impressed I purchase or lease a new vehicle every 2-4 years. Today I came into Lawless with the same anxiety I have every time I go to get a new vehicle. I am I purchase or lease a new vehicle every 2-4 years. Today I came into Lawless with the same anxiety I have every time I go to get a new vehicle. I am always on the defense, awaiting the salesman to try to get me for every penny he can. For the first time ever, I am purchasing a vehicle with ease, zero aggravation. From the start, Matt Saia was up front with me and extremely helpful. I never once felt threatened or that he was out to get me.....unlike previous experiences elsewhere. Manager Mike was also really nice. Love that we didnt have to "play the game". More
Best buying Experience This is the second car I am buying from Matt Saia at Lawless. He is honest, truthful, trustworthy, knows the cars and their features cold, enthused a This is the second car I am buying from Matt Saia at Lawless. He is honest, truthful, trustworthy, knows the cars and their features cold, enthused about what he does and provides the best service and price. He made the buying experience simple, straightforward and made sure I come out of the dealership happy. No pressure, no back and forth with the manager and valued my time. I can't recommend Matt enough and if you are considering buying any of the brands that Lawless carry, don't think twice and look for Matt. He is the best car sales person I have ever dealt with. More
Jeep Grand Cherokee My wife and I own a VW Jetta and a Chevy Tahoe. We live on a hill in Pelham NH and this winter has just pushed us to get rid of our car and see Matt S My wife and I own a VW Jetta and a Chevy Tahoe. We live on a hill in Pelham NH and this winter has just pushed us to get rid of our car and see Matt Sai at Lawless. This has been a year or two going back and forth looking at Jeeps and different dealers. Then we talked with Matt and he is unbelievably knowledgeable about the Jeep Grand Cherokee's. It was the most pleasant vehicle shopping experience I have ever had. No hassle, just straightforward explanations of the vehicle and honest opinions. I feel that if I went any where else it would be a waste of time. Thank you so much to Lawless for putting your employees through actual training on their vehicles and keeping your integrity. This is how you will have repeat customers and referrals. More
great customer service Matt Saia helped me through my purchase of a 2017 Cherokee. He laid out all the details for me which made my decision very simple. Their were no press Matt Saia helped me through my purchase of a 2017 Cherokee. He laid out all the details for me which made my decision very simple. Their were no pressure tactics at all. This is my second purchase at Lawless. I recommend going there. They want you to walk out with a new car and will do whatever they need to to get you there. All the associates who helped me were very professional. Would HIGHLY recommend Lawless. More
New Jeep Cherokee - Outstanding Experience My husband and I have bought our second vehicle from Lawless. In November we started looking to buy another Jeep and were at the Lawless showcase loo My husband and I have bought our second vehicle from Lawless. In November we started looking to buy another Jeep and were at the Lawless showcase looking around, not planning on buying yet. After a while of being left alone (which was nice), Luis Osorio approached asking if he could help. His mannerism and attention to our interest was better than any we have ever received. He thoroughly went over my new car with me with quiet patience. I love Lawless and the employees. Great experience. More
Awesome Experience John Murphy is one of the best salesman I have ever dealt with. I came in with a set budget and the car I wanted ended up being a lot higher than what John Murphy is one of the best salesman I have ever dealt with. I came in with a set budget and the car I wanted ended up being a lot higher than what I anticipated. John understood my situation as a student looking for a reliable used car. He was able to get the price down to what I felt comfortable paying. I highly recommend John. The rest of the staff were helpful and accommodating as well. This is service done right. More
Solid All Around Experience I bought a Grand Cherokee here and it was a great overall experience. Matt Saia was a huge component to the experience I had... he is a passionate ca I bought a Grand Cherokee here and it was a great overall experience. Matt Saia was a huge component to the experience I had... he is a passionate car guy who treated me like a friend, not just another customer. Matt provided helpful tricks of the trade and I left there feeling taken care of. More
great place very friendly great dealership this is the second car i have purchased there lots of vehicles to chose from the people are very nice and helpful to you great dealership this is the second car i have purchased there lots of vehicles to chose from the people are very nice and helpful to you More
What a nightmare looks like in real life. My husband and I visited this dealer last night in hopes of finding a modestly priced used car. When we first arrived they seemed quite busy so we app My husband and I visited this dealer last night in hopes of finding a modestly priced used car. When we first arrived they seemed quite busy so we approached a very pleasant Salesman who introduced himself (however his name escapes me now, he did have a thick accent though). We asked him where we could find the used cars and he pointed them out to us and told us that he would try to find someone to help us. As we were walking out of the showroom a very loud and brash salesman entered the showroom and was shouting about how the car he just drove was "sick and insanely fast, stating how he couldn't believe how much power it had at 90 mph and above". My husband and I thought it odd that someone would carry on this way in their place of business but we laughed it off because we were young once. It wasn't until we were outside walking back toward the showroom that we could here this man once again sharing his story with other sales people and commenting on how "xxxxxxxx" the car was that we were truly offended. As the parent of a special needs child I can not believe that in this day and age that people still conduct themselves in this manner. We have done business with Lawless in the past having bought a Jeep there about 12 years ago and servicing with them while it was under warranty. We had a decent enough experience that we decided to return, however after seeing the way that the employees are aloud to conduct themselves in such an offensive manner we will not be going back. Sincerely, Appalled Mother More
Salesman Clayton is top notch. Went in to look at a used Grand Cherokee and was directed to Clayton. He was pleasant, attentive and answered any questions I had. Ended up making Went in to look at a used Grand Cherokee and was directed to Clayton. He was pleasant, attentive and answered any questions I had. Ended up making a deal on the truck and arranged to pick it up on Tuesday! More