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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

June 15, 2018

Lawless service Called about replacing wipers. Told to come after 1pm. Was in right away and out in under 30 minutes. Great guys and wonderful service center! More

by billatherton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ogles
Jun 21, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Bill, Thanks for the kind words! We appreciate you taking the time to write a review, and will continue to offer great service in the future. Jeff Wray Director of Operations jeffw@lawless.com 781-376-2556

June 14, 2018

Service on my Dodge Durango Diagnosis was prompt and repair was completed before the quoted day/time. Everyone was polite and friendly. Communication was excellent; they kept my More

by lrcrn916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who else was involved in the repair of my vehicle.
Jun 19, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for writing your review about our service department. We are happy to hear you had a great experience, and look forward to servicing your vehicle in the future. Jeff Wray Director of Operations jeffw@lawless.com 781-376-2556

June 14, 2018

Great team of service writers. Caring managers They find the problem and fix it as quickly as possible. I trust them to treat me honestly and keep me updated on progress! I highly recommend them. More

by pgoody321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Haddad, Frank Mutz, Steve Pedro, John Ogles
Jun 19, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write about your experience here at Lawless. We look forward to continuing our great customer service during your future visits. Jeff Wray Director of Operations jeffw@lawless.com 781-376-2556

June 13, 2018

Awful Customer Service I have a service agreement with the dealership for free oil changes which is why I continue to go there. I have never been out of there in under two h More

by jason.boutwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one worth mentioning
Jun 13, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for writing this review, and we apologize for your experience here at the dealership. I am sorry we let you down. Feel free to contact me so we can discuss this further, and find solve any problems together. I hope to hear from you soon, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 11, 2018

NOT SATISFIED I WENT IN FOR SERVICE ON A FEW THINGS....... NEW ANTENNA-------REPLACED FRONT END NOISE---CHECKED -NO FIND BY ANYONE..BUT STILL THERE ? ROTATE TI More

by jgalasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NOT SURE
Jun 13, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We apologize for not meeting your expectations with the service done to your car, as customer satisfaction is our number one priority. Feel free to contact me directly, so I can better understand the issue, and we can work out a solution. I hope to hear from you soon, Jeff Wray Directory of Operations 781-376-2556

June 11, 2018

Tony Mechanic Tony did a great job on my sons jeep. He made sure the vehicle was to our liking and very professional. Explained everything he did for work. Jeep More

by progolfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Steve
Jun 18, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a positive review about our service department, and the work that Tony did on your son's Jeep. If there is anything else you need, don't hesitate to reach out. Thanks again, Jeff Wray Directory of Operations jeffw@lawless.com 781-376-2556

May 21, 2018

New Jeep Lease Great dealership, inventory, and prices. Skilled and thorough salespeople. Would highly recommended Sean and the entire Lawless Jeep Dodge Chrysler st More

by SPDoherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sullivan
May 07, 2018

Best Jeep dealership in Massachusetts They ran the numbers multiple times to get us the best deal on a lease then went above and beyond even calling a couple different banks to lower our i More

by Kortr.Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sullivan
May 03, 2018

Great Experience Lawless was great to deal with, and we really liked working with Sean. He was knowledgeable, nice and reasonable. We really appreciated that there was More

by Rango7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Sullivan
May 01, 2018

Top Notch Fantastic In all my 54 years on this planet i have never had to purchase a vehicle on my own my wife takes care of all that so needless to say I was a little ne More

by Scott 103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephan,Jeff,Kim M., Sean Sullivan
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