Lawless Chrysler Dodge Jeep Ram
Woburn, MA
Filter Reviews by Keyword
By Type
Showing 866 reviews
Lawless service Called about replacing wipers. Told to come after 1pm. Was in right away and out in under 30 minutes. Great guys and wonderful service center! Called about replacing wipers. Told to come after 1pm. Was in right away and out in under 30 minutes. Great guys and wonderful service center! More
Service on my Dodge Durango Diagnosis was prompt and repair was completed before the quoted day/time. Everyone was polite and friendly. Communication was excellent; they kept my Diagnosis was prompt and repair was completed before the quoted day/time. Everyone was polite and friendly. Communication was excellent; they kept my husband and I updated throughout the repair process. Overall, a very positive experience. More
Great team of service writers. Caring managers They find the problem and fix it as quickly as possible. I trust them to treat me honestly and keep me updated on progress! I highly recommend them. They find the problem and fix it as quickly as possible. I trust them to treat me honestly and keep me updated on progress! I highly recommend them. More
Awful Customer Service I have a service agreement with the dealership for free oil changes which is why I continue to go there. I have never been out of there in under two h I have a service agreement with the dealership for free oil changes which is why I continue to go there. I have never been out of there in under two hours. This last visit I showed up at 9:15AM and was told at 11:45AM that they didn't have the correct filter so it would be at least another half an hour even though I was very clear that I needed to leave by noon time. They gave me a loaner - very nice 2017 Jeep Wrangler. At 1:15PM I was notified that my truck was all set. I showed up around 4PM to find the oil change done, but oily foot prints all over the front of my truck on both sides and over the transmission hump - not sure why they even needed to be on the passengers side, but I guess some questions are better left unasked. The service manager came out and apologized and took it out back to shampoo the carpets - looked much better. I would highly suggest that you find somewhere else to service your vehicle unless time is of no importance to you. They couldn't even fill out the correct sticker on my windshield for my next service. Place is a joke. More
NOT SATISFIED I WENT IN FOR SERVICE ON A FEW THINGS....... NEW ANTENNA-------REPLACED FRONT END NOISE---CHECKED -NO FIND BY ANYONE..BUT STILL THERE ? ROTATE TI I WENT IN FOR SERVICE ON A FEW THINGS....... NEW ANTENNA-------REPLACED FRONT END NOISE---CHECKED -NO FIND BY ANYONE..BUT STILL THERE ? ROTATE TIRES - NOT DONE.....ASKED WHY -BUT NO ANSWER ALIGNMENT -BALANCE - NOT DONE. CONSIDERING GOING TO ANOTHER LOCATION . More
Tony Mechanic Tony did a great job on my sons jeep. He made sure the vehicle was to our liking and very professional. Explained everything he did for work. Jeep Tony did a great job on my sons jeep. He made sure the vehicle was to our liking and very professional. Explained everything he did for work. Jeep looks and runs great. More
New Jeep Lease Great dealership, inventory, and prices. Skilled and thorough salespeople. Would highly recommended Sean and the entire Lawless Jeep Dodge Chrysler st Great dealership, inventory, and prices. Skilled and thorough salespeople. Would highly recommended Sean and the entire Lawless Jeep Dodge Chrysler staff. Having a word minimum is obnoxious More
Best Jeep dealership in Massachusetts They ran the numbers multiple times to get us the best deal on a lease then went above and beyond even calling a couple different banks to lower our i They ran the numbers multiple times to get us the best deal on a lease then went above and beyond even calling a couple different banks to lower our interest rate. They were much more responsive and knowledgable than other dealerships in the area. Working with Sean Sullivan was an absolute pleasure. More
Great Experience Lawless was great to deal with, and we really liked working with Sean. He was knowledgeable, nice and reasonable. We really appreciated that there was Lawless was great to deal with, and we really liked working with Sean. He was knowledgeable, nice and reasonable. We really appreciated that there wasn’t a ton of back and forth, and once a deal was agreed upon he expedited getting the paperwork/car ready to get us on the road to daycare on time! Thanks for making it a painless experience, we’ll be back for the next Dodge. More
Top Notch Fantastic In all my 54 years on this planet i have never had to purchase a vehicle on my own my wife takes care of all that so needless to say I was a little ne In all my 54 years on this planet i have never had to purchase a vehicle on my own my wife takes care of all that so needless to say I was a little nervous going in Sean S.and Stephan and lets not forget Jeff the money man made my 1st buying experience a pleasure,I could not have been more at ease even my wife gave me an atta-boy and that's rare. I would like to thank everyone again it has been a pleasure. Scott Nealon More