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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

June 22, 2018

A 1 DEALERSHIP Very happy with the whole process I did not feel pressured at all answered all my questions so this why i gave the sales dept A 1 . The service depart More

by zoeydog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Jun 29, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are happy to hear that you have had a great experience with both sales and service. Thanks for the opportunity to continue serving you. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 22, 2018

Lawless is the best! I had a great over all experience at Lawless, the experience was soon good I went back the next month and purchased a second vehicle. We now we have More

by mike.bloch12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pontes, Erik Kirste
June 22, 2018

The Best of the Best !! The title speaks for itself; very professional, smart and extremely courteous. This dealership has an exceptional management team which is obvious More

by rabvet1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwane Killion (Salesman) -------------- *****, Erik Kirste
Jun 29, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review about the dealership. We appreciate the kind words about our staff, and are glad you had a great experience here. We look forward to continuing this quality experience with our service department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 22, 2018

Great Service and Value This dealership is the best in the Boston area. I have purchased four vehicles from the team at Lawless and would recommend it to anyone looking for More

by joev01890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro, Tom Haddad, John Ogles
June 21, 2018

Lawless Service Advisors are outstanding Steve and Frank are outstanding Service Advisors. They are straightforward with repair estimates, and don't try to oversell you repairs that are not n More

by MarkR33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Jun 26, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Mark, Thanks for taking the time to write a review! We are happy to see you had a good experience with the Service Department, and look forward to continuing that great you can expect from us here at Lawless. Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 21, 2018

Everyone at the service desk is very friendly Steve Pedro is the one I deal with every time I come in for service excellent service . The service I receive was excellent . I will continue to b More

by davidwalker396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro, Fred Foster
Jun 26, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

David, Thank you for taking the time to write a review on your experience at Lawless. We appreciate that you will come back for service, and hope we can raise the bar, to a 5-Star experience the next time you are here. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 21, 2018

Great price and straight to the point sales team Overall I had a good experience in the purchasing of my car. The sales team was very attentive and did not waste my time and we were able to get a dea More

by lucho126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The finance manager did a great job working out a miscommunication , Tofik Shurdha
Jun 29, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review of your purchase at Lawless. I am glad you had a positive experience, and thanks for your feedback regarding communication. Moving forward, we will have a better process in place. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 20, 2018

Lawless is a great dealer The service advisors, steve and frank are professional, courteous and speedy The service / parts manager, john is always pleasant and fair Lawless i More

by angeldrummer4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Jun 26, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are happy to hear that we are your dealer of choice! We understand that being courteous and professional is important to every customer, thank you for noticing! Thanks for taking the time to write a review, and we look forward to continuing to work with you. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 19, 2018

Engine light was on the checked it the rotated tires and it went out had gotten a new tire couple weeks ago and it was not worn as much as others simple thing to More

by robin_madden5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Jun 26, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Robin, Thanks for taking the time to write a review about Lawless. We are glad you are happy with our Service Department, and look forward to helping you in the future. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

June 16, 2018

Transit Hi, Even though it took longer then expected for the repairs I appreciated the fact that Lawless was being thorough , the communication made all the d More

by kkennedy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Foster
Jun 21, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Kevin, Thanks for the review. Sorry it took longer than you wanted, but we appreciate your understanding. Reviews like this help us improve, for the next time we service your vehicle. Thanks, Jeff Wray Director of Operations jeffw@lawless.com 781-376-2556

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