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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

July 26, 2018

excellent service desk, outstanding service i called for the recall on my 2016 Ram, appt. were a week or two out, the service desk man suggested an oil change if i needed one and they could do t More

by acetelephone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro, John Ogles, Jeff Wray, Erik Kirste, Ryan Forbes
Jul 31, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for the positive review about our Service Department. We look forward to helping you out whenever you need it. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 26, 2018

Very good costumer service,friendly and professional environment,fast service, I recommended it to a lot of my friends . they exceeded my expectations. Well More

by Looly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
Jul 31, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to write a review. More than anything, we appreciate the personal recommendation. We are happy to hear that Jared exceeded your expectations, and we look forward to continuing this level of excellence when you come in for service. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 25, 2018

Recall The staff were very friendly and helpful. It was first mentioned to me this recall would take approx 30mins. I understand it gets busy but I was the More

by jakki.bilsborough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We thank you for recommending us, but apologize that we didn't completely meet your expectations. Reviews like this help us improve all parts of the dealership, so thank you. If there is anything you would like to discuss, don't hesitate to reach out. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 23, 2018

Great service Great product and service. Ernesto was very professional and helpful in explaining the benefits of the car. I did not feel pressured into buying the c More

by fdnan32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Aguinaga
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We are happy to hear you had such a great visit with Ernesto, and look forward to continuing this when you come in and visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 23, 2018

service was great as are the service personel service was done as was the recall as quick as I was a little late getting there ! Frank & Pedro as always were very helpful & convinced me to wait t More

by chuckdurf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are glad everything worked out, and look forward to helping you again. Glad you enjoyed the coffee! Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 23, 2018

Easy and stress free The service was outstanding, our salesmen (Matt) was nothing but helpful and willing to work with us. He kept us within our budget and was there to He More

by Pyildi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia, Sean Sullivan, Ryan Forbes
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We are glad you had a great experience with Matt, and look forward to helping you with all your future needs in our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 23, 2018

No Hassle Lawless team understood our needs and we were not pressured to purchase the car. There was absolutely no hassle and the team worked with us throughout More

by sheryl_elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Killion
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Sheryl, Thank you for taking the time to write a review. We are glad to hear you had such a great experience during your purchase. We will continue that level of customer service, when you come and see our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 20, 2018

Recall My 2018 Jeep Cherokee Overland was in for a recall less than 5 months after purchasing it. I hope this is not a sign of things to come with this Jeep More

by paulderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro
Jul 27, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Paul, Thanks for the kind review. Rest assured, we will be ready to help with whatever you will need in the future. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 19, 2018

Great staff and very friendly Great staff and pleasure to deal with! I would recommend them to anyone looking to buy and or have their Jeep Serviced. Convenient location too! More

by jl.murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro, John Ogles, Jeff Wray, Erik Kirste
Jul 23, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for the recommendation on our Service Department. We will be here if you need anything done. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

July 19, 2018

Easy trip to get a lease For the most part the trip to Lawless was quick and easy, but there were times when we were sitting around waiting for much longer than anticipated or More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tofik Shurdha
Jul 23, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review on the dealership. We take reviews like this seriously, and appreciate the feedback. This will help us improve our internal process, to make a better experience for everybody. We hope to show you exactly what we are capable of, when you come in and visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

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