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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

August 12, 2018

Routine Oi Change and Tire Rotation Disappointed when I walked in at 6:30 am to be told express lane oil changes did not start until 7:00 am. That was not mentioned on dealer website. So More

by bsocha1212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Aug 14, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. Feedback like this, allows us to streamline internal processes, to make sure this doesn't happen in the future. If there is anything further you wish to discuss, don't hesitate to reach out to me directly. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 09, 2018

Great experience!!! Walked in for service and browsed the new cars while I waited. Found one I really liked a lot. So I walked in the showroom and Jared met me and my dad More

by jcm46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
Aug 14, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review, and we are happy to hear that you bought our first car at Lawless. That can be intimidating, and we are glad you had a great experience with Jared. We look forward to helping you when you come in for Service. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 09, 2018

Good deal Got a great deal meeting all my requirements for my new car. I got a 2018 Jeep Compass latitude and i couldn’t be happier. More

by taylormetta
Recommend Dealer
Yes
Employees Worked With
Amin
Aug 14, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Taylor, Thanks for taking the time to write a review. Congratulations on the new Jeep! We look forward to helping you out when you come in for service. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Glad I’m back with Lawless So after my second grand Cherokee, I defected to a Ford dealership. Thank goodness I am back. Lawless Chrysler Jeep is an excellent dealership. The More

by kareng6583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Murray
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review, and welcome back to the Jeep Family! We are happy to hear you came back, gave us a chance, and had a great experience. We look forward to providing the same experience, when you come in to see our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Glad we found Lawless I'm so glad we decided to drop in to Lawless for a visit during our car search. I really hadn't thought of getting a Jeep but had already checked out More

by aebolognese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for reviewing your purchase experience here at the dealership. We greatly appreciate the personal recommendation, and are glad you found what you were looking for. We look forward to working with you for all your Service needs as well. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Amazing! Everyone at Lawless is very helpful and they definitley our you first. Tofik was very kind and helpful. Will absolutely recommend him to friends and f More

by fallon.soye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tofik Shurdha
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We greatly appreciate the personal recommendation to family and friends, thank you for the kind review. Your friends and family can expect the same experience, in sales and in our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Cylinder 3 misfire Had cyl 3 misfire . Previous plugs & coils done . They diag problem rocker arms & took care of problem . I was without vehicle for a week but the ove More

by jcomeiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for coming to the dealership for service, and writing a review. You can continue to rely on our Service Department to fix your car. We are here if you need us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

First time buyer My experience at Lawless exceeded any and all expectations I had walking in! Amin made the whole process comfortable and no stress. He was very knowle More

by elenadigiulio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Alchalabi, Stephen Chiavelli
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We understand the value of a personal recommendation, thank you for that. As a first time buyer, we are happy to hear you had such a wonderful experience with us. You can expect the same customer experience when you come in to see our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Broke down in Boston I had been dealing with Andy Mackillop, Ryan Forbes and then Matt Saia,I have to say i had good interaction with all, But Matt was the actual salesman More

by ldukette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mackolips, Matt Saia, Ryan Forbes
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review about your experience with Lawless. I am glad we were able to help you out. All the best, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

August 06, 2018

Fast Simple and honest service. I was nervous buying a car but Matt walked me through everything and made me feel like we were buying the car together. We test drove a few different More

by Mike C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia
Aug 08, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review, we appreciate the kind words. We are happy to hear that you found the car you were looking for, and Matt was able to help. We look forward to working together, when you come in for service. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

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