
Lawless Chrysler Dodge Jeep Ram
Woburn, MA

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Tofik was great to work with as he was very professional throughout the entire process. This was my first time purchasing a car and he was a huge help by was great to work with as he was very professional throughout the entire process. This was my first time purchasing a car and he was a huge help by providing me all the necessary information to make the process go smooth. More
Great service - as always with the service department. I recommended getting regular oil changes done here. The team tracks your service history, always upfront about wait time with the service department. I recommended getting regular oil changes done here. The team tracks your service history, always upfront about wait times, and don't pressure you to get any work done that isn't needed. More
Service center was terrific The service department was great and addressed our needs as promised. The were very efficient and respectful of my time and what work was needed. It The service department was great and addressed our needs as promised. The were very efficient and respectful of my time and what work was needed. It was my first visit -- will definitely go back. More
Brakes done I had my brakes done, the mechanic took the time to explain to me what needed to be done, and also told me about anything else that should be done to I had my brakes done, the mechanic took the time to explain to me what needed to be done, and also told me about anything else that should be done to keep my car safe and running well More
Jason provided excellent customer service Jason worked with me in quickly closing a deal. I had very limited time. He took care of all the necessary paperwork, as well and working with the man Jason worked with me in quickly closing a deal. I had very limited time. He took care of all the necessary paperwork, as well and working with the manager in getting me the right price. I did not have to break a sweat and drove away in a nice Jeep Wrangler. More
Thomas K Brought my jeep in on schedule day of service,I I thought I had a problem with the front end suspension turned out not to be the case . Lawless went Brought my jeep in on schedule day of service,I I thought I had a problem with the front end suspension turned out not to be the case . Lawless went through the vehicle and found that the rear shocks we’re no good and replaced them, very satisfied with the service and everything was covered under the warranty even better. More
Frank Mutz was very helpful in explaining everything -Thanks Everything seems OK - The service was as Frank explained and on schedule .Thank Frank again for me, 8 more words is a stretch but here we go Everything seems OK - The service was as Frank explained and on schedule .Thank Frank again for me, 8 more words is a stretch but here we go More
Excellent Service and Attention I arrived mid day to have an oil change for my Jeep last week. It was suppose to be a little bit of a wait and Steve Pedro, the service advisor, aske I arrived mid day to have an oil change for my Jeep last week. It was suppose to be a little bit of a wait and Steve Pedro, the service advisor, asked me to wait in the newly updated room off the service area.To my surprise, the service was completed in record time after being told it may take a little more time than usual due to the number of vehicles waiting for an oil change at that time. Thank you for taking such great care of me after 20 years of being a customer at your dealership. I would never go anywhere else! More
Oil Change and Alignment Since purchasing my jeep Cherokee , I’ve only ever brought it to Lawless for service. I’ve Never a problem, and there’s never been an issue. I’ve eve Since purchasing my jeep Cherokee , I’ve only ever brought it to Lawless for service. I’ve Never a problem, and there’s never been an issue. I’ve even had to use the drop box and leave it overnight. Quick and reliable. More
Water Leak Have had the leased Grand Cherokee for about a month and the Sunroof allowed rain water to enter the drains but not exit the car. Car was taken in for Have had the leased Grand Cherokee for about a month and the Sunroof allowed rain water to enter the drains but not exit the car. Car was taken in for repair immediately but the work was not completed during that day and a loaner had to be provided. Appreciated the loaner but wish the work was completed in the day it was dropped off. More