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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.5
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

October 15, 2018

Great service - as always with the service department. I recommended getting regular oil changes done here. The team tracks your service history, always upfront about wait time More

by jackie.j.pilkington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Jackie, Thanks for the review on our Service Department. We greatly appreciate the personal recommendation, and look forward to helping you in the future. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 15, 2018

Service center was terrific The service department was great and addressed our needs as promised. The were very efficient and respectful of my time and what work was needed. It More

by jl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are happy to hear that everything worked out well, and we have gained another repeat customer. We look forward to helping you with your car whenever you need it. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 15, 2018

Brakes done I had my brakes done, the mechanic took the time to explain to me what needed to be done, and also told me about anything else that should be done to More

by Koehlercckkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McDermott , Frank Mutz, Steve Pedro
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review about service at the dealership. Whenever you need help, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 13, 2018

Jason provided excellent customer service Jason worked with me in quickly closing a deal. I had very limited time. He took care of all the necessary paperwork, as well and working with the man More

by dneogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Owens
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are happy to hear that Jason did such a great job helping you into your new Wrangler. We look forward to helping you again, in either Sales or Service. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

Oct 19, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are happy to hear that you had such a great experience with Jason, and are enjoying your new car. We look forward to continuing to work with you when you visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 12, 2018

Thomas K Brought my jeep in on schedule day of service,I I thought I had a problem with the front end suspension turned out not to be the case . Lawless went More

by twk310
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro, Mike Pontes
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thomas, Thanks for taking the time to write a review. I am glad everything worked out for you, and your problems were under warranty. If you need any help with anything in the future, don't hesitate to call us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 11, 2018

Frank Mutz was very helpful in explaining everything -Thanks Everything seems OK - The service was as Frank explained and on schedule .Thank Frank again for me, 8 more words is a stretch but here we go More

by gymmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
October 10, 2018

Excellent Service and Attention I arrived mid day to have an oil change for my Jeep last week. It was suppose to be a little bit of a wait and Steve Pedro, the service advisor, aske More

by joev01890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro
Oct 12, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

"I would never go anywhere else!" We love to hear that. Thank you for the kind review, and thank you for your continued business over 20 years. We look forward to helping you out for the next 20. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 10, 2018

Oil Change and Alignment Since purchasing my jeep Cherokee , I’ve only ever brought it to Lawless for service. I’ve Never a problem, and there’s never been an issue. I’ve eve More

by Kevin N 1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro
Oct 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for the kind review, and continued business. Whenever you need help, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 09, 2018

Water Leak Have had the leased Grand Cherokee for about a month and the Sunroof allowed rain water to enter the drains but not exit the car. Car was taken in for More

by coconnell0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pedro
Oct 12, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are sorry about the trouble with the car. We greatly appreciate your flexibility, while we took the time to fix the problem. Don't hesitate to reach out if there is anything else we can do. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

October 08, 2018

Bought Compass Jason Owens!!! Rockstar!!! Best buying experience ever!!! And we’ve already had 2 other great buying experiences there! He was so wonderful...he kept More

by hdiegisser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Owens
Oct 12, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for your glowing review of the entire dealership. We thank you for the repeat business, and look forward to working with you in the future. When you need anything for Sales or Service, we are happy to help. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

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