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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

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867 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 867 reviews

November 15, 2018

Quick and Easy! I've come in for service to this location several times now and always have a great experience. The waiting room is cozy, and if you have to wait a wh More

by listen2thebeatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 20, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you for writing the review, but more importantly, your continued business. We are happy to hear that you have had such a great experience with our Service Department, and have come back multiple times. We look forward to helping you again on your next visit. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 15, 2018

Quick Oil Change Dealt with David in service, he was great. Helpful, friendly and in a good mood. That always makes the experience that much better. Helped also givin More

by mpkenne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Nov 20, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are happy that you had such a great experience when you came in to visit our Service Department. You can expect the same, and we look forward to working with you, on your next visit. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 15, 2018

Amazing work! Antonio went above and beyond when he discovered that the part I needed to replace in my Prius was no longer manufactured by Toyota. Instead, he found More

by Rebecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Attardo
Nov 20, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Rebecca, Thanks for writing a review on your recent visit to our Service Department. Next time you need help, you know where to find us. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 15, 2018

Outstanding Service!!! Everyone that was helping me was above outstanding!!! Very professional, kind and knowledgeable. overall a great team and I will Always use this serv More

by mamarobes7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve was his name, not sure of his last name and Chris was the mechanic , Steve Pedro
Nov 20, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are excited that we have gained another happy customer, and look forward to working with you on your next visit. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 15, 2018

Great salesman I would definitely recommend going to lawless jeep for nothing else but dealing with Jason Owens the salesman. He took great care of us and gave us e More

by chrisjenke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Owens
Nov 20, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are happy to hear that Jason took such good care of you. We look forward to working with you in the future, when you come in and visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 13, 2018

Always too busy, long waits, BUT staff is amazing! Always too busy and very long wait time for simple repair. Although 99 percent of the staff their are just amazing. They are all down to earth and I a More

by aprifti01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro, Matt Saia, Jeff Wray, Ryan Forbes
Nov 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review on your experience with our Service Department. Sometimes, the Technicians can get busy, and there can be a bit of a wait. We appreciate your understanding, and are working on streamlining this. On the other hand, we are happy to hear that you think our staff are so great. We look forward to working with you during your next visit. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 13, 2018

Service work Came in for service for heat issue. Service was scheduled quickly, work done efficiently, service coordinator Frank Mutz, walked me thru everything, More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz
Nov 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Mike, Thanks for taking the time to write a review. We are happy to hear that your work was done quickly, and Frank kept you updated on the progress. You can expect the same quality work, the next time you come and visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 13, 2018

Excellent and timely service My vehicle serviced in a timely manner and I had a nice area to lounge in while waiting for my car to be serviced. Everyone was upbeat, kind and knowl More

by joijoi36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Nov 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for the review. We will continue the outstanding work, and look forward to your next visit. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 13, 2018

Room for Improvement Generally and overall, the service department has been adequate and fair. Unlike luxury car brands, they do not offer loaner cars and you must rent a More

by Moparcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mutz, Steve Pedro
Nov 16, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

Thank you very much for the feedback, this allows us to find areas where we need to improve. We will take this information, and put it to good use. If there is anything you wish to discuss further, don't hesitate to reach out. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

November 12, 2018

Simple and fair I didn't want to spend a ton of time or be given any run around. Everyone I met with, from the salesperson (Dwane), to manager, to finance person ack More

by ak
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwane Killion
Nov 14, 2018 -

Lawless Chrysler Dodge Jeep Ram responded

We are happy to hear that sales, management and finance all delivered on your expectations. We thank you for your business, and look forward to helping you out when you visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

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