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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.7
866 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 866 reviews

May 24, 2019

Great Experience! I had a great experience...Junior was helpful, kind, and friendly he also took the time to hear my requests. I feel like we had a very fair negotiatio More

by debmwelch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior DeSouza
May 28, 2019 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review, and thanks for the kind words. I am happy to hear that Junior helped throughout the whole purchase process. We appreciate the personal referral as well. We look forward to working with you in the future, when you come in and visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

May 21, 2019

I knew what I wanted - they made it easy! Thanks to the team at Lawless, I'm now on my third Jeep! Five years ago I moved from a Wrangler to a Grand Cherokee, but decided I missed being toples More

by Tom C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Alchalabi, Ryan Forbes
May 22, 2019 -

Lawless Chrysler Dodge Jeep Ram responded

Tom, Thanks for taking the time to write a review. We are happy to hear that the entire process went smoothly for you, and appreciate the kind review. We look forward to working with you in the future, when you visit our Service Department. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

May 17, 2019

Joe Murray is the best!!!!! I have purchased my last six cars from Lawless. I was referred to Joe Murray and he was fabulous! He was very knowledgeable about the cars I was loo More

by JeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris (can't remember his last name). HUGE help setting up the menus/screens., Frank Mutz, Steve Pedro, Joe Murray
May 22, 2019 -

Lawless Chrysler Dodge Jeep Ram responded

Thanks for taking the time to write a review. We are happy to hear that you had such a great experience with Joe, and we greatly appreciated your continued business. We look forward to helping you during your next visit, when you come in to have your cars serviced. Thanks, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com

May 17, 2019

Took way too long to repair. My 2019 Jeep was there for a whole week. Took them long time to diagnosis the issue then they had no parts in stock to fix it. Had to overnight them. More

by keileyge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David-Service(Do not know his last name) Very professional!, Steve Pedro
May 16, 2019

Delay with a Deductable Car had cylinder problem. Thought it would be fully covered by powertrain warranty or extended warranty purchased when car was bought...but it still More

by XXXXXXXX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know who worked with this service appt
May 07, 2019

Great experience Very smooth experience in leasing my new car. Paperwork process was pretty time consuming, but understandably. Everyone throughout the process was hel More

by kmp2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amani Wilson
April 26, 2019

Bait and switch Mopar sent me a coupon for an oil change. I care to your shop to use to but you don’t take it. I think that is a bit of bait and switch. Also wait t More

by khil22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t recall
April 23, 2019

It was fine I went for the no appointment oil change. It took a while to get the service done, but it is first come first served. The gentleman at the service de More

by petsitter95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service desk. Not sure of his name.
April 18, 2019

Decent deal on a Moab jeep, but a pain in the butt I searched online and found the jeep i wanted. It was across the state line in Mass, but only 20 minute away. These clowns could not figure out how to More

by NHjeepbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No one
April 18, 2019

Don’t ever go there or call I spoke to Ryan Forbes for a car it was supposed to be upfront drive 2 hours to know that the car doesn’t even exist. What a shame they suck real badl More

by Plover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Forbes
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