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Lavery Automotive
Alliance, OH
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I went to Lavery to look at a used Escalade. Todd came out to assist my husband and I and was very helpful. I spent the afternoon there looking at SUV's and the new Buick Lacrosse. He was very patient w out to assist my husband and I and was very helpful. I spent the afternoon there looking at SUV's and the new Buick Lacrosse. He was very patient with me. I decided on the new 2010 Lacrosse after driving it. The funny thing was I had no intention on buying a car, I thought used SUV. When it was all said and done, because of his patience I am driving a car I love. So happy I bought the brand new Buick. The GM deal at 3.9 was also a great incentive for me. More
Craig was an excellent sales man to work with. He has broken the stereotype of so many "salesman" out there. We felt he was truely working in our best interest and not of his own agenda. We told him init broken the stereotype of so many "salesman" out there. We felt he was truely working in our best interest and not of his own agenda. We told him initially we were just looking around and in a few monthes would be ready to buy. He was great about checking in with us and not trying to pressure us into a sale. If he was unsure of a question he made sure to get the answer for us. We would highly recommend Craig and all the staff at Laverys to anyone looking for a great car buying experience. The service dept is also very prompt, courteous and knowledgeable. More
Mr. Bollman was very knowledgable and helpful. He responded promptly and accurately to my various e-mail questions, and was very patient as I took a long time to come to a decision on the features I responded promptly and accurately to my various e-mail questions, and was very patient as I took a long time to come to a decision on the features I wanted to order for my 2010 Equinox. I have been a satisfied customer of this dealership for 28 years. Their service department is excellent, and the quality of workmanship is first rate. More
Mr. Vicars did a great job selling us the used Chevy Malibu. He was understanding and knowledgable of the vehicle, and offered us the best financing that was availble. I 'm now sending all my friends to Malibu. He was understanding and knowledgable of the vehicle, and offered us the best financing that was availble. I 'm now sending all my friends to Lavery's and especially to Mr.Vicars. What we liked about dealing most with Mr.Vicars was his great sales manners ...not pushy and not crowding you, he let us walk around without being overly pushy. More
My husband and I stopped into the dealership to look for a 2500HD diesel truck. We knew that since it was the end of the model year that finding this type of vehicle may be a challenge but we had no idea h a 2500HD diesel truck. We knew that since it was the end of the model year that finding this type of vehicle may be a challenge but we had no idea how challenging. Todd searched for our truck for two weeks, in no less than four other states until he finally secured our vehicle in Michigan. Todd went above and beyond by communicating his findings with us even on his days off. The final truck did not have some of the options that we wanted but once again Todd came through and had the options installed on the truck prior to the day of pickup and we LOVE the final product! My husband and I could not have been more impressed with Todd's persistence and willingness to to whatever it took to make us happy. We enjoyed doing business with Todd and Lavery's and will most definately refer all of our friends and family in the future. More
We have bought 6 cars from Gregg Ganni. In 2006, we moved to Chicago for a job opportunity. We needed to get another used car for our daughter, Melissa. Greg found her a great used car in 2003 and no moved to Chicago for a job opportunity. We needed to get another used car for our daughter, Melissa. Greg found her a great used car in 2003 and now it is time for another car. I would never buy a used car in chicago because we don't trust anyone. We called Greg and in a week and a half he found a beautiful 2009 Saturn Vue. He had a video made to show Melissa because of our miles. We drove in and everything was perfect. The service, the professionalism is way above and beyond anything you could ever imagine. Greg isn't our salesman, he is our family. He treated us as family. The old fashion way of doing business which is very rare in this "Big Business" country. All I can say is that Greg is a great asset to this dealership. I feel very fortunate to have worked with him. More
I must say that the customer service was awesome...Everyone i met was friendly and Greg is a piece of work...I said work...Greg was up-front with everything from price, to warranty...he gave awesome...Everyone i met was friendly and Greg is a piece of work...I said work...Greg was up-front with everything from price, to warranty...he gave me the best numbers on both a lease and a buy...and the bottom line is he gave me the best price in town...and the nicest looking truck too!!! Greg is definitely good people...and i hate car dealerships...Thanks Greg More
This was the easiest purchase of a car I have been involved with. It was quick and painless. Mark and Lavery Automotive were professional, helpful and courteous. I would recommend them. I found the involved with. It was quick and painless. Mark and Lavery Automotive were professional, helpful and courteous. I would recommend them. I found the car over the internet. I sent an Email after hours. Mark called promtly the next morning to further describe the Buick Enclave and ask if I had any other questions. The online description of the vehicle was extremely detailed with an abundance of pictures of the interior and the exterior. he told me what he needed as far as information on my trade and I sent same along with pictures. We negotiated over on phone came to an agreement. he took care of financing, beating my credit union's rate. The car was ready for pick up when we arrived and was exactly as described. We left with the car in about an hour. More
Excellent experience! Sales person was very experienced and cooperation without being "pushy". Questions were answered truthly and promptly, there was excellent value and extraordinary vehicle preparation and cooperation without being "pushy". Questions were answered truthly and promptly, there was excellent value and extraordinary vehicle preparation. Definitely customer oriented. Will and have recommended the dealership to others. More
I needed to get out from under an SUV I currently owned and had heard from a relative that Salesman Jeff Day was very friendly and had taken good care of her and her husband in various car purchases in th and had heard from a relative that Salesman Jeff Day was very friendly and had taken good care of her and her husband in various car purchases in the past. I contacted Jeff Day and told him what I was looking for and within just a day, he found a used auto for me and made everything so easy, we did most of the business over the phone! I live an hour away so that was very important. Jeff is such a pleasant and friendly person. Very helpful and mindful of what I wanted in a used auto. Also, I was able to get a better trade-in for my vehicle than what I anticipated, which made the deal even better! The next time I need a new car, I'm calling Jeff Day at Lavery Chevrolet. More