Lavery Automotive
Alliance, OH
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The salesman, Greg Ganni, did an excellent job locating the vehicle we were interested in for our daughter and helped us with great financing. The service was friendly, very low pressure which I liked, an the vehicle we were interested in for our daughter and helped us with great financing. The service was friendly, very low pressure which I liked, and fast. Our daughter is thrilled with her new G6 and so are we! We'll definitely go back to Greg Ganni at Lavery Chevrolet for our next car! More
Every time that I come to town, I generally rent a car from Lavery's. On most occasions, I deal with Chad Sponseller. Chad excels in customer service! He is very professional and courteous, he goes above from Lavery's. On most occasions, I deal with Chad Sponseller. Chad excels in customer service! He is very professional and courteous, he goes above and beyond to ensure that the customer is well taken care of and happy. Kudos to Chad for making my visit to Lavery's easy and simple, nothing at all like dealing with the rental car places at the airports! The only thing that I would suggest is posting the pricing information along with the different size cars available. It gives the customer more of an idea of what they want to spend and saves time on the phone when speaking to one of the rental department reps. More
Mark and Andy were very responsive and attentive to my needs from the beginning. They changed their schedules to fit mine and made the whole car buying experience a great one. They also helped my wife w needs from the beginning. They changed their schedules to fit mine and made the whole car buying experience a great one. They also helped my wife with some technical aspects of the vehicle after the sale. I will call them FIRST the next time I need to buy a vehicle, even though their dealership is 150 miles from my hometown. Thanks for everything! Mike Petros Columbus, Ohio More
Dealing with Lavery's was the the best thing I could have done when I had my eye on a 2010 Chevy Avalanche! The truck was located at another dealer in Akron, but it took them no time at all to locate it and done when I had my eye on a 2010 Chevy Avalanche! The truck was located at another dealer in Akron, but it took them no time at all to locate it and drive it down to Alliance for me. The day I purchased the truck, Todd thoroughly went through EVERY detail of the truck with me and made sure I understood everything he was explaining to me. Alot of dealerships don't do that! I was grateful that both Todd and Paul took their time with me to make sure everything was perfect with my purchase! If you're looking for a car, you MUST check out Lavery's; you will not be disappointed! More
Our auto buying experience with Mark was VERY GOOD... He answered our questions and we felt we were treated fairly....Mark made the extra effort to handle the Florida transfer for us....WE DEFINITLEY WILL R answered our questions and we felt we were treated fairly....Mark made the extra effort to handle the Florida transfer for us....WE DEFINITLEY WILL RECOMMEND HIM TO OUR FRIENDS.... THANK YOU VERY MUCH..... Harold AND Jan Cranston More
Mark Eberling was a great person to work with. I enjoyed the overall process of getting a new vehicle because of his friendliness and attentiveness. We got a new 2010 chevy traverse, I love our new vehicle the overall process of getting a new vehicle because of his friendliness and attentiveness. We got a new 2010 chevy traverse, I love our new vehicle and are excited to drive it. Mark and the rest of the staff were quick to answer our questions and make sure we were well taken care of. I would recommend this dealership to anybody who wants a great experience not only in buying a great car, but also in getting treated like the way they expect. More
I have always hated going into a Car Dealership! I always felt like I got the "run around", never got straight answers, and always felt intimidated and not really welcome. I just want to say, this was tot felt like I got the "run around", never got straight answers, and always felt intimidated and not really welcome. I just want to say, this was totally the opposite! I have never in my life (and I am 48!)been treated like such royalty! It was an absolute wonderful feeling working with Greg my salesman! He took me step by step through the entire process of buying my new car. After going through all the paperwork, he even took me out and sat down with me and went over every possible button there was - the info, the Onstar, phone, radio, seat levers, wipers -- you name it he went over it! After going over everything he then said -"ok lets go to the gas station - you're not leaving without a full tank!" I was in total amazement and could not quit smiling! I was so nervous about buying a new car and he made it so simple! When I went to leave he said, "Now who are you going to call whenever you have a question, or problem???? You call me...!! I have told everyone I work with and know about my experience, and just keep replaying that day! It was the most wonderful feeling, like I was really cared about and being taken care of. And, I won't be nervous to go in for my services! I will remember that day for a very long time! More
Traded in my 2001 Corvette for a 2009. I live in Denver, CO, almost 1500 miles from dealership, but they made the transaction easy. The car was delivered safely and was just as it was described. Both Andy CO, almost 1500 miles from dealership, but they made the transaction easy. The car was delivered safely and was just as it was described. Both Andy and Larry were friendly and helpful, overall good purchase. More
I went to Lavery to look at a used Escalade. Todd came out to assist my husband and I and was very helpful. I spent the afternoon there looking at SUV's and the new Buick Lacrosse. He was very patient w out to assist my husband and I and was very helpful. I spent the afternoon there looking at SUV's and the new Buick Lacrosse. He was very patient with me. I decided on the new 2010 Lacrosse after driving it. The funny thing was I had no intention on buying a car, I thought used SUV. When it was all said and done, because of his patience I am driving a car I love. So happy I bought the brand new Buick. The GM deal at 3.9 was also a great incentive for me. More
Craig was an excellent sales man to work with. He has broken the stereotype of so many "salesman" out there. We felt he was truely working in our best interest and not of his own agenda. We told him init broken the stereotype of so many "salesman" out there. We felt he was truely working in our best interest and not of his own agenda. We told him initially we were just looking around and in a few monthes would be ready to buy. He was great about checking in with us and not trying to pressure us into a sale. If he was unsure of a question he made sure to get the answer for us. We would highly recommend Craig and all the staff at Laverys to anyone looking for a great car buying experience. The service dept is also very prompt, courteous and knowledgeable. More