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Lavery Automotive
Alliance, OH
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For the past 3 months, I've shopped around for a new vehilce and the Buick LaCrosse CXL was at the top of my list. After being rebuffed by the local Buick dealership here in NJ and by the dealerships f vehilce and the Buick LaCrosse CXL was at the top of my list. After being rebuffed by the local Buick dealership here in NJ and by the dealerships for all the other cars I had on my list, I decided to search outside of NJ to attempt to find what I was looking for. My search led me to Lavery Automotive because Lavery had the car I wanted in the color I wanted with the trim I wanted for a price I couldn't believe. Thinking this was all too good to be true, I apprehensively called Lavery and ended up in the hands of Todd Bollman. Over the next two weeks, Todd and I worked out all the details of a potential sale over the phone and Todd was able to work out the deal deemed impossible by every other dealership I visited. I still felt apprehensive about driving all the way to Ohio to get to a dealership that would attempt to bait-and-switch me or present me with numbers much higher than what had already been discussed. Todd called me from home after he got off work to re-assure me that he wasnt just trying to sell me a car, but rather build a relationship for the future. The next day, I arrived at Lavery in Alliance, OH and everything was exactly as Todd said. The car was gorgeous and the deal was ready to be signed. Todd and Becky Labate explained every detail of the deal and the car and were as friendly as old family friends. However, my car insurance was the only party not onboard. Todd and I sat at his desk for 4 hours on our phones to finally get me covered and get the deal sealed. I was able to drive home to NJ that night with my 2010 Buick LaCrosse CXL thanks to the diligence, patience, and hard work of the staff at Lavery. Todd and had done what he set out to do, not only sell a car but build a relationship for the future. With that, I became a member of the Lavery Automotive family and Todd ensured that my next purchase would be delivered to my doorstep! More
I recommend this dealership because the employees are patient, honest people who genuinely want to see you get the car you're looking for. The employees are friendly and do not heavily push you on purch patient, honest people who genuinely want to see you get the car you're looking for. The employees are friendly and do not heavily push you on purchasing like most dealerships. Negotiable on pricing. They detailed my car beautifully. Highly recommended. More
The reason I have rated this so high is the fact that we went quite a few different places but nobody treated us as well as Laverly Automotive. Andy Hagan worked hard to make us comfortable with our choice went quite a few different places but nobody treated us as well as Laverly Automotive. Andy Hagan worked hard to make us comfortable with our choice of vehicle. We researched every Chevy and Gmc pickup truck in our price range within a 500 mile radius on the internet. We started weeks and weeks ago. We kept coming back to this one vehicle. Thanks to Andy and Laverly Automotive we are now the proud owners of a 1999 Chevy Silverado truck that is immaculate! We will certainly be telling our friends about the integrity and helpfulness of this company. More
Lavery Automotive was by far the most professional dealer organization that I have worked with. The entire experience (from initial phone call to vehicle transfer) was fast, efficient and very personable. organization that I have worked with. The entire experience (from initial phone call to vehicle transfer) was fast, efficient and very personable. I am also extremely happy with the final price-- Lavery Automotive offered the most competitive price of any dealer within a 300 mile radius. I plan on returning to Lavery for all future vehicle needs. More
When I had an accident in August, I was fortunate to have a family friend who sent me to Mike Luke at Lavery Automotive. He turned a traumatic experience into a very pleasant one by arranging for a rental c a family friend who sent me to Mike Luke at Lavery Automotive. He turned a traumatic experience into a very pleasant one by arranging for a rental car in the midst of Hall of Fame weekend, working with my insurance adjuster to minimize any problems, and returning my 2010 Buick LaCrosse looking like new. A couple weeks ago, Mike once again provided wonderful service when I again needed body work on my car. Friendly, courteous, and attuned to customer needs, he and his staff make working with Lavery's body shop and service department a real pleasure. Thank you! More
I was interested in getting a new car that provided better gas mileage. I have always returned to lavery's for my new cars. Greg Gani, I feel is one of the best in sales. I have bought a total of 6 better gas mileage. I have always returned to lavery's for my new cars. Greg Gani, I feel is one of the best in sales. I have bought a total of 6 new cars off of him over the years, and he is one person I will always return to when I am interested in a new car, for he listens to the needs of his customers. When I walk into Lavery's the show room environment is clean, and I am greeted by other friendly staff willing and able to assist me. My overall experience with Lavery's is wonderful. More
I was an out-of-state buyer and I found the perfect used car and the best deal via the internet sales department at Lavery Chevy. Mark Eberling made the process easy and was very accomodating. Mark was ver car and the best deal via the internet sales department at Lavery Chevy. Mark Eberling made the process easy and was very accomodating. Mark was very responsive when I requested additional pictures of the vehicle. Becky was also very efficient in processing all the paperwork. I placed a deposit on the vehicle for a few days to hold it until I could take delivery. Once I arrived, I was able to test drive the vehicle and inspect it before I completed the purchase. The vehicle was exactly as they had presented it. They stand behind their dealership as well as their sales and service. No need to worry about purchasing a car without physically seeing it from these guys! More
Found their advertising on autotrader.com I did the Found their advertising on autotrader.com I did the whole transaction by phone/internet, then wired the money, then drove to collect my car. It was Found their advertising on autotrader.com I did the whole transaction by phone/internet, then wired the money, then drove to collect my car. It was all on trust and they were absolutely trustworthy. Everything was as they promised with no surprises. More
My friend recommended Jeff Day and I was so pleased she did. Jeff was great to work with, very friendly. He found me what kind of vehicle I wanted and got it in very fast. I plan to recommend Jeff and L did. Jeff was great to work with, very friendly. He found me what kind of vehicle I wanted and got it in very fast. I plan to recommend Jeff and Lavery to my friends that are looking for a vehicle. I look forward to dealing with Lavery for my new SUV's needs. More
It was a pleasure for my wife and I wo work with Lavery's dealership. The complete staff we professional and know the product line very well. There was no high pressure tactics used and we felt confident t dealership. The complete staff we professional and know the product line very well. There was no high pressure tactics used and we felt confident that the staff was more concerned as to what was best for us. This is my first return to a US automaker in over 20 years. I have been a BMW owner for many years therefore the sell was not an easy one. I trust Lavery and have already witnessed excellent follow up. If my Buick turns out to be as good as I expect, without question my next auto stop will be Lavery's. GM should be very proud to have this dealership representing their products. The staff believe in the product line and work with the customer to achieve true satisfaction. More