Lavery Automotive
Alliance, OH
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I was in a position that I needed all the help I could get as a single woman buyer. It is the first time purchasing a used vehicle and could not believe the no hassle approach at the Lavery Chevy dealersh get as a single woman buyer. It is the first time purchasing a used vehicle and could not believe the no hassle approach at the Lavery Chevy dealership. Prior to going to Lavery Chevy I had already been at another dealership. There is no comparison to what Lavery's could do and did do for me. The salesman, Todd Bollman was awesome along with the work of Jim Teal and their finance gal. They are a great team and I know that from now on, with the huge selection of vehicles that they carry and their caring team I will never shop anywhere else for a used or new vehicle. Thanks to all of you for helping me out. Kathleen More
Mark Eberling is a true professional providing geat customer service and a fantastic car bing experience made easy! I apprecate the confidence in Mark and Lavery that I wll receive teh best price on customer service and a fantastic car bing experience made easy! I apprecate the confidence in Mark and Lavery that I wll receive teh best price on the vehicle and a fair trade in allownace. Thanks You Mark! More
We would like to thank todd and the staff at lavery who helped us get into a new GMC Sierra truck. We never thought everything would go so quick. Todd worked really hard to get us into our truck. I think h helped us get into a new GMC Sierra truck. We never thought everything would go so quick. Todd worked really hard to get us into our truck. I think he even came in on his day off. Not to many would do that. We are really enjoying our new truck. We would recommend lavery chevrolet. Thanks Again todd! Scott and Stefanie Johnson More
excellent buying experience! bought from out of state and the buying process was smooth and quick. would reccommend to anyone! friendly, knowledgeable personnel to deal with. personable, quick response and the buying process was smooth and quick. would reccommend to anyone! friendly, knowledgeable personnel to deal with. personable, quick response to any questions. would definitely return to Lavery for another transaction. More
Fantastic Car Buying Experience. I was looking to purchase a pickup truck. I searched EBAY, autotrader, and cars.com and happen to come across a 2007 Chevy Silverado Crew Cab located at Lavery Chevr purchase a pickup truck. I searched EBAY, autotrader, and cars.com and happen to come across a 2007 Chevy Silverado Crew Cab located at Lavery Chevrolet in Alliance Ohio that was very reasonably priced. My internet point of contact was Mr. Mark Eberling. I live 700 miles away in Huntsville Alabama and asked Mark to go over the vehicle top to bottom and provide me an overall condition of the vehicle. Within a short period of time, Mark had done just that and provided me additional pictures of a miscellaneous rock chip and small scratch that were barely visible to the average person. Mark realized I lived out of town and went well beyond what was expected of him and provided this additional level of detail that I have not experienced before. I decided to go ahead and purchase the truck on a Tuesday and informed Mark of my travel plans and placed a small deposit to hold the vehicle. On Saturday, I flew into the Canton/Akron airport where I was promptly picked up and greeted by Mark himself. He had also brought the truck which had been detailed and exceeded my expectations for a 4 year old vehicle. It looked brand new. The drive from the airport back to the dealership was pleasant and provided me an opportunity to test drive the vehicle as well to get to know my salesman, Mark Eberling . Mark was very professional, honest, courteous and personable which is a refreshing change from the big city dealerships. Once we arrived at the dealership, it was closing time, but everyone remained until the last customer left the building. Becky in finance department was also a pleasure to do business with and was extremely helpful. In a short amount of time the paperwork was complete and I was on the road with my new purchase heading home. This is where this dealership really stood out, I encountered a problem with the brakes on the way home. I took the vehicle to a local dealership and had the necessary repairs made. Mark informed me that the Lavery Chevrolet had graciously agreed that they would assist in paying for the repairs. As a collector of cars, boats, and motorcycles I have made quite a few purchases over the years and this dealership really stands out. I would highly recommend Lavery Chevrolet. If you do decide to purchase from Lavery Chevrolet ask for MARK EBERLING. You will not regret it. More
This is our second time using Craig Vicars and Lavery for purchasing a vehicle. Craig knew what kind of vehicle we were looking for and what we wanted to spend. So when the perfect match came in he called us purchasing a vehicle. Craig knew what kind of vehicle we were looking for and what we wanted to spend. So when the perfect match came in he called us up and we had it in our driveway within less than a week! He was able to give us the history of the vehicle since he knew the previous owners. Lavery's and Craig have been very professional with us and has taken very good care of us. We will definitely use them again in the future. More
I have looked all around at different dealers and private owners and could never find a car I could aford or liked. Until I came to Lavery. Everyone was so kind to me and Andy Hagan was so helpful. He found owners and could never find a car I could aford or liked. Until I came to Lavery. Everyone was so kind to me and Andy Hagan was so helpful. He found me the perfect car just right for me and one in my price range. He did everything he could to help and know I am the proud owner of a great car. More
I was given what I wanted because I had spoken with Jeff Day for some time about what I was looking for. I had explored the chevy website and looked at the options and model I had in mind, Jeff made my car Day for some time about what I was looking for. I had explored the chevy website and looked at the options and model I had in mind, Jeff made my car buying experieance a great one. I am happy with 2011 Camaro and would reccomend Jeff to all my family and friends. More
Our experience was top-notch! We were treated with extreme professionalism from the minute we walked in the door. Our financial and automotive needs were listened to and both Bill and Todd made sure extreme professionalism from the minute we walked in the door. Our financial and automotive needs were listened to and both Bill and Todd made sure they met those needs. We never felt pressured, ever! We were shown cars that were right in the budget and within 30 minutes found the car we ended up purchasing! Genuine people with a true concern for the customer. Without a doubt we will return to Lavery for future cars and will definitely recommend the dealership to others. Mark and Laurie More
For the past 3 months, I've shopped around for a new vehilce and the Buick LaCrosse CXL was at the top of my list. After being rebuffed by the local Buick dealership here in NJ and by the dealerships f vehilce and the Buick LaCrosse CXL was at the top of my list. After being rebuffed by the local Buick dealership here in NJ and by the dealerships for all the other cars I had on my list, I decided to search outside of NJ to attempt to find what I was looking for. My search led me to Lavery Automotive because Lavery had the car I wanted in the color I wanted with the trim I wanted for a price I couldn't believe. Thinking this was all too good to be true, I apprehensively called Lavery and ended up in the hands of Todd Bollman. Over the next two weeks, Todd and I worked out all the details of a potential sale over the phone and Todd was able to work out the deal deemed impossible by every other dealership I visited. I still felt apprehensive about driving all the way to Ohio to get to a dealership that would attempt to bait-and-switch me or present me with numbers much higher than what had already been discussed. Todd called me from home after he got off work to re-assure me that he wasnt just trying to sell me a car, but rather build a relationship for the future. The next day, I arrived at Lavery in Alliance, OH and everything was exactly as Todd said. The car was gorgeous and the deal was ready to be signed. Todd and Becky Labate explained every detail of the deal and the car and were as friendly as old family friends. However, my car insurance was the only party not onboard. Todd and I sat at his desk for 4 hours on our phones to finally get me covered and get the deal sealed. I was able to drive home to NJ that night with my 2010 Buick LaCrosse CXL thanks to the diligence, patience, and hard work of the staff at Lavery. Todd and had done what he set out to do, not only sell a car but build a relationship for the future. With that, I became a member of the Lavery Automotive family and Todd ensured that my next purchase would be delivered to my doorstep! More