Lavery Automotive
Alliance, OH
Filter Reviews by Keyword
By Type
Showing 654 reviews
Andy and the entire dealership went far beyond exemplary service when we purchased a vehicle recently. He had the vehicle pulled up at the door with other comparable vehicles for review on our arrival. We service when we purchased a vehicle recently. He had the vehicle pulled up at the door with other comparable vehicles for review on our arrival. We were treated like family and would definitely recommend others drive to Alliance for the experience. We had met with several other dealerships the same day for the same vehicle. The end result was well worth the time to find them. 5+ stars! More
Although we did not end up purchasing the vehicle from Andy (no fault of theirs, but the fault of the dealer in Michigan), the experience was great. Andy did everything he could to make the deal work wit Andy (no fault of theirs, but the fault of the dealer in Michigan), the experience was great. Andy did everything he could to make the deal work with the dealership we were approved through in Michigan. More
Todd and the entire staff made me feel welcome and valued. This is the third vehicle that I have purchased from Lavery's and they have never let me down. When I decided to purchase a new vehicle, they valued. This is the third vehicle that I have purchased from Lavery's and they have never let me down. When I decided to purchase a new vehicle, they went the extra mile to accomodate me with a very generous offer. The service department has always done the utmost to satisfy also. The technicians are knowledgable, courteous, and helpful. A loaner car was always offered or a ride home whenever needed. This was my first encounter with Todd and his kind attention is an excellent example of the great service that I have come to expect from Lavery's More
My experience went well and I never felt pressured to purchase a car. Andy was knowledgable about the car and provided a lot of useful information about the used car market. Last but not least, everyon purchase a car. Andy was knowledgable about the car and provided a lot of useful information about the used car market. Last but not least, everyone at the dealership was helpful and worked hard to get me on the road fast. I would highly recommend this dealership. More
We found our new Suburban that we bought at Lavery via Autotrade.com. We worked with Tim and found him to be very helpful. Even after the visit & purchase we have had several calls from Tim to check on Autotrade.com. We worked with Tim and found him to be very helpful. Even after the visit & purchase we have had several calls from Tim to check on things. The rest of the showroom staff were friendly even though we were Tim's customers. Thanks for a positive experience. More
Kudos goes to Todd Bollman for being a GREAT sales person. My husband and I were looking for a economic vehicle with better gas milage as I drive 200 miles a week for work. Todd had a bad start as person. My husband and I were looking for a economic vehicle with better gas milage as I drive 200 miles a week for work. Todd had a bad start as the Equinox would not start. LOL We told him we would come back later. Todd told us he would have the Techs look at the vehicle and get it running. We proceeded to go to Montrose to look at another vehicle that we were interested in. Had to fill out a long form before we could test drive the vehicle and it took 30 minutes time to get the form done and the car ready to test drive. Then I did not like the car. Asked to test drive another and was told that if I was not going to spend the money that I could not test drive the vehicle. I felt that was not very good business. We left and proceeded back to Lavery's and Todd had the car running and ready to drive. He asked for my drivers license handed me the keys and told us to go and have fun. No long form??? We test drove the vehicle and we really loved it. Todd was great with us and made the transition easy. I signed all the papers and Todd even put gas in the tank as I had just put gas in the vehicle that we traded in. Todd also took the time to explain all the buttons and where everything was located. We have never had a car sales person ever do that for us and we have bought a lot of vehicles in our time. We really appreciate Todd's kindness and professional business. Thanks so much. Susan and Charles More
I would highly recomend this dealership to anyone, Jeff Day the salesman is very friendly and can answer any questions you may have. Larry Haidet the sales manager is very fair and will make you feel right Day the salesman is very friendly and can answer any questions you may have. Larry Haidet the sales manager is very fair and will make you feel right at home also Bill Lavery Owner is there to answer any questions you may have. More
From introductions to signing of the paper work, Lavery Automotive was one of the most helpful and professional dealerships that had dealt with in my vehicle search. I felt welcome rather than just another Automotive was one of the most helpful and professional dealerships that had dealt with in my vehicle search. I felt welcome rather than just another sale to these folks. They were on a more personal level than what you would expect from your typical dealer. Even after calling back with small issues with the car, they were quick to go out of their way to get it repaired for me. I would recommend this dealership to anyone looking for a New or Used vehicle. They have made a life long customer out of me. More
We found our Tahoe on the internet and then worked with Mark over the phone for a week or so until we were able to fly up from Charlotte to pick it up. Mark met us at the airport in the vehicle with all t Mark over the phone for a week or so until we were able to fly up from Charlotte to pick it up. Mark met us at the airport in the vehicle with all the paperwork. We handed him a check and signed a few papers, got a tour of the vehicle, and were on the highway all within 15 minutes. The car was better than advertised. It's pre-owned with only 8300 miles on it and looked showroom ready. We're thrilled with the purchase and give much credit to Mark and the Lavery dealership. More
After my husband's truck was stolen he spent several weeks on the internet looking for a replacement. When he found the truck online at Lavery's website he called and spoke to Jeff Day over the phone. weeks on the internet looking for a replacement. When he found the truck online at Lavery's website he called and spoke to Jeff Day over the phone. We decided to trade my Element for the new truck. Jeff told my husband over the phone what he would give us for our trade sight unseen. The truck was everything my husband wanted and Jeff kept his word and gave us exactly what he told us for our trade in addition to holding to the internet price. We love our new truck and will not hesitate to recommend Lavery's and Jeff to anyone we know who is looking for a vehicle,new or used. Thanks for the great experience. Rose & Greg Wade More