Lavery Automotive
Alliance, OH
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We appreciated the "no pressure sales" technique used at the dealership. Jim showed us numerous cars after sitting down with us and asking us a series of questions about what we were looki technique used at the dealership. Jim showed us numerous cars after sitting down with us and asking us a series of questions about what we were looking for. He seemed to really care about matching us up with the car that would best suit our needs and our budget. Jim was just as good after the sale. He spent a lot of time explaining the features of the car and the OnStar system. It was after closing hours when he had to show us everything, but Jim was very patient and took plenty of time. We never felt rushed or pressured during the whole experience. When we got home from picking up the car, we realized we only had one set of keys and one key-less remote. My husband contacted Jim and within 2 days, we received the second set. Becky, the financial girl, was very efficient and courteous as well. This was the best car buying experience I have ever had and would highly recommend Lavery's. Even if you don't buy, you should definitely start your shopping process with Lavery's and Jim Wolf. Sandra Kohler More
I had made an inquiry on autotrader.com about a possible trade-in and promptly received a reply from David Sherman. He let me know about different cars that would suit my needs and also talked to me about m trade-in and promptly received a reply from David Sherman. He let me know about different cars that would suit my needs and also talked to me about my trade-in. He continued contact with me, ensuring that all of my questions were answered and eventually set me up with an appointment that was convenient for me. I went in and he already had a car in mind and quickly got me in it for a test drive. He showed me how to work everything in the vehicle and made sure I was completely satisfied before going through with the sale. Overall I was EXTREMELY satisfied with the service i received from Lavery and David in particular. Anyone looking to buy a new or used car in the Stark County area should definitely go to Lavery first. More
I bought a used 2008 Chevy Malibu in June of 2011. It needed routine oil change and tire rotation. This was my first time at dealership for this service. I was pleasantly surprised with the service. H needed routine oil change and tire rotation. This was my first time at dealership for this service. I was pleasantly surprised with the service. Harold was kind and courteous and went the extra mile for me. When I paid my service bill, Kim, the cashier, was also pleasant and kind as well. The price of service was about $10.00 less than I had expected. Thank you Lavery Chevy! I will be returning for future service visits! Kimberly Kline More
I had a specific need in that my lease on my 2008 Buick was about to expire and I wanted to keep the vehicle. I could have gone back to the dealer I had leased from but I called Dave instead to get his rec was about to expire and I wanted to keep the vehicle. I could have gone back to the dealer I had leased from but I called Dave instead to get his recommendations. My reason for doing so is simple; Dave is a very good friend whom I have known for a long time and knew I could trust his judgement and integrity. We discussed several options and decided to take the buy-out offer. Dave walked me through it as though I was buying a new car from him and made sure that every detail was taken care of (even making special arrangements to rush the title to me so that I could get the new plates before we went on vacation). I am very pleased that I was able to keep my "new" Buick and for the way Dave handled the whole process. More
My husband and I were looking into buying a new car and the only place we considered shopping was Lavery.Even though we had heard great things about the service and selection at Lavery what drove our decis the only place we considered shopping was Lavery.Even though we had heard great things about the service and selection at Lavery what drove our decision to make Lavery our only choice was Dave Ewing. I was fortunate enough to read in the Repository that Dave loved working in the automobile business so much that he returned to doing just that at Lavery. Normally buying a car is a stressful and trying experience. Not this time and a big reason for that is because of Dave and the staff at Lavery. Everyone did a great job in making sure that our car was financed at a great rate and that we understood all of the terms and conditions. But Dave did an exceptional job in getting us the car that we really wanted. He took his time in explaining all of the features of the car, especially the Onstar (which we were unfamiliar with). He didn't pressure us or treat us like just another customer, but more like part of his family. I believe he truly cares about his customers and wants them to be happy with their purchase. He is a very kind and knowledgable man. Dave contacted me after our purchase to make sure we are happy with our Malibu. And to let me know that if a problem or concern should arise that he and the staff at Lavery are going to answer questions and rectify and problem. I have recommended Lavery to everyone I know, especially Mr. Dave Ewing. More
Dave was extremely knoledgeable and polite. He went above and beyond all expectations to replace the keyless entry system in my used car I purchased. He came to my office and picked up the car. When the work and beyond all expectations to replace the keyless entry system in my used car I purchased. He came to my office and picked up the car. When the work was done he delived the car back to my office. Service like this is almost unheard of in this day and age. I am very appreciative of all his personal care he gave. I will refer any one I know that needs a car to Dave! Sincerely, Jan Masters More
I have been a customer at Lavery for over 10 years and just purchased my third car from them. Craig and the entire team took the time to understand our needs, search for the right vehicle and find the ca just purchased my third car from them. Craig and the entire team took the time to understand our needs, search for the right vehicle and find the car that we wanted. From Sales to Service, Lavery knows how to treat customers. The staff is professional, knowledgeable and willing to help out no matter your needs. They are the mold other dealers should follow. I highly recommend Lavery for all of your automotive needs. More
I am a Canadian Customer so a little extra paperwork was required. Andy took care of it and everything went extremely smooth. I committed to the vehicle before I saw it so I was a little worried but the ve required. Andy took care of it and everything went extremely smooth. I committed to the vehicle before I saw it so I was a little worried but the vehicle was exactly as described and I am very happy with it. When I showed up at the dealership Andy made sure that the vehicle was in excellent working order and addressed any issues that I had. I would definitely buy from Lavery and Andy again. It was an extremely pleasant experience! More
friendly staff, paperwork was ready. painless and smooth transaction. Andy was very accomodating and friendly. Becky was informative and helpful. Positive experience all around...would recommend to others. transaction. Andy was very accomodating and friendly. Becky was informative and helpful. Positive experience all around...would recommend to others. More
Dave is extremely knowledgeable and has tremendous expertise regarding all the vehicles and services offered by Lavery. He has always been very courteous, helpful, pleasant and well mannered in all my expertise regarding all the vehicles and services offered by Lavery. He has always been very courteous, helpful, pleasant and well mannered in all my dealings with him. I have always trusted Dave and valued his professionalism and friendship for many many years. More