Lavery Automotive
Alliance, OH
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A totally relaxed, no-pressure experience. Todd was as patient and friendly during our sixth test drive as he was the first. He answered every question honestly and when he wasn't 100% certain about an a patient and friendly during our sixth test drive as he was the first. He answered every question honestly and when he wasn't 100% certain about an answer, he didn't make up something but rather, found the right answer. His courteous professionalism showed from the time I first entered the dealership until I drove off in my "new" pre-owned vehicle. I would have no hesitation in recommending him and Lavery's Auto Group to any of my family and friends. Scottie and Todd welcomed me warmly when I walked in and waved 'bye as I left. What a great way to do business. More
Todd was very helpful and had answers for any questions we had. If he didn't have the answer he found someone who did. He was not pushy like some salesmen can be. He took time to go over the basics of how we had. If he didn't have the answer he found someone who did. He was not pushy like some salesmen can be. He took time to go over the basics of how to operate the different functions of the vehical before I left the dealership. He even helped me get registered with On Star before I left. While we were waiting for the paperwork to be completed he offered to get some beverages for us. He is very up beat and pleasant to be around and made us feel like part of the Lavery family. When I needed to bring the vehical in for service Todd met me in the parking lot and took the car back for me so I would not have to walk a long way to sit in the waiting room. (Construction) He even went and got coke out the machine and brought it to me when I asked where the pop machine was. More
We are from Cleveland and it is well worth the drive to deal with Lavery Chevrolet. My husband has always spoken so highly of them but it wasn't until I purchased my car that I understand why he wanted to deal with Lavery Chevrolet. My husband has always spoken so highly of them but it wasn't until I purchased my car that I understand why he wanted to deal with Todd Bollman. From the minute we walked through the door we were treated like family; Bill Lavery and Larry Haidet personally greeted us and I can't say enough about Todd and Jim. Todd has such a great personality and he was very informative and took the time to explain everything about my new car. I would recommend him to anyone. Jim took care of the payment process of our vehicle. The process was painless and he also took the time to explain all the paperwork to us. This is a very honest and reputable dealership - they go the extra mile to take care of you no matter what - from enrolling you with OnStar and filling the gas tank! I've never had a dealer fill my gas tank when purchasing a car in Cleveland. Thanks again Todd and Jim - you guys are awesome!!!! Frank & Joyce More
Wanted to purchase a van you have wanted to see some pictures todd was supposed to send them email.all i received was van at another lot!!!!!!!!no pictures i like to see what i am going to buy. i will l pictures todd was supposed to send them email.all i received was van at another lot!!!!!!!!no pictures i like to see what i am going to buy. i will look other places More
Greg Ganni has been a trusted friend and has sold me my last four vehicles. I appreciate the fact that Greg knows me as a customer, and he knows my driving habits. My latest new vehicle lease was done whi last four vehicles. I appreciate the fact that Greg knows me as a customer, and he knows my driving habits. My latest new vehicle lease was done while I was traveling to Pittsburgh on the turnpike. I leased the 2012 Equinox sight unseen, because I know Greg is familiar with vehicles I have had in the past. He has suggested vehicles that meet my needs, and has guided me through every step of the buying/leasing process. I know when I leave the dealership, everything has been taken care of, To quote Greg, "If there is anything else you think of about this vehicle when you get home, you know who to call and we'll get it taken care of." I have taken him up on this on more than one occasion, and Greg has taken care of it for me. Customer loyalty is earned, and I know I will be a customer of Lavery and Greg Ganni for a long time. More
My wife and I had a great experience at Lavery Chevrolet. We drove off with a 2011 Chevy Volt and we could not be happier. I miss the truck I traded in, but I do not miss paying for the gas it consumed. W We drove off with a 2011 Chevy Volt and we could not be happier. I miss the truck I traded in, but I do not miss paying for the gas it consumed. We have put over 400 miles on the Volt since leaving the dealership and still have 6 gallons of gas in the 9 gallon tank! We are getting around 42miles per charge which is great ($0.62 to charge from empty)! The Chevy Volt is definitely the best car I have ever driven! Todd was a pleasure to work with and I would certainly recommend him to anyone. I was also impressed that Mike (Body Shop Manager) got under the car with me and looked it over to ensure it was structurally sound. Becky was also great to work with regarding the financing. Overall, I feel I got a fair price for my truck and an acceptable price on the Volt. The 45 minute drive to Alliance was certainly worth it! If I lived closer, I would definitely utilize their Service Department too as they seemed friendly and knowledgeable. Thank you Todd, Becky, Mike and the rest of the Lavery Team! Thomas Golden Silver Lake, OH. More
Todd is amazing to work with as always. Todd continually goes above and beyond not just during the car sale but over the years he periodically gets in contact to make sure we are still satisfied with our pu goes above and beyond not just during the car sale but over the years he periodically gets in contact to make sure we are still satisfied with our purchase and to see if here is anything he can do for us. We wouldn't want to work with anyone else. Thanks Todd!! More
If there is a dealership close by that makes you feel more welcome and more at home than Lavery's, please show me the way! I have been driving a Chevy since 1966, when I bought a new Biscayne and have ne more welcome and more at home than Lavery's, please show me the way! I have been driving a Chevy since 1966, when I bought a new Biscayne and have never looked back. This team at Lavery's certainly know how to treat people and it is that treatment that keeps me coming back. When you arrive at the front door, someone is always there to greet you and make you feel at home. I find that you are treated with dignity and respect, something you just don't find everywhere you go in todays society. They are attentive to your needs and wishes and do all in their power to accomodate you. I have known Greg Ganni since he was in High school and he is my go to guy when I am looking for a new or used car, or for that matter in need of some problem fixing. He has always gone out of his way to get me what I feel is the best deal and I have never left unhappy. Greg is friendly, courtious and listens to what you are saying. If you want something on your car, you need only ask and if it is possible, he will get it for you. When I am dealing with Lavery's and especially with Greg, I truly believe I am dealing with Family and friends. I really don't need to shop around for a car because I know where to go when I want one and who to talk to when I get there! Go to Lavery's Chevrolet, you will be glad you made the trip! . More
I was very happy with the service that I received at Lavery. I went there looking at a used Acadia and they were able to help me lease a brand new one. Lavery. I went there looking at a used Acadia and they were able to help me lease a brand new one. More
My husband and I had the pleasure and 1st hand knowledgeable expirience of our salesman Greg Ganni. First and foremost Greg is honest, upfront and to the point. You don't waste his time and he wi knowledgeable expirience of our salesman Greg Ganni. First and foremost Greg is honest, upfront and to the point. You don't waste his time and he will definitely not waste yours. On the flip side Greg is a ball of energy like the Energizer bunny. He is personable, extremely hardworking and easy on the eyes. He made you relax and comfortable during the process of purchasing our vehicle. Greg had the ability to make you feel as though you were family rather than just a client. Lavery Chevrolet will be our dealership for life as long as Greg Ganni is our salesman. Greg is truly an asset to Lavery Chevrolet. Thank you Greg Ganni and Chris Moore for making it happen. May you both be truly blessed for what you do. Harrison & LaRay Sales More