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Lavery Automotive
Alliance, OH
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 655 reviews
November 08, 2019
Every one and everything went as I expected. Or better. Every one and everything went as I expected. Or better. There was no pressure and everyone made me feel comfortable. I would go back again, and reco Every one and everything went as I expected. Or better. There was no pressure and everyone made me feel comfortable. I would go back again, and recommend highly to anyone looking for a vehicle. More
by John Stoffer
Employees Worked With
Mark Eberling, Terry Christy
October 04, 2019
Kristin was my first contact,and really helped answer all my questions! Kaitlyn Walters was my contact at the dealership and was very professional A1 ! my questions! Kaitlyn Walters was my contact at the dealership and was very professional A1 ! More
by Nate
Employees Worked With
Kaitlyn Walters
September 27, 2019
Excellent Dealership Mr Lavery is an absolute gem to work with. His dealership is exceptional, His experience and expertise can not be matched. Mr Lavery goes above and be Mr Lavery is an absolute gem to work with. His dealership is exceptional, His experience and expertise can not be matched. Mr Lavery goes above and beyond to make his customer receive the best vehicle and service they desire! Craig Vicars our personal sales consultant at Lavery Automotive was also an absolute gem to work with. Mr Vicars took his time to go over every detail we needed to purchase our new ATS Cadillac and made the process very efficient and expedient. Mr Vicars showed professionalism and knowledge of our new vehicle and was a pleasure to work with. Thank you for another great experience at Lavery Automotive! More
by Kimmer
Employees Worked With
Craig Vicars
July 30, 2019
Thanks Jim helped me find what I was looking for and gave me a great price! It’s a shame I had to travel an hour away to get a good deal. Jim helped me find what I was looking for and gave me a great price! It’s a shame I had to travel an hour away to get a good deal. More
by Whiplash
Employees Worked With
Jim Wolfe
July 21, 2019
Friendly comfortable service We welcomed immediately. Made to feel like an equal and given the opportunity to explore the car of our interest at our own pace. Answers to allot any We welcomed immediately. Made to feel like an equal and given the opportunity to explore the car of our interest at our own pace. Answers to allot any questions we had. More
by Lynda 123
Employees Worked With
Craig Vicars
February 08, 2019
Amazing as always! Craig is the best sales guy I've delt with at a dealership, he is friendly, helpful and honest. I would recommend lavery to anyone looking! They will Craig is the best sales guy I've delt with at a dealership, he is friendly, helpful and honest. I would recommend lavery to anyone looking! They will do everything they can for you. I dont remember the service guys name, he was amazing. They are all around a good team. More
by Jon A
Employees Worked With
Craig Vicars
October 11, 2018
Quit sending me stuff.you rip people off Quit sending me stuff.you didn't fix my car.all you did was take money from me you said you would look into it and you didn't.your just into it for th Quit sending me stuff.you didn't fix my car.all you did was take money from me you said you would look into it and you didn't.your just into it for the money.leave me alone More
by Timfox44601
Employees Worked With
Larry Haidet, Joe Bugara
June 20, 2018
Poor Customer Service We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery fam We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery family has a business manager using unprofessional methods which is opposite of the way we had been treated in the past. In order to have loyal customers, you must be loyal to them as well. It's unfortunate they'll never know the amount of business lost over a poor decision from a person going against the old Lavery Family Values. It's disturbing that my story is just like the last person's review from February. After negotiating the vehicle price to a point where both of us were comfortable, they sold the vehicle out from under us. Even after we offered to put a deposit down until we could make it to the dealership. Their story changes. Called in after they said someone else purchased. The salesperson said "The vehicle was on the lot and still available". We should have called Mr. Lavery when this happened, but thought this would be more effective. More
by Mel
Employees Worked With
Mark Eberling
February 23, 2018
Worst Experience And Customer Service Ever What a waste of time. They will sell a vehicle out from under you when they don’t even have it sold. Their story changes, lie after lie. Whether you o What a waste of time. They will sell a vehicle out from under you when they don’t even have it sold. Their story changes, lie after lie. Whether you offered put down a deposit or not at full asking price, they don’t care. Shady shady business practices. Stay far, far away. Bring your money to some where reputable that cares about there customers More
by Justin
Employees Worked With
Lindsay Lavery, Sarah Heacock
February 11, 2018
Quick and so easy! Prequalified and searched around a lot. I knew what I wanted and they all were so helpful getting me in to test drive. I loved the trax. I was in and Prequalified and searched around a lot. I knew what I wanted and they all were so helpful getting me in to test drive. I loved the trax. I was in and out in a timely manner. The best experience buying a car ever! Will Buy again from this dealership! Jim was a pleasure! Chris was fast with the finances! More
by Blackcarol32
Employees Worked With
Jim Wolfe, Chris Finan
