
Lavery Automotive
Alliance, OH
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The best car buying experience I've ever had. Buying a car has always been something I dreaded, but Lavery Automotive has changed that. I went there on the recommendation of my son even though it Buying a car has always been something I dreaded, but Lavery Automotive has changed that. I went there on the recommendation of my son even though it is almost an hour away. I am so glad I did, it was worth the drive. Todd Bollman was very professional and knowledgeable. He went out of his way for me to make sure everything was done right and that I was well informed all along the way. When it came to financing, Chris worked hard for me and made me feel at ease with the whole process. The dealership is very clean and comfortable and everyone I came into contact with was very friendly. I have bought many cars over the years, but this was the best experience I've ever had by far. I will definitely recommend Lavery to everyone. More
Sales and service/rentals Could not be happier with sales and service. IAny problems that occurred were handled professionally and expediently. Rental vehicles were always cle Could not be happier with sales and service. IAny problems that occurred were handled professionally and expediently. Rental vehicles were always clean and mechanically sound. More
Thank you Dave Sherman for your service! Dave Sherman was a great salesman. He answered all of my questions about my new Acadia. He followed-up several times with me over the last month. H Dave Sherman was a great salesman. He answered all of my questions about my new Acadia. He followed-up several times with me over the last month. He also took the time to go over every aspect of my new car. I would definitely recommend Dave and the staff of Lavery if you are looking for a car. More
Lavery Automotive Thanks Mark Eberling, You were Very Class,I only bought a van under $3000.00 but you made me feel like I bought a new one and all we did is talk over Thanks Mark Eberling, You were Very Class,I only bought a van under $3000.00 but you made me feel like I bought a new one and all we did is talk over the phone i am 207 miles away GOD BLESS I will buy again dave mc dowell dayton,ohio More
Tune Ups NOT REALTY Recently, I had an appointment for my car to get a tune-up. This usually includes spark plugs, air filter, fuel filter and a couple of other possibil Recently, I had an appointment for my car to get a tune-up. This usually includes spark plugs, air filter, fuel filter and a couple of other possibilities. I was dropping my car off and I decided to ask Lavery Service Center what was included in a tune up. They replied "we replace the 6 spark plugs." That is all that was included with a $240 tune-up($60 for the plugs and $180 labor). They were not even going to mention that their idea of a tune-up was not what most people would assume. I am glad I asked. I took my business elsewhere. When dealing with Lavery Service Center, don't assume you are getting what you are asking for. Their interpretation may be entirely different. More
Dave Sherman made purchasing a vehicle completely enjoyable! We saw the used SUV we wanted online at Lavery, and stopped in to see if we could test drive it. It was in the body shop having the bumpers replaced, We saw the used SUV we wanted online at Lavery, and stopped in to see if we could test drive it. It was in the body shop having the bumpers replaced, so we couldn't drive it, but we wanted to at least see it. He hesitated and expressed that he would rather us see it all cleaned up, but if we really wanted to see it, he would show it to us. We did, so he escorted us back to the shop, and he pointed out what was being done and why, and we were impressed at the lengths Lavery had gone to to present what was already a car in great shape, to excellent shape. From start to finish, Dave paid extra attention to details, answered all our questions and injected a little humor here and there to make the whole car-buying experience less stressful! He started out as our sales agent, and we left seeing him as a friend! More
Mark Eberling helped us buy a great Chevy Volt Mark Eberling worked for weeks with my wife to find just the right Chevy Volt with the right features. When we flew into Ohio from San Francisco, Mar Mark Eberling worked for weeks with my wife to find just the right Chevy Volt with the right features. When we flew into Ohio from San Francisco, Mark was right there at the airport to pick us up. He gave us a our first tutorial in how to get the most out of this amazing American hybrid plug-in car. And he called us while we were on the road driving the car from Ohio back to California. The car is great, we love it, and can get over 50 miles per battery charge. Amazing. And Mark's provided great customer service. More
Excellent We found our 2014 Cadillac on-line and worked with Lavery to secure our deal. They were GREAT to work with - timely, professional but personable. Mar We found our 2014 Cadillac on-line and worked with Lavery to secure our deal. They were GREAT to work with - timely, professional but personable. Mark Eberling was knowledgeable about the vehicle and provided GREAT sales service - videotaping the vehicle and emailing it to us to get a better view before purchasing, etc. was extremely helpful. More
Beyond Satisfied!! After visiting several dealerships and not being taken seriously I decided to give Lavery a try. What a difference! From the moment I walked in the do After visiting several dealerships and not being taken seriously I decided to give Lavery a try. What a difference! From the moment I walked in the door I was treated like I was the most important person there. After talking with Scottie I was introduced to Todd Bollman. Todd sat me in the vehicle I wanted and explained each feature one by one then took the time to answer any questions I had before we test drove it. Purchasing was actually pleasurable and I saved quite a bit of money that the other dealerships didn't offer. Becky made financing quick and easy and answered each of our questions easily. Since puchasing Todd called me the next day to make sure everything was ok and to see if I had any question. He has called about every other day since and sent me informative emails answering any question I've had. This was such a positive experience all around. I will definitely will be buying from them in the future! More
Highly Recommended We just purchased our fourth new vehicle from Lavery Chevrolet and would recommend them to anyone in the market for a new car. This was the second tim We just purchased our fourth new vehicle from Lavery Chevrolet and would recommend them to anyone in the market for a new car. This was the second time we have worked with Sales Consultant, Todd Bollman and he was extremely helpful in the selection process. Finance Manager, Chris Finan, helped us through the paperwork in an efficient and painless manor. Our overall experience was great and we will be returning to Lavery's for any future purchases. More