
Lavery Automotive
Alliance, OH
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Best car purchase experience ever I would highly recommend Lavery for any vehicle purchase, Amy Wolf did a great job of getting us what we needed. Drove 8 plus hours to get there but e I would highly recommend Lavery for any vehicle purchase, Amy Wolf did a great job of getting us what we needed. Drove 8 plus hours to get there but everything was laid out very well. would do it again THANKS AMY WOLF for a no pressure and honest experience. More
Awesome! Everyone there was super helpful and very kind. Customer service was excellent. I would recommend going here to anyone who wants fast efficient servic Everyone there was super helpful and very kind. Customer service was excellent. I would recommend going here to anyone who wants fast efficient service with excellent employees :) More
#BodyShopGenius I came in with a last minute need and got help from Ben Sigler, the Assistant Manager. By the time it was all said and done my car was fixed and I tol I came in with a last minute need and got help from Ben Sigler, the Assistant Manager. By the time it was all said and done my car was fixed and I told him he was a Genius among men!! Excellent service, great help, very friendly staff, Thank you soo much !!! More
Great deal, easy process Lavery did a great job working with me on a remote purchase of my 2015 Chevy Volt. Any info I needed was provided, the price was right, and they deli Lavery did a great job working with me on a remote purchase of my 2015 Chevy Volt. Any info I needed was provided, the price was right, and they delivered the vehicle from Ohio to Indiana without any problems. I would definitely work with them again on future purchases! More
todd was great, welcomed me, todd was really great, felt like i was talking to an old friend, before i knew it he had me set-up with a new chevy cruz, love my car, and will feel c todd was really great, felt like i was talking to an old friend, before i knew it he had me set-up with a new chevy cruz, love my car, and will feel comfortable going to todd with all my questions and service in the future More
An excellent experience! Thank you for the great overall experience when buying my 2015 GMC Terrain! The sales staff was great and really went the extra mile finding exactly Thank you for the great overall experience when buying my 2015 GMC Terrain! The sales staff was great and really went the extra mile finding exactly what we wanted. Todd was great! Thanks again! ???? More
Not what I was expecting The service was wonderful, until I reached the financing department. I received a financing pre approval from my local bank and wanted to use them to The service was wonderful, until I reached the financing department. I received a financing pre approval from my local bank and wanted to use them to get a direct loan. For many reasons, I didn't want my credit pulled again, I didn't want the extra fees, and I wanted the interest rate I was promised. Man, did I not get any of the above. My credit was pulled again (by the dealership), I was charged an extra $195 which I asked multiple times while signing if this was the banks financing charge ( no it was theirs plus I had the banks charge). I realized on my way home when my loan officer called and asked why I didn't purchase the car, that I was driving. They clearly didn't use him. They asked for his number and name, and never called. I was lied to and furious but brushed it off, I was driving my new (used) car. Finally the straw that broke me I received an interest rate .8 higher than what I was quoted at my bank. I understand this is my fault for not paying closer attention, but I told them the interest rate I was guaranteed why would I go higher? That is common sense, and I feel taken advantage of. I am just upset because I asked many times to please use my bank, and was direct on what I wanted, and people wonder why everyone questions the actions of "cars sales people". I was holding off to write about this experience but its been 45 days. I am not the person to give negative feedback and a piece of me feels bad, but honesty is the best policy. More
Superior Experience! In 2013, my fiance was looking for a vehicle and I searched online and found the Tahoe that he had been looking for at Lavery. We took the hour drive In 2013, my fiance was looking for a vehicle and I searched online and found the Tahoe that he had been looking for at Lavery. We took the hour drive out to the dealer and worked with Jim Wolfe. He was very nice, the truck was great and we purchased from Lavery. I made a statement that when it's time for me to get another car I would definitely be back. That time came around a few weeks ago when I was looking for an Equinox and it just so happened that the one I wanted was at Lavery. Again, I took the trip and worked with Amy Wolf who is awesome to say the least! About a week after I purchased the vehicle the airbag light came on and Amy told me to bring it in. This time I had the pleasure of working with Rick in the Service department and they repaired all my issues with no problem. I will definitely return and recommend Lavery to everyone I can think of! More
Out of Town Buyer - Excellent Experience I recently purchased a 2014 Cadillac ATS from Lavery Automotive. Even though I was an out of state buyer (found car via Internet), Mark Eberling and I recently purchased a 2014 Cadillac ATS from Lavery Automotive. Even though I was an out of state buyer (found car via Internet), Mark Eberling and Dave Sherman were very personable, patient and accommodating (ex. vehicle videos, extra info & pictures, assisted with vehicle transport, out of state titling, etc.) during the entire sales transaction. The car arrived in short order in exactly the condition advertised. Overall a very easy, low-pressure and professional purchase experience that I would recommend to both local and remote buyers alike. More
Excellent Customer Service! My experience at Lavery's was awesome! Dave was very professional, patient, and not pushy at all. I was very impressed by how nice everyone was. I wil My experience at Lavery's was awesome! Dave was very professional, patient, and not pushy at all. I was very impressed by how nice everyone was. I will definitely return to Lavery's and will direct others there too! More