Lavery Automotive

Pretty Bummed I will say the sales people and staff were very nice, however I wasn't happy at all when I went to pick up the used car I bought two weeks after the t I will say the sales people and staff were very nice, however I wasn't happy at all when I went to pick up the used car I bought two weeks after the the transaction and paperwork were complete. I had come from out of state to purchase the vehicle. The car's low brakes indicator light was on when we test drove the car and I was told the car would be safety checked and the brakes would be taken care of. There was tint on all of the windows that was very dark and illegal in the state that I live in. The car fax stated that there was a recall on the car and they agreed to take care of that as well. When picking up the car I asked them why the tint wasn't removed and they stated that they had just gotten the car back from the dealer who handled the recall and they would be happy to take it off if I was willing to come back another day. I live two hours away so making another trip to have them remove the tint wasn't going to work. After having the car checked by a mechanic it turns out the car needed new brakes and the tires were so low that they would need replaced in short order as they were not safe for rain let alone snow. I was told they couldn't lower the price at all because they were going to fix the things that were wrong with the car, but they didn't fix a thing. The only thing they did was send it to another dealership to have a recall done that I'm guessing didn't cost them anything because recalls are taken care of free of charge by the dealership. The low brakes indicator light was off when I picked up the car but only because they figured out a way to turn it off without replacing the brakes. I paid cash for the car and still had to wait nearly a month for the title because it was sitting at the dealership waiting to be processed. I had to pay for the tint to be removed, brakes, and tires which all totaled was a significant expense. I'll blame myself for not having a mechanic look at the car and for trusting that Lavery wouldn't send me home with a car that wasn't safe to drive. If you buy a used car from them do yourself a favor and have a mechanic look it over before you sign on the dotted line. Just had another big nail put in the coffin for this car. There's an oil leak in the rear main seal.......ridiculously expensive to fix. I feel completely ripped off now. More

Awesome Vehicle purchase! The 2012 Chevy Malibu I purchased is Amazing and Beautiful!! Todd was very instrumental in getting me into a vehicle that suited my needs and then so The 2012 Chevy Malibu I purchased is Amazing and Beautiful!! Todd was very instrumental in getting me into a vehicle that suited my needs and then some!! I traded an 06 Equinox that was less than favorable, and I want to thank Jim Teal for the most forgiving trade in value!! From everyone I dealt with, including Becky in finance, I would encourage everyone to buy a vehicle from Lavery Automotive!!!! Thank you all for an AMAZING EXPERIENCE!!!!! YOWSA!! More

Bait and Switch? Bait and switch? Had a $49k Suburban in transit and had bought airline ticket to buy/pick up. Kristin promised pics/ video upon arrival so they could Bait and switch? Had a $49k Suburban in transit and had bought airline ticket to buy/pick up. Kristin promised pics/ video upon arrival so they could inspect vehicle being received first. In the meantime, would send financing paperwork. After a day of updates, Rdio silence and would not respond. Finally reached Matt who told me that the vehicle was being serviced and he would get me pics the next morning. Kristin then sent me an email the next morning telling me that the vehicle had been sold (out from under me). Manager Jim Teal was very unapologetic about the situation and said they were in the business to sell cars and would sell to whoever came with money first. I would have been happy to pay in advance but followed Kristin's advice to have them inspect the vehicle upon delivery. Totally lived up to the negative stereotype of the car salesman. More

I love my car Just recently visiting bought a 2014 diesel Chevy cruze. I'm am very happy with my purchase and couldn't ask for better service. Craig Vicars is a won Just recently visiting bought a 2014 diesel Chevy cruze. I'm am very happy with my purchase and couldn't ask for better service. Craig Vicars is a wonderful salesman. I highly recommend this place to anyone looking for honest and reasonable pricing.also Mark in service is always helpful and and very friendly in assisting with Any questions or concerns you may have. More

Best dealership!! I just want to say That my experience at Lavery was extraordinary! The service team and sales managers went above and beyond to make my visits they're I just want to say That my experience at Lavery was extraordinary! The service team and sales managers went above and beyond to make my visits they're very accommodating. I would recommend them that being Lavery automotive's to anybody that is looking to buy a car. It is nice to be part of a family that takes care of their own unlike my past dealership. Thank you Lavery Automotve for being such a great dealership! More

Buyer beware I went to lavery to look at a good used low priced 2012 impala and I met joe a salesman.he was a good representative for lavery and he was kind and he I went to lavery to look at a good used low priced 2012 impala and I met joe a salesman.he was a good representative for lavery and he was kind and helped as much as he could. let me just say joe is a good guy I have no problem with him .the impala needed some work like 2 new tires and a few other thnigs for me to want to buy it. I noticed there was a 2013 impala that had a higher price but all seemed to be better on the car but because of the higher price I didn't pay much attention to it.a few days later joe told me lavery wouldn't fix or replace the tires on the 2012 impala or address the other issues it had but would lower the price on the better 2013 .my wife and I went just at closing and made the deal.I didn't really test drive it other than getting gas down the street and it was pouring rain so it was hard to check it out.I was told it had lots of bumper to bumper warranty left.after the deal was done a few days later I found out the bumper to bumper warranty was going to expire in a few days.also the front tires were wore out to the point of being dangerous as told to me by a goodyear dealer.the roof has a 2 inch rust bubble area on the passanger side and the car has incorrect fasteners to support the front fender along with missing many others around the car.also the front lower bumper is scraped pretty bad to the point it will need repainted.larry the manager said he wouldn't help me out on getting new front tires and I should have put that in the deal to get new tires and on the 3/36 bumper to bumper he had nothing to say. it wouldn't have been a big deal for larry to replace the 2 tires considering all the other stuff that was wrong with the car wich Im left to pay on my own for repairs or replacement but the 2 tires would have went a long way to make things a little better.its my fault I didn't check the car out in the pouring rain and late in the day as the dealer was closing and not even being the car I went to see in the first place. buyer beware take the time to check everything out dont be in a hurry or be rushed.and larry my buddy just bought a new chevy cruze but I told him not to buy it a lavery because of you sorry. More

awesome.wooooooooooooooooooooooooooooo Had a great experience buying my new car(SUV) in my home town of Alliance and dealing with Todd Bollman. He was very friendly and cared about pleasing Had a great experience buying my new car(SUV) in my home town of Alliance and dealing with Todd Bollman. He was very friendly and cared about pleasing me and knew everything about my vehicle it was worth the 6 hour drive to Alliance from the shores of Lake Michigan. More