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Lavery Automotive

Alliance, OH

4.6
655 Reviews

1096 W. State Street

Alliance, OH

44601

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Showing 655 reviews

March 28, 2016

excellent customer service Went in for a recall and routine maintenance. Emily was very friendly and helpful. Didn't take the service department long to get me in, out and back More

by Krquinn1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 29, 2016 -

Lavery Automotive responded

Hi Kathy, Emily and I just read your review together. Thanks so much for taking the time to share your thoughts. It made our morning. Sincerely, Lindsay Lavery

Mar 29, 2016 -

Lavery Automotive responded

Dear Kathy, Thank you for my review! It was so nice meeting with you yesterday evening and I am glad you had a great experience dealing with me. I will see you and your Spark again soon! Sincerely, Emily

March 27, 2016

good treatment with service aportment Service done in timely manner and all questions answered about other topic besides what vehicle was brought in for.. Friendly treatment by staff while More

by ajmquinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rick phillips
March 26, 2016

Very Professional Emily Thomas is always very friendly, and not only that, but you trust she knows what she's doing. She's competent! Gets back to you to keep you pos More

by reinhard_d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 26, 2016 -

Lavery Automotive responded

Dear Ms. Reinhard, Thank you for my review! I am glad that I could get your radio back to working properly. Happy Easter to you and your family! Sincerely, Emily

March 26, 2016

Quick Service Joe always takes care of me. Joe never pressures you and always get's me in quickly, They have fair prices for service and I love the free car wash. More

by PennieS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Bumgardner
March 25, 2016

Excellent customer service!! I had a recall appointment and the service team was quick and timely based on what they estimated for my appointment. Emily did a fantastic job to go More

by bossb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 25, 2016 -

Lavery Automotive responded

I will certainly pass along your comments to Miss Emily. We are proud to call her one of our Service Advisors. Thanks for taking the time to complete the review. Have a nice weekend. Sincerely, Lindsay Lavery

Mar 25, 2016 -

Lavery Automotive responded

Thank you so much for leaving a review! I am thrilled that your expectations were exceeded today! I look forward to giving you exceptional service continuously! Sincerely, Emily

March 25, 2016

'13 GMC Terrain warranty repair My vehicle had a failed transfer case. They towed it and got me a rental car within an hour of me calling. Great service! Thank you, Emily Thomas! More

by Barnes10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 25, 2016 -

Lavery Automotive responded

Dear Mr. Barnes, Thank you for my review! I am so grateful that you chose me to take care of your vehicle. I am thrilled I could get it repaired so quickly and that you had such a great first experience at Lavery's. I'll look forward to serving you and your family in the future! Sincerely, Emily

March 24, 2016

Amazing Experience! Love my 2016 GMC Terrain!! Great experience shopping at Lavery, very friendly and easy to work with! Go see Todd if you are looking to buy a vehicle! More

by Allie16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Bollman, Chris Finan
Mar 25, 2016 -

Lavery Automotive responded

Thanks Allie for your review. Great choice with the 2016 GMC Terrain. I think you'll love driving that all year around. Take care :) Happy Spring, Lindsay Lavery

March 24, 2016

Service The service team as well as the car technicians at Lavery Automotive went above and beyond to make our experience great. They were able to get our par More

by Brigham21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 25, 2016 -

Lavery Automotive responded

=) Wohoo thanks for your nice comments about your experience at the Service Center at Lavery Automotive. We appreciate your feedback. Have a nice Easter-- Lindsay Lavery

March 23, 2016

Emily Thomas Had my vehicle recalled. They had everything done in hr. I thought it would have been the next day that I got my car back. I was wrong. More

by Jw97sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 23, 2016 -

Lavery Automotive responded

Great to hear, thanks for your comment! Lindsay Lavery

Mar 24, 2016 -

Lavery Automotive responded

Thank you for my review! I am so happy we got your recall done in a timely fashion! Please contact me with any of your service needs! Sincerely, Emily

March 23, 2016

Service - Emily Its always a pleasure to see Emily and her wonderful smile. She keeps me well informed when one of my vehicles are being serviced and takes the time t More

by Pharaoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 24, 2016 -

Lavery Automotive responded

Dear Pharaoh, Thank you so much for my review! It is always such a pleasure to work with you and take care of you and your vehicles! I am wishing Lorenzo all the best in NC at college! I bet you are a proud dad! Have a super weekend buddy! Sincerely, Emily

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