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Lavery Automotive
Alliance, OH
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excellent customer service Went in for a recall and routine maintenance. Emily was very friendly and helpful. Didn't take the service department long to get me in, out and back Went in for a recall and routine maintenance. Emily was very friendly and helpful. Didn't take the service department long to get me in, out and back on the road. I always have a great experience when I'm at Lavery. My family has purchased multiple vehicles from them, and I'm pretty certain I will be a life long customer. Top notch customer service like always. More
good treatment with service aportment Service done in timely manner and all questions answered about other topic besides what vehicle was brought in for.. Friendly treatment by staff while Service done in timely manner and all questions answered about other topic besides what vehicle was brought in for.. Friendly treatment by staff while waiting for service to be done.. More
Very Professional Emily Thomas is always very friendly, and not only that, but you trust she knows what she's doing. She's competent! Gets back to you to keep you pos Emily Thomas is always very friendly, and not only that, but you trust she knows what she's doing. She's competent! Gets back to you to keep you posted. Thank you!! More
Quick Service Joe always takes care of me. Joe never pressures you and always get's me in quickly, They have fair prices for service and I love the free car wash. Joe always takes care of me. Joe never pressures you and always get's me in quickly, They have fair prices for service and I love the free car wash. More
Excellent customer service!! I had a recall appointment and the service team was quick and timely based on what they estimated for my appointment. Emily did a fantastic job to go I had a recall appointment and the service team was quick and timely based on what they estimated for my appointment. Emily did a fantastic job to go above and beyond to make sure that I was taken care of. This is not your typical service center. Great Job Emily and the Lavery team!! More
'13 GMC Terrain warranty repair My vehicle had a failed transfer case. They towed it and got me a rental car within an hour of me calling. Great service! Thank you, Emily Thomas! My vehicle had a failed transfer case. They towed it and got me a rental car within an hour of me calling. Great service! Thank you, Emily Thomas! More
Amazing Experience! Love my 2016 GMC Terrain!! Great experience shopping at Lavery, very friendly and easy to work with! Go see Todd if you are looking to buy a vehicle! Love my 2016 GMC Terrain!! Great experience shopping at Lavery, very friendly and easy to work with! Go see Todd if you are looking to buy a vehicle! He is awesome!!! Thank you Lavery! More
Service The service team as well as the car technicians at Lavery Automotive went above and beyond to make our experience great. They were able to get our par The service team as well as the car technicians at Lavery Automotive went above and beyond to make our experience great. They were able to get our part needed from a different location and replaced all in one day. They stand by their word and made the process extremely quick and easy. Emily was especially helpful and kept us informed of everything that was going on from start to finish. I want to thank her and everyone else who took care of us today it was a great experience and we will return again in the future. More
Emily Thomas Had my vehicle recalled. They had everything done in hr. I thought it would have been the next day that I got my car back. I was wrong. Had my vehicle recalled. They had everything done in hr. I thought it would have been the next day that I got my car back. I was wrong. More
Service - Emily Its always a pleasure to see Emily and her wonderful smile. She keeps me well informed when one of my vehicles are being serviced and takes the time t Its always a pleasure to see Emily and her wonderful smile. She keeps me well informed when one of my vehicles are being serviced and takes the time to review the work that was done. More