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Lavery Automotive
Alliance, OH
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 08, 2016
Why I've been coming back so long. Emily Thomas was a new face to me at Lavery's, where I've been dealing exclusively for years. She called to tell me that there was a recall on my Impa Emily Thomas was a new face to me at Lavery's, where I've been dealing exclusively for years. She called to tell me that there was a recall on my Impala and to schedule it in to be checked out. I proposed dropping it off overnight as we needed to drive right past on consecutive days, but brought it in earlier than planned as schedules changed. She was pleasant, professional, and accommodating. As the afternoon progressed, she called to say that the car was done early, allowing us to pick it up on our way home. When I stopped to get the car, she was again genuinely a pleasure to deal with. I enjoy doing business with people who are both competent and possessing a positive attitude. Emily is an asset to her department and the dealership as a whole. More
by Gregg3206
Employees Worked With
Emily Thomas
April 02, 2016
No pressure, Great Experience! My experience with Todd Bollman at Lavery was Excellent. There were no high pressure sales tactics. He was very professional and courteous throughout My experience with Todd Bollman at Lavery was Excellent. There were no high pressure sales tactics. He was very professional and courteous throughout the entire buying process. He spent a lot of time going over all options available to me with rebates, discounts, financing, etc. I had a lot of questions about different vehicles and Todd was patient and understanding and did not make me feel silly or awkward asking all of my questions. He is very knowledgeable in his job which meant no going back and forth to a superior for help. This made me feel more secure in my purchase as well. I highly recommend Lavery Automotive in Alliance, Ohio. When you go to Lavery you should ask for Todd, you will not be disappointed! More
by Carmen Neidert
Employees Worked With
Todd Bollman
April 02, 2016
Always outstanding service Each time I bring my Cadillac in, the service department reminds me why I stick with Lavery Automotive. Rick got me a great price on four new tires an Each time I bring my Cadillac in, the service department reminds me why I stick with Lavery Automotive. Rick got me a great price on four new tires and the service was done fast. I couldn't be happier. More
by Juliejakmides
Employees Worked With
Rick Phillips
April 02, 2016
Service for Silverado The service department was on schedule for my appointment. The service representative was very courteous, friendly and quite professional in dealing The service department was on schedule for my appointment. The service representative was very courteous, friendly and quite professional in dealing with the services that's I was needing for that day. Emily kept me informed of the progress of the service time. Wayne E. Schonauer More
by Waynechevy
Employees Worked With
Emily Thomas
March 31, 2016
Always exceptional service!! Always treated in a professional manner and always feels like home when I come to Laverys. Everyone goes out of their way to make you feel comfortable Always treated in a professional manner and always feels like home when I come to Laverys. Everyone goes out of their way to make you feel comfortable with your automotive experience. Thank you Mark Cuva for always servicing my vehicles! More
by BClair
Employees Worked With
Mark Cuva, Joe Bumgardner, Nick Barton, Larry Haidet, Lindsay Lavery, Jim Teal, Scottie Robb, Bill Lavery, Terry Christy, Greg Ganni, Paul Legg, Harold Court, Becky Labate, Amy Wolf, Matt Slease, Emily Thomas
March 29, 2016
Excellent service department I went in for a recall on my Buick. Emily Thomas in service was very helpful and friendly. I was in and out in no time. Excellent Service! I went in for a recall on my Buick. Emily Thomas in service was very helpful and friendly. I was in and out in no time. Excellent Service! More
by LarryC
Employees Worked With
Emily Thomas
March 29, 2016
top line and fast Didn't see our service rep's name below. Wanted to say thanks and give the best rating for Rick Phillips. Not only sped us thru service but took the Didn't see our service rep's name below. Wanted to say thanks and give the best rating for Rick Phillips. Not only sped us thru service but took the time to walk us thru some operating functions we did not understand with the on board systems. Great friendly help. Thanks! More
by monroe townsend
Employees Worked With
Rick Phillips
March 29, 2016
Excellent services Emily Thomas did a great job yesterday helping me have my SRX Serviced at Laverey Automotive! What a great dealership!! I would highly recommend this Emily Thomas did a great job yesterday helping me have my SRX Serviced at Laverey Automotive! What a great dealership!! I would highly recommend this dealership to all! Thanks for being so awesome!! More
by Mikecam
Employees Worked With
Emily Thomas
March 29, 2016
Smoothfrom start to finish... Emily met me with a great greeting when I arrived and actually found a recall on my Enclave that I didn't know I had. She explained all the work perfo Emily met me with a great greeting when I arrived and actually found a recall on my Enclave that I didn't know I had. She explained all the work performed and gave me a copy of the inspection report. Great experience ! More
by meluke
Employees Worked With
Emily Thomas
March 28, 2016
Great salesperson! I bought my first car from Todd 3years ago and came back again on my birthday for another car! As the first time Todd walked me through the process an I bought my first car from Todd 3years ago and came back again on my birthday for another car! As the first time Todd walked me through the process and was quick and painless .. Look forward to another 3 years for another car! Great service Tylene More
by Ttcr03
Employees Worked With
Todd Bollman
