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Lavery Automotive
Alliance, OH
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 655 reviews
July 17, 2016
Felt good about my purhcase Had a narrow selection of trucks to fit my needs. Only 4-6 in the county. Three were in Alliance so had a day I could drive the 40 some miles to look Had a narrow selection of trucks to fit my needs. Only 4-6 in the county. Three were in Alliance so had a day I could drive the 40 some miles to look at them. I found the one that fit the best at Lavery. I was not approached on the lot, which sometimes I appreciate. So I went inside and first impression was good. I was greeted immediately at the front desk and soon after presented with a rep. Todd Bollman also made a good first impression, calming, firm handshake, and constant eye contact. He took me to the truck, I liked it, he got someone to assess my truck and we looked at the history of the truck I was interested in. He showed me all the data available to him on the same screen for me to see, loved the carfax. I was OK with the value offered for my trade in, so all that was left was the numbers. It took two trips to "the man behind the curtain" but there was enough room to feel better about the deal. Todd was very good to work with. Being skeptical by nature I was OK with this guy. He was observant and had good interpersonal skills. He thanked me twice for my military service triggered only by the plate on my truck. The dealership in total was comfortable and professional. Tip of the hat also to Beth and Becky! More
by 19Rich49
Employees Worked With
Todd Bollman, Becky Labate
July 15, 2016
lynns cruz I went to Lavery Chevrolet just to look around ,Todd Bollman was our salesman ,,,,,He was the greatest sales man I have ever had .He explained ever I went to Lavery Chevrolet just to look around ,Todd Bollman was our salesman ,,,,,He was the greatest sales man I have ever had .He explained every thing in detail. He showed us the car facts immediately!!!!!!! I will never shop any where else !!!!!!! He put me in a new Cruz I love my new 2016 Cruz!!!!!!!! Thank you so much Todd!!!!!..........Linda Lenigar More
by lynns cruz
Employees Worked With
Todd Bollman
July 15, 2016
My Trax LTZ Great friendly and professional Dealership. Went out of there to find the car I wanted.Thanks again Todd Bollman and Jim Teal for hard work. Great friendly and professional Dealership. Went out of there to find the car I wanted.Thanks again Todd Bollman and Jim Teal for hard work. More
by mike
Employees Worked With
Jim Teal, Todd Bollman
July 02, 2016
Superior Customer Service: The Extra Mile Coming to Lavery we were blessed to save the best for last! We had been all over the area looking at pre-owned vehicles in our price range. At Lavery Coming to Lavery we were blessed to save the best for last! We had been all over the area looking at pre-owned vehicles in our price range. At Lavery the atmosphere was refreshing and relaxing: it was welcoming on the spot with Kali Herritt. She greeted us immediately with kindness. She was friendly and professional. We were not pressured but treated with honesty and trustworthiness. She was patient with us in test driving vehicles and having them doublechecked with our local mechanic. The condition, selection, and prices of pre owned vehicles to choose from at Lavery were good. Kali followed up continually with caring feedback and helped us every step of the way. She even went the extra mile to help be sure our automobile purchase experience had all the important details that mattered. We would highly recommend Lavery to anyone and Kali Herritt keep shining brightly with kindness in sales-what a blessing to work with you! More
by thankful family for our Journey
Employees Worked With
Kali Herritt
June 28, 2016
Excellent Great experience! All employees were personable and friendly! Todd, Becky, and Mark were very helpful and ensured all my questions were answered and m Great experience! All employees were personable and friendly! Todd, Becky, and Mark were very helpful and ensured all my questions were answered and made leasing my car as easy as 1-2-3. I will definitely tell friends and family about my experience and recommend going to see them at Lavery Automotive. More
by Brunner590
Employees Worked With
Todd Bollman, Mark Eberling, Becky Labate
June 22, 2016
Call before you visit....better yet don't visit at all Visited Lavery on a Friday looking for a specific vehicle that they had listed on their website. My buddy and I drove around the lot twice looking for Visited Lavery on a Friday looking for a specific vehicle that they had listed on their website. My buddy and I drove around the lot twice looking for the Camaro. We could not find the car so we went inside. We walked around the showroom and looked at cars for at least 10 minutes....no one bothered to ask if they could help us or if we had any questions. After another 5 minutes or so I walked up to the manager's desk and asked about the specific vehicle that I was looking for. I was informed that the car was not there that day. Wasted trip, no apology and obviously no interest in my business. There are a LOT of other car dealers in the general area.....take the time to read the comments especially the ones about used vehicles and then drive a few extra miles to Canton, Akron or even Louisville....save money and deal with people who are glad that you are there! More
by ECHO
Employees Worked With
Bill Lavery
June 21, 2016
Overall Good experience! This was our second purchase. Bill always has a good selection Of vehicles. It was a overall good experience. Very friendly and no pressure. Todd was This was our second purchase. Bill always has a good selection Of vehicles. It was a overall good experience. Very friendly and no pressure. Todd was very helpful in finding the car I wanted. More
by Jewl
Employees Worked With
Bill Lavery, Todd Bollman
June 21, 2016
Excellent Precise Friendly service. From my first call about whether my mechanical problem would be covered, She was friendly and knowledgeable. She got the car in the next morning and From my first call about whether my mechanical problem would be covered, She was friendly and knowledgeable. She got the car in the next morning and the work was done correctly and under warranty by Buick. More
by Trooper
Employees Worked With
Emily Thomas
June 02, 2016
No pressure! Very pleasant experience! We were not pressured to buy & was able to take our time in making a final decision! We were treated fairly and had all of o Very pleasant experience! We were not pressured to buy & was able to take our time in making a final decision! We were treated fairly and had all of our questions answered by the salesman! More
by Howard
Employees Worked With
Todd Bollman, Becky Labate, Chris Finan
May 27, 2016
Exemplifies Professionalism Lavery is the most honest and professional dealership with which I've ever dealt. Todd Bollman is great and makes the buying process not only efficie Lavery is the most honest and professional dealership with which I've ever dealt. Todd Bollman is great and makes the buying process not only efficient but comfortable - a real asset to a great dealership. From a service perspective - the staff is very thorough and eager to help. Emily Thomas is an incredible representative of the service department. Always pleasant, polite and professional, she makes me want to drive the nearly 30 miles to get my Cadillac serviced at Lavery. Well done Bill. Paul R. Feaser More
by paulfii
Employees Worked With
Todd Bollman, Emily Thomas
