Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lavery Automotive
Alliance, OH
655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 655 reviews
February 01, 2017
Great buying experience. Friendly curteous staff. At times you think "old fashioned" customer service is dead, but not so at Lavery's. We found the whole staff to be friendly and courteous. Todd Bol At times you think "old fashioned" customer service is dead, but not so at Lavery's. We found the whole staff to be friendly and courteous. Todd Bollman helped us with the purchase of the perfect car for our needs at a very good price. He is professional while making you feel welcome and appreciated. The overall purchase experience was quick and easy, we will continue to do business with Lavery's. More
by Theresa C.
Employees Worked With
Todd Bollman
January 25, 2017
Always and Easy Transaction Scotty Robb and Todd Bolin always make shopping at Lavery's an easy transaction. Pricing is always fair and normally below market. Becky Labatte in Scotty Robb and Todd Bolin always make shopping at Lavery's an easy transaction. Pricing is always fair and normally below market. Becky Labatte in finance has always done my family right...from getting the best available rates to making sure we have the proper protection from Extended Warranty if necessary to the proper GAP coverage. Bill Lavery should be proud to have these folks representing his dealership!! More
by MIke S.
Employees Worked With
Scottie Robb, Todd Bollman, Becky Labate
January 24, 2017
Amazing experience I got my first car here with Todd. Everyone there was professional and friendly. The experience was pleasurable and I would definitely recommend this I got my first car here with Todd. Everyone there was professional and friendly. The experience was pleasurable and I would definitely recommend this place to my friends if they'd ever need a new car. More
by Eden
Employees Worked With
Todd Bollman
January 12, 2017
Excellent Experience I bought a 2012 CTS-V Coupe from them sight unseen. Sarah did an amazing job in researching some things that showed up on the CarFax report to ease my I bought a 2012 CTS-V Coupe from them sight unseen. Sarah did an amazing job in researching some things that showed up on the CarFax report to ease my mind. She was also able to send pictures of the undercarriage shortly after I requested it, along with other pictures of the car, so I knew what I was getting. The down payment process was painless and they honored an early listing price that had been adjusted after I saw the listing and contacted them despite a lot of interest from other parties. I arrived in Ohio after several delays due to weather to a waiting Todd Bollman in another Cadillac V-series because they wanted to make sure mine was perfect when I first saw it.... and it was. It was sparking on the showroom floor and after a quick test drive I completed the purchase. They had me in and out in a timely manner and suggested an excellent restaurant right down the road for dinner, which I appreciated. Todd was excellent to deal with, going beyond my expectations when buying a used car. I would without a doubt buy from Lavery Automotive again. They saved me thousands of dollars, even factoring in flying to Ohio from Washington and driving the car home, and made the experience very enjoyable. More
by DouglasC
Employees Worked With
Todd Bollman, Sarah Heacock
January 04, 2017
Buick Todd Bolland and Becky Lablate made our new vehicle purchase very pleasurable. Both were very professional and answered any questions we had. Would Todd Bolland and Becky Lablate made our new vehicle purchase very pleasurable. Both were very professional and answered any questions we had. Would definitely recommend to family and friends. More
by Don
Employees Worked With
Jake, Todd Bollman, Becky Labate
January 02, 2017
Good service She was patient and helpful with us. She was very polite as well. It took a long time and she had a very good temperament throughout. Great job She was patient and helpful with us. She was very polite as well. It took a long time and she had a very good temperament throughout. Great job More
by Rhoo
Employees Worked With
Sarah Coe
December 20, 2016
Excellent service I dealt with Todd Bollman at Lavery and I can't speak highly enough about him. Without his hard work I would not be lucky enough to drive the car I am I dealt with Todd Bollman at Lavery and I can't speak highly enough about him. Without his hard work I would not be lucky enough to drive the car I am now driving. Todd and Chris worked incredibly hard to find the right car for me and also to help me get credit approval, which was almost impossible at other dealerships. I can't reccomend Todd and all the other staff at Lavery highly enough, and I can guarantee I will be returning there for future purchases More
by Adamquinn
Employees Worked With
Todd Bollman, Chris Finan
December 17, 2016
John's Christmas Gift I would like to thank Todd,Chris,and the young lady that helped with the tech. items found in my 2016 Buick Encore. The Outstanding Service and Qualit I would like to thank Todd,Chris,and the young lady that helped with the tech. items found in my 2016 Buick Encore. The Outstanding Service and Quality of Professionalism that Abound at this Dealership is above and beyond what is found at the other Dealers. I spent quite awhile looking for the right vehicle. Upon leaving, I knew that the right decision was made and that I would return for my next Vehicle. Lavery Automotive should be Proud to have the Outstanding Staff that it does. Please keep up the good work. Thank You. John. Loudonville,Ohio. To Lavery Automotive Staff have a Wonderful Holiday Season. More
by John Hendrickson
Employees Worked With
Todd Bollman, Chris Finan
December 10, 2016
Another explorer Thank you to Todd for making the experience better than we could have asked for. Loved the no pressure sales approach and we would definetly come bac Thank you to Todd for making the experience better than we could have asked for. Loved the no pressure sales approach and we would definetly come back for our next vehicle and ask for Todd. Thanks to Chris too for the quick process of all the paper work as well. Job well done gentlemen! Phil & Yvonne Yerrick More
by Yerrick
Employees Worked With
Todd Bollman, Chris Finan
December 09, 2016
Worth the drive! Just purchased a used lacrosse on 12-8-2016 for my wife from Lavery. We couldn't be more pleased with the service and vehicle. This wasnt one of the Just purchased a used lacrosse on 12-8-2016 for my wife from Lavery. We couldn't be more pleased with the service and vehicle. This wasnt one of their most expensive vehicles, but i was treated absolutely no different. Mark and Joe were very organized and proffessional to expedite our transaction, since we drove almost 500 miles roundtrip for the purchase. So, my advice is it is definitely worth the drive for the savings and service!! Once again a big thanks to Mark Eberling and Joe. Also congradulations to all employees at Lavery for earning dealer of the year. Andy Shoemaker More
by a shoemaker
Employees Worked With
Joe Bugara
