Laurel Toyota

Honest and Efficient - A Great Experience Scott and his team are worth going out of your way to buy from, the car was in better condition than advertised, and the price was more than fair. I h Scott and his team are worth going out of your way to buy from, the car was in better condition than advertised, and the price was more than fair. I had a small issue with an O2 sensor, I got it fixed locally and sent them the bill and they sent me a check to cover it. I would absolutely buy another vehicle from Scott. You will not be disappointed. More

OUTSTANDING CUSTOMER SERVICE I saw their listing on E-Bay, geat video and pics so I called Scott, the dealers internet sales manager there at Laurel Toyota. This was Thursday Nov I saw their listing on E-Bay, geat video and pics so I called Scott, the dealers internet sales manager there at Laurel Toyota. This was Thursday Nov 10.... Thursday Nov. 18 it was sitting in my driveway. They are located in Pennsylvania....I am in New Mexico!!!! Scott handled the paper work via overnight mail, set up the transport truck, and delivered it with a full tank of gas. Scott answered my many text messages, e-mails and phone calls immediately, it was as if I was his only customer!!!! I was nervous about buying a vehicle sight unseen and not being able to drive it, but he was reassuring, I trusted him and the vehicle turned out better than advertised. This was a used vehicle that was super cared for. I have bought many new vehicles from dealers face to face and Laurel Toyota was the best by far. No games, stellar customer service, I highly recommend this dealer. And Scott is a stand up honest manager that knows what he is doing. More

Great experience Searched for a considerable amount of time for Toyota dealers with good reviews, finally located Scott Long based on his many positive Ebay reviews. I Searched for a considerable amount of time for Toyota dealers with good reviews, finally located Scott Long based on his many positive Ebay reviews. I ended up ordering a 2016 Tacoma through Scott with every option I wanted without ever stepping foot in the dealership. Found Scott very easy to work with and he managed to get me exactly what I wanted and in the time frame I wanted, he even managed to give me a great price on the truck, cant do any better than that in my opinion. I drove from NJ out to PA and 2 hours after arriving at the dealer was on my way home in my new truck. Great experience and would highly recommend to anyone looking for a new Toyota. More

I Traveled 2,700 miles " I HIGHLY RECOMMEND Scott Long at Laurel Toyota, Let me tell you why! Would you fly 2,700 miles from California to Pennsylvania knowing you have to " I HIGHLY RECOMMEND Scott Long at Laurel Toyota, Let me tell you why! Would you fly 2,700 miles from California to Pennsylvania knowing you have to drive 38 hours back? Nope, me neither.. But I DID!! I had been looking for a high performance Mustang for months.. Here in California the good ones are seriously over priced and / or have been abused. I looked on EBay for the hundredth time and there it was. 2014 Black Mustang GT, Supercharged, Brembo brakes, many extras and just 3,300 original miles at a fair price. I contacted Laurel Toyota via email and Scott Long responded immediately. We discussed price, he emailed the Carfax report and options for shipping * me being old school, I had to see it. I traveled to PA knowing I could be flying right back if this doesn't work out. I arrived in Pittsburgh, still 2 hours away from the dealership. Scott made arrangements to pick me up and drive me to Laurel Toyota. I am thinking, who still does that? My driver Mike, he was so down to earth, we stopped to get coffee, he knew the area well and he just made you feel like a friend. I arrived at Laurel Toyota, met Scott Long, he made me feel welcomed and then it happened. I saw it "The Unleashed Beast" it was as amazing as the pics where on online, everything exactly as described and more. So when I finally came back to reality, I am thinking now the grueling 5 hours of sitting in a dealership. Not at all! I almost immediatly sat down with Kelly in financing, the price, terms and conditions, exactly what was discussed. Kelly was amazing and very thorough, I was in and out less than hour. The 38 hour drive back? Well, I smiled the whole way back and all I can say is "Boy do my cheeks hurt" Scott Long and his co-workers at Laurel Toyota not only are amazing to work with, but its a breath of fresh air to know that there are good genuine people that still do the right thing. Thank you Scott for making this an amazing experience. - Don Chino Hills, CA More

Internet purchase I found the car I was looking for on their internet website. I had a car to trade. the entire deal was done via email. I got a fair price for my tr I found the car I was looking for on their internet website. I had a car to trade. the entire deal was done via email. I got a fair price for my trade and a fair price on the vehicle I was purchasing. I worked with Scott Long and he was very professional and accommodating. I travelled a little over 2,000 to pick up my new car. once at the dealership the transaction was completed in less than 1 hour. I would buy from this dealer again! More

horrible customer service I am sitting in lobby now. I arrive; stand outside my car looking like a fool so finally walk in and 3 people just sitting at desk. I know they saw me I am sitting in lobby now. I arrive; stand outside my car looking like a fool so finally walk in and 3 people just sitting at desk. I know they saw me. Customer service is most important thing when I walked in lady says can I help you. I said don't you come to the car anymore and she said normally yes. This is my 2nd time here. I think I will drive the extra to get better service. First impressions say alot. These 3 people were not with customers and we're not on the phone! More

How to Buy a Prius for Dummies (or any one else!) I had been driving my first Prius for more than 8 years, and recently started looking for a new one. I quickly found a new 2014 Prius III on eBay at a I had been driving my first Prius for more than 8 years, and recently started looking for a new one. I quickly found a new 2014 Prius III on eBay at a great price. The only problem was, it was sitting in western Pennsylvania...about 5 hours from my home in northern NJ. I called Scott Long at Laurel Toyota and asked him about the car, and about my 2005 Prius as a trade-in. He confirmed everything about the car listed on eBay, and, after receiving photos of my trade-in, offered me a very reasonable price for my old car. I told him I'd think about it. The next day, Scott sent me an email, offering me an extra $500 for my trade-in. The deal was so good, that I decided to drive 300 miles to Johnstown, PA in my old Prius, and 300 miles back home in my beautiful new one! It was a long drive (especially, the first half -- I recommend stopping at the Panera's in Bloomsburg, PA, about two hours east of Johnstown, on the way home!), but ended up being one of the smartest things I ever did. The transaction was done quickly, and everything promised me on the phone and Internet was delivered. Scott was extremely professional, which even made his Pittsburgh Pirates/Steelers/Penguins memorabilia on the bookcase behind him seem bearable (the Rangers victory over the Pens the day before also helped!). I recommend that you check out your local Toyota dealership, get their best deal, and then call Scott to complete your new car purchase! More

Scott and Zach were great! Though Im not the smartest when it comes to keeping vehicles (have owned a new one every two years) I do have a lot of experience with the car buying Though Im not the smartest when it comes to keeping vehicles (have owned a new one every two years) I do have a lot of experience with the car buying process and buying from Laurel Toyota was the smoothest and best yet. I didn't have to negotiate or walk away, or be lied to (some other local dealers) about deal terms. Scott was honest took great care of me and even pulled some strings to get me in the truck I wanted at a fair price. I can't thank Scott enough and even Zach the finance manager was so easy to work with no high pressure add on's, etc. I drove 4 hours to get this truck and I would do it again. Thank you so much again guys for the great service! Before you waste your time at other stealers visit them first, honest, straightforward, easy and genuine. More

Bad Deal Horrible! Sold my son a used, overpriced Chevy Equinox with a super high interest rate in january 2014. We didn't even get the vehicle until three w Horrible! Sold my son a used, overpriced Chevy Equinox with a super high interest rate in january 2014. We didn't even get the vehicle until three weeks after we bought it because they lied about what it needed to be fixed. It had to go back again for another two weeks and wasn't fixed correctly. Once again it is not running, which has been the case for the past month and a half. So my son is making payments on a car he's barely driven. Way to take advantage of a young first time buyer! Shame on you Laurel Toyota. More

Great Toyota Tundra Buying Experience I spent a lot of time looking for a particular 2014 Toyota Tundra Crew Max across 5 local dealers and 5 out of state dealer's inventory. I ended my se I spent a lot of time looking for a particular 2014 Toyota Tundra Crew Max across 5 local dealers and 5 out of state dealer's inventory. I ended my search when I met Scott Long from Laurel Toyota in PA. Not only did Scott have exactly what I was looking for but he had the lowest price. I flew to PA where Scott's driver picked me up at the airport and drove me 2 hours to the Laurel Toyota dealership. The truck we had agreed on was sitting out front, freshly washed, a full tank of gas, with all the features I wanted, just like the pictures Scott sent to me. It was a very smooth transaction and I was out the door in about 45 minutes. If you are in the market for a great car buying experience that meets your expectations, I highly recommend buying from Scott Long at Laurel Toyota. You can reach Scott on twitter @ScottLongCars. More