Laurel Toyota
Johnstown, PA
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Recently purchase a used 2015 Jeep Wrangler from Scott Long at Laurel Auto Group. I began my search online through EBay Motors and after finding the vehicle listing and posting a question Scott reached ou Long at Laurel Auto Group. I began my search online through EBay Motors and after finding the vehicle listing and posting a question Scott reached out to begin the process. He was very responsive to questions about the vehicle and really made the process very easy to navigate even from afar. He and his team worked up a great deal for the vehicle; handled financing and all the paperwork; and even delivery the Jeep right to my home in Maine. I really have to give it to Scott and his team for helping me find the Jeep I've been looking for. I would not hesitate to work with Scott again on another vehicle purchase. More
Completing a deal with the sales staff could not have been easier or more pleasant. From the first contact when I found the car to the last handshake when driving away, they were courteous, professional, been easier or more pleasant. From the first contact when I found the car to the last handshake when driving away, they were courteous, professional, HONEST, and responsive to my questions. Drove a very fair deal, communications were very fast, and the car was exactly as described, a RARITY when searching for a car on-line. More
Flawless Transaction I purchased a 2016 Toyota 4Runner off eBay for my daughter. Scott Long was spot on from initial call to shipping, no surprises. My daughter loves the I purchased a 2016 Toyota 4Runner off eBay for my daughter. Scott Long was spot on from initial call to shipping, no surprises. My daughter loves the car, Scott even filled the gas tank! We had several negative experiences at dealerships before we purchased this car. It’s rare to find this type of service these days, highly recommended! Thanks More
service review Service was handled in a professional manner but I had to wait 2 1/2 weeks for an appointment. The time before I had to wait two weeks. It’s a b Service was handled in a professional manner but I had to wait 2 1/2 weeks for an appointment. The time before I had to wait two weeks. It’s a bit frustrating. More
Great Price and Great People!! In the past, buying cars has always been a battle between me and the dealers. They always have tried to beat me out of my money. Making a buck at any In the past, buying cars has always been a battle between me and the dealers. They always have tried to beat me out of my money. Making a buck at any cost seemed to be a recurring theme. Then I found Scott Long at Laurel Toyota in Johnstown, Pa. I am from out of state and found a car I was interested in on-line. I sent an e-mail to Laurel Toyota and Mr. Long returned my query promptly. He identified the car I was interested in and quoted me a no haggle price, which was much lower than any comparable car in my area. We communicated several times over the next few weeks and Mr' Long was able to accommodate my exact needs. We set up a time for my wife and I to visit and made a 4hr trip to western Pa. When we arrived, our vehicle was washed and gassed up and ready for a test drive. The vehicle was perfect and they gave us a fair trade-in deal for our old car. From the time we pulled in until we left took 2 hours! Mr' Long was fantastic! From the initial contact to the signing of the papers, Mr. Long was professional and factual. There was never any pressure or the normal rhetoric I associate with car salesmen. In all my years I never enjoyed buying a car until now! This is due to Mr. Long's character and knowledge of his profession. I met a few other members of the Laurel Toyota team who were also very impressive. I researched Laurel Toyota by reading on-line reviews. Absolutely every review was positive. I wholeheartedly recommend Laurel Toyota. Look up Scott Long also. It will be one of the best deals you can make. More
Excellent Service and a Trustworthy Internet Operation I recently purchased a Tacoma from Scott Long via the internet. i was very pleased with Mr. Long's service in processing my purchase. There is qui I recently purchased a Tacoma from Scott Long via the internet. i was very pleased with Mr. Long's service in processing my purchase. There is quite a bit of trust involved in buying a vehicle unseen via the internet, and I NEVER felt ANY reluctance or apprehension regarding this transaction. Scott handled everything with style and grace. In my experience, Scott Long is trustworthy, and a professional, and an excellent communicator. I believe he deserves your trust. I would be a repeat customer should the opportunity present itself. More
purchase of Toyota 4Runner TRD Pro I traveled 900 miles to buy my truck at this dealership. I buy a lot of cars for business and my family. Scott Long took care of our deal over the pho I traveled 900 miles to buy my truck at this dealership. I buy a lot of cars for business and my family. Scott Long took care of our deal over the phone in 5 minutes. Everything he said he would do happened and there were no issues at all. We received the best deal I could find in the country on the truck and the transaction went perfectly. I have never had a vehicle purchase go this stress free. They do what they day and there are no games. Just strait up no issues buying experience. This is where you need to go and buy your next vehicle. More
2018 Tundra Top Notch Experience To start with I'm a buyer from Florida. I searched online for a dealer who could meet my truck needs. In my search I corresponded w/dealers from all To start with I'm a buyer from Florida. I searched online for a dealer who could meet my truck needs. In my search I corresponded w/dealers from all over the country. It was like pulling teeth to get answers from them. I came across Scott Long [who was very different] from these [OTHER folks who were always trying the hard sell]. They were easy to weed out. Scott was very attentive w/quick responses & genuinely helpful. Scott had to [factory order] my 2018 Toyota Tundra 4x4 Ltd Double Cab. From lending to signing documents from afar, Scott made the whole process run smoothly. I felt confident in Scott who is VP of internet sales. Even though I had to fly in from Daytona Beach to Pittsburgh to pick it up, it was worth it. He had to send a driver [Mike P] to pick me up at the Pittsburgh airport which is about 100 miles NW of the dealership. Mike was top shelf and a great tour guide, also. Even after the sale Scott's been very attentive even though he [obviously] won't be the servicing dealer. I have to say that Scott was always just a phone call, text, or email away [even before he had my business]. If I'm ever in the market again I'll be calling Scott. More
Excellent service and support on Internet Ebay purchase. Scott Long from Laurel Auto Group who manages their internet sales is simply amazing. He makes you feel like you are his one and only customer. His Scott Long from Laurel Auto Group who manages their internet sales is simply amazing. He makes you feel like you are his one and only customer. His communication, attention to detail and follow-through are superb. What a real pleasure to work with someone who truly cares about customer satisfaction and service, I've bought a lot of cars and truck and this was my first out of state internet but...it was by far the easiest and most enjoyable! Great Job! More
New Tundra Limited Purchase I had just sold my 2000 Tundra that I'd bought new and driven for 180K miles. It was in very good condition, well maintained, and I'm certain the new I had just sold my 2000 Tundra that I'd bought new and driven for 180K miles. It was in very good condition, well maintained, and I'm certain the new owner appreciates it as much as I did. In it's absence I found the new Tundra I was looking for online for a price I was willing to pay and bought it sight unseen (except online). Scott Long and his lovely assistant were very helpful in managing my time when we arrived we had driven a few hundred miles to get to Laurel Toyota from Virginia Beach, Va. and needed to return the same evening. None of the dealers in my area had the vehicle I was seeking, and moreover none were willing to provide a fair deal like Laurel Toyota did. Ask me if I'd drive that distance again and I'd reply YES! I probably wouldn't drive back the same day like I did, but YES I'd go that far to save what Laurel Toyota saved me on my new Tundra. I couldn't be more pleased. I've owned countless Toyota's over the years and believe in their product line. I've owned a repair shop in Virginia Beach since 1982 and have serviced all makes and models of Asian and Japanese Vehicles, and I'm convinced you can't go wrong with a Toyota. Thanks for making buying a new Tundra a great experience. More