Laurel Ford Lincoln
Windber, PA
Filter Reviews by Keyword
By Type
Showing 386 reviews
Scott Long and Laurel Ford First Rate. After searching locally, in Middle Tennessee, and on line for a 2014 low mileage Ford F 150 Supercrew 4X4, I discovered a one owner F150 Platinum Sup After searching locally, in Middle Tennessee, and on line for a 2014 low mileage Ford F 150 Supercrew 4X4, I discovered a one owner F150 Platinum Supercrew at Laurel Ford. It took several days of on line questions and answers and negotiations to get an estimated trade in value for my 2011 F 150 Suprecrew, (I have a severe hearing loss) but Scott Long was patient, informative and precise with the information I needed to know before I made my decision. I was hesitant about driving over 600 miles to buy a truck I had never actually seen, but the 100% satisfaction ratings for Scott Long convinced me to take the risk and expense of driving to Laurel Ford/Lincoln in Windber, PA to attempt a trade. When I arrived at the dealership, I was met by Scott, shown the truck, test drove the truck and we agreed on the deal. The truck was exactly as he had described to me and my trade estimate was exactly what Scott had promised. At no time was any pressure placed on me by any member of the staff of Laurel Ford/Lincoln and a couple of special requests were done for me in the process of concluding the transaction. I traveled round trip over 1200 miles to receive old fashioned local dealer respect and treatment. When I am looking for my next F 150, or my wife's next Lincoln MKC, I will certainly contact Scott and the staff before I make a purchase. More
Buy with confidence when dealing with Scott Long After finding the exact F150 I'd been searching for online, I contacted Scott Long for more info on the truck. The dealership was 4 hours away and I w After finding the exact F150 I'd been searching for online, I contacted Scott Long for more info on the truck. The dealership was 4 hours away and I was a little apprehensive about buying the truck sight unseen. Scott knowlegeably answered all my questions and provided all the info I needed to allay my fears about buying online. The truck was exactly as he described and exceeded my expectations. The whole transaction was smooth and efficient. Everything was taken care of when I arrived at the dealership and I was on the road home in my new to me truck in no time at all. I would recommend this dealership to anyone and will definitely check with them next time I'm searching for another vehicle. Buy with confidence from Scott Long and Laurel Ford. More
900 miles round trip was worth trip purchased new 2015 ford f-250,and couldn't have been happier with the price or staff at laurel ford.scott long was very helpful from the first time I purchased new 2015 ford f-250,and couldn't have been happier with the price or staff at laurel ford.scott long was very helpful from the first time I contacted him until I picked up my vehicle,i will do business with him in the future. More
2008 Dodge RAM 2500 Cummins Overall, an excellent experience working with this dealership. I found the truck advertised on several online car/truck sites. After determining t Overall, an excellent experience working with this dealership. I found the truck advertised on several online car/truck sites. After determining that the vehicle was close to what I was looking for I started a dialog with Scott Long. Scott was always prompt and courteous. Scott was more than willing to provide as much information as I asked for. Scott's information was always accurate. I feel that when dealerships are selling their vehicles online to a broad audience and the buyer isn't able to personally inspect the vehicle during the typical purchasing process, the seller agent, Scott in this case, has to go out of his way to provide information, data and pictures to support the vehicle that they are representing. Scott Long did so. I am not going to commit to a long drive/flight to purchase a vehicle and then suddenly learn something I didn't expect to see about the vehicle. I tried to communicate this fact upfront. In the end, the truck was more than what I expected and I was delighted with my purchase. Scott from Binghamton, NY More
2013 Ford Escape Recall Laurel had my Escape for over a week. It was returned with parts missing & misaligned assembly on body parts. No return calls to fix the issues I am d Laurel had my Escape for over a week. It was returned with parts missing & misaligned assembly on body parts. No return calls to fix the issues I am done with Ford & Laurel Auto Group! More
Scott made every effort to answer any question in a timely fashion. He was great from the initial meeting through the delivery process. Great buying experience. timely fashion. He was great from the initial meeting through the delivery process. Great buying experience. More
Found the vehicle online and asked for more information about it. Scott Long responded immediately! He was very friendly and knowledgeable. We were able to set everything up through emails during the wee about it. Scott Long responded immediately! He was very friendly and knowledgeable. We were able to set everything up through emails during the week and I got my car that Saturday. The price was great! Went over every detail of the car and answered any question I had. I love my new (used) car! More
I recently purchased a new 2014 Mustang GT premium. i knew going in the basic kind of car i wanted. they didn't have what i wanted at the dealership so they searched all nearby dealers and couldn't find knew going in the basic kind of car i wanted. they didn't have what i wanted at the dealership so they searched all nearby dealers and couldn't find what i was looking. we ended up placing a custom order threw ford to get the exact car i wanted. he quoted me a price, after incentives including taxes, and all applicable fees. i took my vehicle specs and the price he gave me and contacted local dealers to see if they could beat Laurel Fords offer, and they either offered a higher amount or didn't answer back at all. it was the best deal within 75 miles of where i lived. i decided to place the order threw Laurel Ford and it took about 9 weeks to get built and delivered. they kept me updated on my vehicle status with weekly emails. they did not pressure me into buying any additional upgrades or packages. when i the vehicle finally came i was relieved to find it was exactly what i wanted but also the price i paid was the exact price he quoted me 9 weeks prior. they are very transparent with their offers, so if they say this is what you will pay, you can expect to pay that and not a penny more. The staff were friendly and knowledgeable of the car and helped me get acquainted with all its gadgets. i also want to mention i traded in my old car towards this purchase. they gave me the highest amount Kelly Blue book said my car was worth. it was overall a pleasant experience. i will buy from them for life and recommend them to anyone interested in a new car. More
Recently purchased a 2010 Mercury Mariner from Laurel Ford in Windber, PA. Scott Long assisted us in the purchase. Mr. Long treated us as though we were purchasing a brand new car. He explained every Ford in Windber, PA. Scott Long assisted us in the purchase. Mr. Long treated us as though we were purchasing a brand new car. He explained every detail of the vehicle with confidence and pride. Mr. Long was extremely professional in every regard, but very personable at the same time. Purchasing "used" cars in the past have never been a positive experience as dealers/salesman seemed more bothered to be assisting on a used vehicle vs a new one. Scott made us feel very important and it was truly a great experience. I will highly recommend Laurel Ford and Scott Long to friends and relatives. More
I contacted Scott in reference to a vehicle they had listed on the internet. I was able to negotiate the entire purchase, finance, and extended warranty of this vehicle via e-mail in less than 24 hours listed on the internet. I was able to negotiate the entire purchase, finance, and extended warranty of this vehicle via e-mail in less than 24 hours. The next day I flew to Pittsburgh, Scott had their delivery personnel pick me up at the airport, take me to the local McDonald's to look over the truck, complete the paperwork, and I was on my way home (North Carolina)! This was the best vehicle buying experience I have had! Price was great and the ease of the transaction was priceless! Thank you Scott! More