Laurel Ford Lincoln

Always working to achieve excellence Tim Anderson is my service adviser. He has always tried and has meet my every need ranging from having to have my car delivered to my work to having t Tim Anderson is my service adviser. He has always tried and has meet my every need ranging from having to have my car delivered to my work to having the work completed by a certain. time. Laurel has preformed work ranging from inspections and oil changes to more complicated services. No matter what the service that my vehicle required, Tim kept me informed. I have been very satisfied with the work performed and the personal service that I receive. More

Helpful and knowledgeable John always goes out of his way to make sure my Lincoln is well taken care of! He never tries to sell me what I don’t need. John always goes out of his way to make sure my Lincoln is well taken care of! He never tries to sell me what I don’t need. More

Great service! I needed an oil change and state inspection. They also suggested the need for current mileage service. It was all done on a very timely and efficien I needed an oil change and state inspection. They also suggested the need for current mileage service. It was all done on a very timely and efficient basis. I was very well pleased. More

Great staff and quality work I have gotten my Ford serviced here for 6 years and I'll never go anywhere else. The staff here is honest, dependable, and friendly. I've gotten to kn I have gotten my Ford serviced here for 6 years and I'll never go anywhere else. The staff here is honest, dependable, and friendly. I've gotten to know many members of the service department over the years. They know me and vehicle as soon as I walk through the door. I have nothing but good things to say. More

Routine service on vehicle Service staff was courteous. John reviewed all items on service invoice to make sure I knew exactly what was done. I was satisfied with my visit. Service staff was courteous. John reviewed all items on service invoice to make sure I knew exactly what was done. I was satisfied with my visit. More

EXCELLENT THE WORK ON MY CAR WAS DONE IN A TIMELY MANNER. JOHN IS ALWAYS PROMPT IN LETTING ME KNOW WHAT IS BEING DONE TO THE VEHICLE AND WHEN THE WORK WAS COMP THE WORK ON MY CAR WAS DONE IN A TIMELY MANNER. JOHN IS ALWAYS PROMPT IN LETTING ME KNOW WHAT IS BEING DONE TO THE VEHICLE AND WHEN THE WORK WAS COMPLETED. More

Recall repairs Scheduling a service appointment was prompt and convenient. The staff went above and beyond to make sure all our service needs were met. They were ver Scheduling a service appointment was prompt and convenient. The staff went above and beyond to make sure all our service needs were met. They were very friendly, courteous and knowledgable, and explained all details about the repairs that needed to be done. The service was done in a very timely manner and the customer lounge was clean, beautiful, and very comfortable. The staff encouraged us to call at any time with any vehicle needs we may have. All around a very positive experience! More

Great service I gave the rating I did because everything was done correctly and effectively. Everyone was very friendly and helpful on my needs for my vehicle. It w I gave the rating I did because everything was done correctly and effectively. Everyone was very friendly and helpful on my needs for my vehicle. It was done in a timely manner. More

Best service department around Always great service at Laurel Ford. They go out of their way to accommodate the customer. We've been dealing there for years and will continue to d Always great service at Laurel Ford. They go out of their way to accommodate the customer. We've been dealing there for years and will continue to do so. More

Car with problems My car has had nothing but problems but after several visits John was helpful in trying to figure out what may be the problem. I have tried to get a My car has had nothing but problems but after several visits John was helpful in trying to figure out what may be the problem. I have tried to get a new car and the sales department has been trying to work with me. More