Laurel Ford Lincoln

Review all paperwork very carefully. I'd purchased y last car from Laurel (used-2014) and was very unhappy with it. The car was also unable to make it up a hill without rumbling and chugg I'd purchased y last car from Laurel (used-2014) and was very unhappy with it. The car was also unable to make it up a hill without rumbling and chugging and they acknowledged there were issues with the transmission. I traded it in last week for a 2018. I love the car and believed I had made a good deal. I signed all the paperwork trusting it was correct. Big mistake. Once I returned home and reviewed the paperwork, I discovered I'd paid sticker price on the new car and a low trade-in on my car. I absolutely would have done better at almost any other dealer in the area. Although this is my fault for not checking the paperwork more closely, I will not be returning to Laurel. More

routine service Careful explanation of service provided as well as areas to watch. appreciate the comfortable waiting area. He also discussed future servicing cons Careful explanation of service provided as well as areas to watch. appreciate the comfortable waiting area. He also discussed future servicing considerations. We will discuss those areas on the next visit. More

Very professional Took me in the shop showed me the problem first hand.Plus they explained why work should be done and what would happen if not done properly Took me in the shop showed me the problem first hand.Plus they explained why work should be done and what would happen if not done properly More

Love our vehicles! Scott Long is honest, friendly and knowledgeable. It was a pleasure doing business with him. The quality of work rating refers to application of p Scott Long is honest, friendly and knowledgeable. It was a pleasure doing business with him. The quality of work rating refers to application of paint protectant which was incomplete. More

F-350 The people at laurel ford do their job very well and help find the problem with the vehicle and get it fixed fast and right the first time . The people at laurel ford do their job very well and help find the problem with the vehicle and get it fixed fast and right the first time . More

Awesome buying experience! Thanks Johnny and Dan for the awesome buying experience on my 2105 Ford Focus. My experience was pleasant and pressure free. The service was impecible Thanks Johnny and Dan for the awesome buying experience on my 2105 Ford Focus. My experience was pleasant and pressure free. The service was impecible and I'll recommend all my friends and family to you. More

True customer service We met with Scott Long to purchase a vehicle for my wife, and he was truely pleasant and willing to find exactly what she wanted. In fact, we were so We met with Scott Long to purchase a vehicle for my wife, and he was truely pleasant and willing to find exactly what she wanted. In fact, we were so impressed that, not only did my wife get a vehicle, but two days later i decided to trade in a truck that a bought elsewhere for a 2018 F-150 from Laurel Ford! If the service turns out to be as good as the sales i might be a returning customer for life. More

EXCELLENT We always receive such Great Service at Laurel Ford. The Employees are very friendly and accommodating. The Facility is Beautiful! I would highly We always receive such Great Service at Laurel Ford. The Employees are very friendly and accommodating. The Facility is Beautiful! I would highly recommend Laurel Ford! More

Great experience buying from out-of-state Having searched for a specific vehicle for more than 7 months, I found Laurel Ford through CarGuru. Not only did they negotiate with me on price, whe Having searched for a specific vehicle for more than 7 months, I found Laurel Ford through CarGuru. Not only did they negotiate with me on price, where other dealers would not, they made the purchase of the vehicle simple and easy. Scott Long works specifically with online buyer relations and was very helpful and a pleasure to work with. The new dealership was pristine also. More

Great Service Good communication and great service! John Binnie always keeps me in the loop and lets me know if there are any options. I would recommend. Good communication and great service! John Binnie always keeps me in the loop and lets me know if there are any options. I would recommend. More