Laurel Ford Lincoln

Great place to bring your vehicle!!! Had to take truck in for a warranty fix & Tim got the issue assessed, had someone come pick up the truck at my house, and had it repaired in a few hou Had to take truck in for a warranty fix & Tim got the issue assessed, had someone come pick up the truck at my house, and had it repaired in a few hours. The truck was returned to me before I had to leave for work! More

Great service Knowledgeable Staff that care about your satisfaction. They make time to check everything was good. They even did the recalls without me asking. Five Knowledgeable Staff that care about your satisfaction. They make time to check everything was good. They even did the recalls without me asking. Five star service More

Battery replacement Needed a new battery. Done in 10 minutes at no charge. Looking forward to having the car "rust-proofed" John has always made the work on our cars was Needed a new battery. Done in 10 minutes at no charge. Looking forward to having the car "rust-proofed" John has always made the work on our cars was done efficiently. More

Great place to bring your vehicle!!! These guys are very helpful and willing to check out all problems with you vehicle, so it is fixed before you drive away. Price was fair for the work These guys are very helpful and willing to check out all problems with you vehicle, so it is fixed before you drive away. Price was fair for the work done!!! More

OIl Change -Recall check Always are thorough when working on my car. Picked up and delivered my car for oil leak repair, which was very helpful on that particular day. Always are thorough when working on my car. Picked up and delivered my car for oil leak repair, which was very helpful on that particular day. More

recall service all fixed fine but nobody called to let us know it was done. We had to call the next day and they said yes it was done. Truck sat in parking lot all all fixed fine but nobody called to let us know it was done. We had to call the next day and they said yes it was done. Truck sat in parking lot all night. More

John Bennett Service Department John Bennett and the service team completed a service, and some recall bulletins on my 2017 Ford F-250. Very professional, knowledgeable, and compl John Bennett and the service team completed a service, and some recall bulletins on my 2017 Ford F-250. Very professional, knowledgeable, and completed in a timely manner. Thanks for all your help. More

Sneaky, no help I purchased a used 2012 Ford F150 from this dealership. I found the vehicle online and thought it was a decent price. I live in Va, and drove to Pa I purchased a used 2012 Ford F150 from this dealership. I found the vehicle online and thought it was a decent price. I live in Va, and drove to Pa to make the purchase. I visited the dealership twice, and BOTH times, the salesman "Dave" had the truck running for me because he knew i was coming by. He told me "already got it warming up for ya". At the time, i thought that was nice. After i got the truck home, and "cold started" it for the first time, i figured out why he had it warming up for me. The cold start ecoboost rattle. If you are buying a F150 with ecoboost, make sure to google that first. You will find all kinds of forum chat about it. I immediately called Dave with my concern. He says he'll talk with the service manager...Never hear back from anyone...i reach out to the General Manager. He tells me to send him a video of it starting with the rattle....i did....No response from him. I have reached out to 2 more GM's (Danny Wintersteen the last) about this and have not heard back. Just being ignored. Hey - congrats Laurel Ford - you got me! good job in tricking a customer into buying a lemon and not wanting to do anything about it. I would NEVER recommend this place to anyone More

friendly and fast fixed what I needed on time. excellant service verty helpful knew what was needed and very professnal and work with me to make sure everything was co fixed what I needed on time. excellant service verty helpful knew what was needed and very professnal and work with me to make sure everything was completed. More

Great Service! Tim Anderson at the service desk is awesome! He is polite and knowledgeable about my Ford truck. Highly recommend this young man for all your service Tim Anderson at the service desk is awesome! He is polite and knowledgeable about my Ford truck. Highly recommend this young man for all your service needs!! More