Laurel Ford Lincoln

Sneaky, no help I purchased a used 2012 Ford F150 from this dealership. I found the vehicle online and thought it was a decent price. I live in Va, and drove to Pa I purchased a used 2012 Ford F150 from this dealership. I found the vehicle online and thought it was a decent price. I live in Va, and drove to Pa to make the purchase. I visited the dealership twice, and BOTH times, the salesman "Dave" had the truck running for me because he knew i was coming by. He told me "already got it warming up for ya". At the time, i thought that was nice. After i got the truck home, and "cold started" it for the first time, i figured out why he had it warming up for me. The cold start ecoboost rattle. If you are buying a F150 with ecoboost, make sure to google that first. You will find all kinds of forum chat about it. I immediately called Dave with my concern. He says he'll talk with the service manager...Never hear back from anyone...i reach out to the General Manager. He tells me to send him a video of it starting with the rattle....i did....No response from him. I have reached out to 2 more GM's (Danny Wintersteen the last) about this and have not heard back. Just being ignored. Hey - congrats Laurel Ford - you got me! good job in tricking a customer into buying a lemon and not wanting to do anything about it. I would NEVER recommend this place to anyone More

Great Service! Tim Anderson at the service desk is awesome! He is polite and knowledgeable about my Ford truck. Highly recommend this young man for all your service Tim Anderson at the service desk is awesome! He is polite and knowledgeable about my Ford truck. Highly recommend this young man for all your service needs!! More

friendly and fast fixed what I needed on time. excellant service verty helpful knew what was needed and very professnal and work with me to make sure everything was co fixed what I needed on time. excellant service verty helpful knew what was needed and very professnal and work with me to make sure everything was completed. More

Awesome service! Friendly staff willing to go out of there way to help you. They are fast and friendly with quality as there number one priority. Can’t wait to go bac Friendly staff willing to go out of there way to help you. They are fast and friendly with quality as there number one priority. Can’t wait to go back for my next service More

Service Made an apt. For a 10,000 mile checkup, for a car they didn’t sell. Was taken on time and enjoyed their reception area. Made an apt. For a 10,000 mile checkup, for a car they didn’t sell. Was taken on time and enjoyed their reception area. More

Great service After about thirty years of dealing with Laurel Ford I am very happy with the service I have received. The employees have been very helpful and friend After about thirty years of dealing with Laurel Ford I am very happy with the service I have received. The employees have been very helpful and friendly. More

GREAT SERVICE ! GREAT FACILITIES AND SERVICE ! GOOD COFFEE ! GOOD DOUGHNUTS ! I was impressed with the results of the recent work on the dealership.It looks like GREAT FACILITIES AND SERVICE ! GOOD COFFEE ! GOOD DOUGHNUTS ! I was impressed with the results of the recent work on the dealership.It looks like the construction is paying off. More

The works service Like the works package, completes oil change and various inspections and rotation of tires. Very courteous staff, excellent waiting area. With the pu Like the works package, completes oil change and various inspections and rotation of tires. Very courteous staff, excellent waiting area. With the purchase of a Lincoln you even get your vehicle washed. More

LHFRL The guys at laurel were outstanding as always. I’ll recommend any one I can to purchase a vehicle there. Always friendly and just all around great peo The guys at laurel were outstanding as always. I’ll recommend any one I can to purchase a vehicle there. Always friendly and just all around great people More

Fantastic as Always I`ve been going to Laurel Ford for all of my service work for a few years now and will never will go anywhere else. John Binnie the Parts and Service I`ve been going to Laurel Ford for all of my service work for a few years now and will never will go anywhere else. John Binnie the Parts and Service Director, Tim Anderson and John Bennett the service writers always make the customers feel at home, and never take advantage of anyone. They always explain everything in detail and don`t try to push anything on the customers. If they see something that might be a up coming problem, they let you know and make the correct suggestions to you. It`s nice feeling to be able to put your trust in them when your driving your precious cargo around. More