
Laurel Ford Lincoln
Windber, PA
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Great from door opening to drive away in a new F150 Jason went above expectations (while being harassed) to find the truck with features required- price negotiation saw a fair value for my vehicle and L Jason went above expectations (while being harassed) to find the truck with features required- price negotiation saw a fair value for my vehicle and Lance working to keep my out of pocket as low as possible without pressure to complete the deal- service installed husband's requested add-ons and presented a clean vehicle for delivery, while Brett explained payment options making it easy to choose the best for me--- and then that Jason guy made sure the features were explained. Thanks to all. More
Service The service department continues to exceed my expectations in quality, knowledge, & helpfulness. As always, very pleasing experience getting our vehic The service department continues to exceed my expectations in quality, knowledge, & helpfulness. As always, very pleasing experience getting our vehicle serviced there! Will definitely recommend! More
Awesome dealer! Laurel Ford is THE place to purchase a vehicle and have it serviced. Our salesman Mike Balchin was knowledgeable and professional. The GM Lance Hart Laurel Ford is THE place to purchase a vehicle and have it serviced. Our salesman Mike Balchin was knowledgeable and professional. The GM Lance Hartman was very kind to us and spent as much time with us as necessary to finalize the deal. This was our 5th purchase from Laurel. The service and parts folks are super too. A big shout out to Tim Anderson, John Binnie and Kevin George for always taking good care of our purchases. More
Best service department Extremely customer friendly service department! Always treated with respect and given clear explanations. They get me in and out in atimely manner & t Extremely customer friendly service department! Always treated with respect and given clear explanations. They get me in and out in atimely manner & the waiting area is one of the best I have experienced. More
Great service We really like the service at Laurel Ford in Windber. They are very accommodating with service times. When we decide to trade again, we will check h We really like the service at Laurel Ford in Windber. They are very accommodating with service times. When we decide to trade again, we will check here first. More
Great Service! It is never a problem when my vehicle needs a service for my vehicle. The staff is always friendly and helpful. They work around my schedule and alw It is never a problem when my vehicle needs a service for my vehicle. The staff is always friendly and helpful. They work around my schedule and always get my vehicle in the garage in a timely manner!! More
Had and oil changew I've had other service done The service that I had got was very good and would always used Laurel Ford to do any work on my truck in the up coming time that I need work done The service that I had got was very good and would always used Laurel Ford to do any work on my truck in the up coming time that I need work done More
Great buying experience, not so much when it comes to fixing I bought a car from them and was actually happy for the most part with their service, they were kind and went out of the way to make me happy. I had t I bought a car from them and was actually happy for the most part with their service, they were kind and went out of the way to make me happy. I had the car for around 2 months till the exhaust started making noise.... well.... I dropped my car off at 1 pm and asked them to let me know what needed fixed (and maybe have it fixed) by 12 the next day, because I had no way to get from my house to winder and my "ride" was leaving the next day. well the next morning I called them twice to the service department, and got just an answering machine.... We finally got a hold of them around 12 to find out they not even worked on it, and had gone already to lunch. So... the finally looked at it after that and found out what was wrong. I was told they would have the part in 3 working days for it, and I took it back home. Still then had to wait another half a week to get it fixed. Granted they tried to make it right by actually picking the car up for me and even servicing it free of charge (it was still under warranty after all). Long story short I was happy with the service buying the car from them, but bummed out how the service was when I actually had to get it fixed,... they did make it right, and that counts so I will give them a pass. More
Great to deal with Scott handled my deal from start to finish. I live in N.C. and we still worked out a trade deal which kept me from having to sell my truck on my own. Scott handled my deal from start to finish. I live in N.C. and we still worked out a trade deal which kept me from having to sell my truck on my own. Mike the delivery guy drove my new truck to my location and my trade in back. He is a great gut also. I am very pleased and highly recommend them. Thanks Duke More
Winter tire installation I needed new winter tires and your service department found 4 new winter tires with studs on them and installed them in about 5 short hours along with I needed new winter tires and your service department found 4 new winter tires with studs on them and installed them in about 5 short hours along with an oil change and inspection! Great deal and awesome service! More