
Laurel Ford Lincoln
Windber, PA
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Vehicle in for inspection. Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost ex Laurel had redone the complete brake systems last May for inspection. On this visit, we were advised that "pivots" required replacement for a cost exceeding $700. I, nor any of my colleagues, have ever heard of "pivots" on brakes. I declined the service and picked up our truck. The Service Advisor could not explain "pivots" either. I took it to another inspection station and the vehicle was inspected, and we were told the brakes were perfectly fine. As a purchaser and service customer of Laurel since 2015, you have just lost a loyal customer. I don't appreciate trying to scam my wife. More
Laurel Ford in Wndber Pa. has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of has satisfactorily corrected my issue. I only gave an4 star rating because as a result of the work done was neglecting to do some type of cleanup of the coolant from under the vehicle. I noted fluid on my garage floor after I parked the vehicle for the evening. More
The sales team was extremely helpful with us getting our Jeep deal accomplished. They were also great at getting us financing with a decent interest rate and an affordable monthly payment. Great guys! our Jeep deal accomplished. They were also great at getting us financing with a decent interest rate and an affordable monthly payment. Great guys! Very friendly, helpful and knowledgeable. They were able to answer all of our questions. I’m very satisfied with their sales team and we will continue to do business with them. More
Fantastic Experience! Especially with salesman Justin Blough and Adam in Finance.! They made an out of state purchase much easier. Especially with salesman Justin Blough and Adam in Finance.! They made an out of state purchase much easier. More