Laurel Ford Lincoln

Very congenial John is great to deal with. explained everything so even a none mechanic like me can understand the problems Great service being very polite and pati John is great to deal with. explained everything so even a none mechanic like me can understand the problems Great service being very polite and patient. Thank you John More

Airbag recall I made an appointment to take care of my Ford Fusions airbag recall. At the last minute I ask if they could do a State inspection while the car was in I made an appointment to take care of my Ford Fusions airbag recall. At the last minute I ask if they could do a State inspection while the car was in the shop. John Bennett took care of that for me. these guys do a good job and do it correct the first time. More

Great Service Experience. We enjoy going to Laurel Ford to have our Explorer serviced. The staff is always friendly and very accommodating. We were in and out within an hour We enjoy going to Laurel Ford to have our Explorer serviced. The staff is always friendly and very accommodating. We were in and out within an hour! More

IN TERMS OF BUYING A CAR - IT WAS A 10 OUT OF 10!! THIS WAS THE FIRST TIME I HAVE BEEN TO LAUREL FORD AND THE EXPERIENCE COULD NOT HAVE BEEN BETTER. FROM THE GENERAL MANAGER, LANCE HARTMAN, TO THE SAL THIS WAS THE FIRST TIME I HAVE BEEN TO LAUREL FORD AND THE EXPERIENCE COULD NOT HAVE BEEN BETTER. FROM THE GENERAL MANAGER, LANCE HARTMAN, TO THE SALESMAN, SCOTT ECK, TO THE FINANCE MANAGER, MARY, TO THE DETAILER, DARYL, EVERYONE AT THE DEALERSHIP WAS COURTEOUS AND PROFICIENT IN THEIR JOBS. I LIVE IN GREENSBURG, SO IT IS QUITE A TRIP, BUT WELL WORTH THE TIME!! More

Buying a new car At first, not happy. I needed to seek help to find the salesman that my spouse talked to earlier that day. Once he came over, everything was great. We At first, not happy. I needed to seek help to find the salesman that my spouse talked to earlier that day. Once he came over, everything was great. We made plans to come back on Saturday. We arrived as planned and bought the SUV that we went to see. More

Purchase new Ford Edge Honest,professional,thorough, helpful and pleasure to do business Sales and service department,go out of their way to make you comfortable without pre Honest,professional,thorough, helpful and pleasure to do business Sales and service department,go out of their way to make you comfortable without pressure or hassle More

great service i have nothing but good to say about Laurel Ford service department. they are always eager to fix a problem and not just give an excuse. every time i i have nothing but good to say about Laurel Ford service department. they are always eager to fix a problem and not just give an excuse. every time i have a problem even an emergency break down they do everything they can to fix the problem --big thumbs up!!! More

Check engine light I’m happy with the service. Very friendly and professional . It was very busy , but I got through in under a hour . Was expecting 2 hours I’m happy with the service. Very friendly and professional . It was very busy , but I got through in under a hour . Was expecting 2 hours More

Love the service department at Laurel Ford This is the best service department around. John Bennett and TIm Anderson are the best!! The both of them are knowledgeable and friendly. They both This is the best service department around. John Bennett and TIm Anderson are the best!! The both of them are knowledgeable and friendly. They both make you feel like part of the family. The service that they provide is second to none. I would not go anywhere else :) More

Excellent customer service John at customer service was courteous and very communicative regarding my work needing done. Laurel Ford operates with integrity and overdelivers an John at customer service was courteous and very communicative regarding my work needing done. Laurel Ford operates with integrity and overdelivers and under promises. They explain what needs done and why in a congenial, gentlemanly way. Thank you for treating your customers with importance! More