Laurel Ford Lincoln

routine service John Bennett was kind enough to show me how to replace the battery in my car key opener. Very friendly and polite. Michael Balchin took time to show John Bennett was kind enough to show me how to replace the battery in my car key opener. Very friendly and polite. Michael Balchin took time to show me how to start my car if my car key opener had a dead battery. Thanks for taking the extra time to help me with my questions. Always had excellent service at Laurel Ford in Windber. More

Great communication.. Excellent service.. Excellent service and great communication is what keeps me coming back to this service department. Nobody tried to talk me into service I didn't need. Excellent service and great communication is what keeps me coming back to this service department. Nobody tried to talk me into service I didn't need.. More

Price When we had our $99 oil change done we also requested fuel filter changes expecting an additional $100 or so on the bill. We were charged $200. Spir When we had our $99 oil change done we also requested fuel filter changes expecting an additional $100 or so on the bill. We were charged $200. Spirit $120 labor to install 2 fuel filters. More

Great service I needed my vehicle serviced because something was breaking down on it and they do I called them and explained what was happening the were able to tel I needed my vehicle serviced because something was breaking down on it and they do I called them and explained what was happening the were able to tell me a couple different things it could have been and then were able to work on my car very quickly they were nice enough to move things around to help me out More

Tim was great with all that needed done and got me in quick The service was amazing and Tim did a great job of getting me scheduled at time i could get to the shop. They got me in and out in great time. The wai The service was amazing and Tim did a great job of getting me scheduled at time i could get to the shop. They got me in and out in great time. The waiting room was neat and clean and everyone was friendly More

Tim was very very helpful. I have worked with Tim the past two times I’ve been there and I have only great things to say! I would recommend him to work with anyone. I have worked with Tim the past two times I’ve been there and I have only great things to say! I would recommend him to work with anyone. More

Very congenial John is great to deal with. explained everything so even a none mechanic like me can understand the problems Great service being very polite and pati John is great to deal with. explained everything so even a none mechanic like me can understand the problems Great service being very polite and patient. Thank you John More

Oil change, computer program for larger size tires Tim kept me informed of the issue with the computer programming for larger tires. Couldn’t be done on my truck. Tim was also helpful with information Tim kept me informed of the issue with the computer programming for larger tires. Couldn’t be done on my truck. Tim was also helpful with information concerning discounts I receive from Laurel Ford. More

Airbag recall I made an appointment to take care of my Ford Fusions airbag recall. At the last minute I ask if they could do a State inspection while the car was in I made an appointment to take care of my Ford Fusions airbag recall. At the last minute I ask if they could do a State inspection while the car was in the shop. John Bennett took care of that for me. these guys do a good job and do it correct the first time. More

IN TERMS OF BUYING A CAR - IT WAS A 10 OUT OF 10!! THIS WAS THE FIRST TIME I HAVE BEEN TO LAUREL FORD AND THE EXPERIENCE COULD NOT HAVE BEEN BETTER. FROM THE GENERAL MANAGER, LANCE HARTMAN, TO THE SAL THIS WAS THE FIRST TIME I HAVE BEEN TO LAUREL FORD AND THE EXPERIENCE COULD NOT HAVE BEEN BETTER. FROM THE GENERAL MANAGER, LANCE HARTMAN, TO THE SALESMAN, SCOTT ECK, TO THE FINANCE MANAGER, MARY, TO THE DETAILER, DARYL, EVERYONE AT THE DEALERSHIP WAS COURTEOUS AND PROFICIENT IN THEIR JOBS. I LIVE IN GREENSBURG, SO IT IS QUITE A TRIP, BUT WELL WORTH THE TIME!! More