Laurel Ford Lincoln

Efficient I had the "Works" done on my truck, Also had them check a few minor problems with the left side back door rattle and a steering problem. The personal I had the "Works" done on my truck, Also had them check a few minor problems with the left side back door rattle and a steering problem. The personal were very efficient and upfront about everything, the mechanics took care of everything and keep everything neat and clean. Laurel Ford service dept. does a great job. That is why I always go back to them. Been using them for years and will keep using their service. More

Consistently good service The Laurel service department treats us like family. We have great confidence in their work which is very important because we drive a lot and run ou The Laurel service department treats us like family. We have great confidence in their work which is very important because we drive a lot and run our vehicles for a long time. More

Tim is great to work with . He is always polite and kind. I trust him not to suggest repairs that are not needed. He always explains things clearly. . He is always polite and kind. I trust him not to suggest repairs that are not needed. He always explains things clearly. More

excellent John Bennett keeps me aware of service items that need to be done. Excellent performance by both john and the auto tech! Work was done in a timely ma John Bennett keeps me aware of service items that need to be done. Excellent performance by both john and the auto tech! Work was done in a timely manner. More

Awesome I went in knowing what vehicle I wanted and took it for a test drive. Walt did everything he needed to do to have me driving that vehicle home. I went in knowing what vehicle I wanted and took it for a test drive. Walt did everything he needed to do to have me driving that vehicle home. More

Very informative and Professional No complaints service was done in timely manner, I thought car would be washed automatically but had additional wait. Wash crew could use a little cu No complaints service was done in timely manner, I thought car would be washed automatically but had additional wait. Wash crew could use a little customer relations talk More

Great service Fast, professional and great waiting area with coffee and WiFi. Friendly and efficient staff. This visit was just an oil change, but for every visit s Fast, professional and great waiting area with coffee and WiFi. Friendly and efficient staff. This visit was just an oil change, but for every visit so far all of the above apply. More

State inspection Vehicle was scheduled for state inspection. Vehicle was taken in on time, and the inspection took approximately 1 hour. No problems, and was happy wit Vehicle was scheduled for state inspection. Vehicle was taken in on time, and the inspection took approximately 1 hour. No problems, and was happy with the experience. More

Oil change and inspection Every time we have our car serviced, the customer service is exceptional. I would highly recommend laurel ford service to anyone. John and Tim are al Every time we have our car serviced, the customer service is exceptional. I would highly recommend laurel ford service to anyone. John and Tim are always great. More

Phenomenal!!! From the time I walked up the steps was greeted with a smile from Jason Beam... directed me to service department. Inside was very clean and love the From the time I walked up the steps was greeted with a smile from Jason Beam... directed me to service department. Inside was very clean and love the new look. While at service desk Tim Anderson was awesome very polite. Hung out at dealership while WRX got oil change etc. While hanging out my 6yr old had fun with Scott Eck who like the rest awesome customer service and friendliness. Service didn't take long at all and was even surprised buy cost LESS then what I had thought. DEFINITELY go check them out. Fantastic service, friendly etc. Thanks again Jason, Tom and Scott ?? More